AutoVitals
About AutoVitals
One vendor solution providing digital vehicle inspections, workflow management, digital marketing, and more to increase your shop ARO
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Reviews
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- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Autovitals 2022
Reviewed on 16/09/2022
Pros
I coteach in a collision repair classroom, and our teacher uses Autovitals for his home business. We have also been using it in class because it is necessary for our students to keep up with trends in their industry. I found it incredibly easy to use - and so did our students!
Cons
There were a few bugs or glitches to begin with, but once we started using it, they worked out and there's no downside to the software that I have found.
Response from AutoVitals
Thank you for your review! We are glad that your students are getting familiar with AutoVitals.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
AutoVitals
Reviewed on 26/11/2024
Overall AutoVitals is a good shop work flow and digital inspection system. I would love to see...
Overall AutoVitals is a good shop work flow and digital inspection system. I would love to see Autovitals bring in more integration on the approval side and billing side.
Pros
Digital work flow and integration with POS
Cons
no billing and approval set up integration with POS
Reasons for Choosing AutoVitals
At the time AS1 did not have digital workflow.Switched From
AutoServe1Reasons for Switching to AutoVitals
Autovitals has the best set up currentlyResponse from AutoVitals
Dalton, thank you for taking the time to leave a review and share your feedback with the AutoVitals team. We are glad to hear you find value in our workflow and digital vehicle inspections. Your integration suggestions are valuable as we are always looking for ways to improve our product.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I was mislead.
Reviewed on 19/07/2024
Any company needing a contract to keep cashflow is a poor company to do business with!
Any company needing a contract to keep cashflow is a poor company to do business with!
Pros
Neat features, may have lots of tech behind system but found it clunky, not intuitive and basically slowed us down.
Cons
When the system actually goes live with you they want you to use it for about 30 days to get used to the inspection process. We wanted to convert the text phone number over from our old systems, so our customers didn’t have to be bothered to see yet another new number, this took longer than the trial period also!
This is where they get you, see you have 30 days from live to cancel and back out well, when 30 days passes you are now locked into your contract for a year or whatever you agreed to and if it's not working for your store that's too bad. They have you financially now.
Autovitals didn’t solve my biggest pet peeve from our old system! If you add a new custom, build an estimate and want to text it to a customer, you can’t because Autovitals doesn’t recognize the customer right away??? Slows production, estimating and waists time!!!
Response from AutoVitals
Nick, thank you for sharing your feedback with us. At AutoVitals, our primary goal is to help auto repair shops achieve greater efficiency and customer satisfaction, and we are sorry to hear that our program has not yet fulfilled your expectations.
Mitchell1 is one of our most popular integrations, and hundreds of shops use it to increase the speed of customer communication. Regarding your specific concerns about the integration, in order for the integration to function quickly and effectively, canned jobs must be mapped, and all best practices must be followed.
In regards to your comments on AutoVitals’ contracts, our agreements are designed to ensure mutual commitment, provide best-in-class support, and protect shops from price increases during their agreement period. Additionally, we do not offer trial periods.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Automotive Digital Shop Program
Reviewed on 22/02/2023
Customer service is fantastic. Especially when it comes time to needing help or information on how...
Customer service is fantastic. Especially when it comes time to needing help or information on how to do something. Also they continue to try to get a hold of for the monthly catch ups even when you are so busy you sometimes ignore their calls or emails. They do not give up. Kind of like holding you accountable.
Pros
Highly recommend AutoVitals! Being able to follow the process of the vehicle from drop off to pick up is so important. This system does it all. I love the training videos and the one on one contact when there are any questions or concerns. The best DVI in our minds. This program sells your service just with the pictures alone. You have to apply their services to get the most from it. There is a lot they offer and it is so nice having all our social, texting service, DVI and more under one roof.
Cons
There is a so much they offer in the shop program it takes a while to apply it all. We still don't use all of it and we should for sure but still learning.
Reasons for Choosing AutoVitals
Because I wanted everything under one roof and they had the BEST DVI so when I found our they offered more I looked into it and decided it was time to change everything to AutoVitals.Reasons for Switching to AutoVitals
Best DVI program and everything is all under one roof for us now.Response from AutoVitals
Thank you Sharon for the review! We are thrilled that you found the right solution for your shop and we are looking forward to continuing to provide you with excellent service.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
AutoVitals has absolutely revolutionized my business!
Reviewed on 19/07/2022
Pros
Our customers absolutely love our digital inspections! Our ARO HAS GONE FROM ABOUT $380 to $700+ in the last three years. It makes selling so much easier.
Cons
A ton of bells and whistles we have never used.
Response from AutoVitals
Thank you, Dennis for the great review! We are thrilled to hear that your customers love it. Your ARO increase is amazing! So glad that selling is so much easier! Thanks again.
AutoVitals FAQs
Below are some frequently asked questions for AutoVitals.Q. What type of pricing plans does AutoVitals offer?
AutoVitals offers the following pricing plans:
- Starting from: USD 199.00/month
- Pricing model: Subscription
- Free Trial: Not Available
with a 24 month initial contract (does not include set ups fees)
Q. Who are the typical users of AutoVitals?
AutoVitals has the following typical customers:
Self Employed, 2–10, 11–50
Q. What languages does AutoVitals support?
AutoVitals supports the following languages:
English
Q. Does AutoVitals support mobile devices?
AutoVitals supports the following devices:
Q. What other apps does AutoVitals integrate with?
AutoVitals integrates with the following applications:
MaxxTraxx, NAPA TRACS, Tekmetric
Q. What level of support does AutoVitals offer?
We do not have any information about what support options AutoVitals has
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