---
description: Learn more about ABM Loyalty. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ABM Loyalty Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [ABM Loyalty](/software/2054528/abm-loyalty-1)

# ABM Loyalty

Canonical: https://www.getapp.com.au/software/2054528/abm-loyalty-1

> ABM Loyalty is a cloud-based loyalty program platform with integrated CRM suitable for a variety of B2B and B2C organizations who would like to further develop their buyer/customer relationships and stimulate repeated sales. Identify customers, reward purchases, collect customer data \& more.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ABM Loyalty

\- ABM Loyalty helps organizations build friendly relationships with buyers through tools for direct communication, behavior and preference data collection, and more.

- Collect detailed consumer and demographic information about customers to create personalized campaigns and promotions to retain clients and attract new ones. 

- Ensure accurate identification of the customer as they make a purchase through the use of loyalty cards or native mobile apps.

- Efficiently reward customers for purchases, amount spent, participation and activity using ABM Loyalty's automatic reward calculations for each SKU (stock keeping unit).

- Get a detailed history of purchases made via the site and mobile app and offer bonuses for different actions such as specific goods purchase, registration, change to a new level, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ABM Cloud

## Commercial Context

- **Pricing Details**: Contact ABM Cloud for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Russian, Ukrainian
- **Available Countries**: Australia, Canada, Estonia, United States

## Features

- API
- Activity Dashboard
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Client Portal
- Contact Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Discount Management
- Engagement Tracking
- Gift Card Management
- Interaction Tracking
- Loyalty Cards
- Loyalty Program
- Mobile Access

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.getapp.com.au/directory/204/customer-loyalty/software)
- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.com.au/software/102533/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.com.au/software/142099/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.getapp.com.au/software/2052749/kylas) — 4.8/5 (573 reviews)

## Reviews

### "1

We successfully use the ABM Loyalty for is a program of encouraging customers "LOTOK Family"" — 5.0/5

> **Anna** | *17 November 2017* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Cloud-based CRM system for managing the program and settings of rewards.
2. The site was developed and integration was carried out with the personal cabinet of the Participant (client) of the Loyalty program www.lotok.ua
3. Participant's tool - a plastic card with bar codes EAN 13 and QR code.
4. Mobile app, wallet (iOS, Android). 
5. Integration with iBox self-service terminal networks.
6. Single channel (omni channel) for correct data collection and interaction with the participants of
the program.
7. Integration with the cash software.
> 
> **Cons**: Previously, our stores provided customers with discounts. This howled is not profitable for our retail chain. ABM Loyalty is a bonus loyalty program. It was difficult for us to adjust to the bonus program.
> 
> The total number of issued bonus cards is more than 120,000 participants. Increase in the average check by 20%. Increase in the average number of positions in the check.

The "LotOK" chain, in addition to the key card, provides the special keychain to the main card, which allows the entire family to accumulate additional funds on the account. Participants present their key card or keychain at the POS before each purchase and automatically accumulate points to their account. For each 1 (one) hryvnia paid in the retail chain, the Participant receives 1 (one) "OK". After the payment (cash or bank cards), the check indicates the number of accumulated "OK" in the form of an integer

-----

### "Wide possibilities for bonus/loyalty program operations" — 5.0/5

> **Marina** | *1 November 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: High rate of processing, campaigns and analytics adjustment
> 
> **Cons**: Longer order of upgrades cause longer expectation time for some crucial updates
> 
> Client base update (Actualization) due to mobile phone number binding. New capabilities in terms of analytics and promo campaigns

## Links

- [View on GetApp](https://www.getapp.com.au/software/2054528/abm-loyalty-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/abm-loyalty-1/> |
| en-AE | <https://www.getapp.ae/software/2054528/abm-loyalty-1> |
| en-AU | <https://www.getapp.com.au/software/2054528/abm-loyalty-1> |
| en-CA | <https://www.getapp.ca/software/2054528/abm-loyalty-1> |
| en-GB | <https://www.getapp.co.uk/software/2054528/abm-loyalty-1> |
| en-IE | <https://www.getapp.ie/software/2054528/abm-loyalty-1> |
| en-NZ | <https://www.getapp.co.nz/software/2054528/abm-loyalty-1> |
| en-SG | <https://www.getapp.sg/software/2054528/abm-loyalty-1> |
| en-ZA | <https://www.getapp.za.com/software/2054528/abm-loyalty-1> |

-----

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