---
description: Learn more about OneVoice. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OneVoice Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/1537/speech-recognition/software) > [OneVoice](/software/2053999/onevoice)

# OneVoice

Canonical: https://www.getapp.com.au/software/2053999/onevoice

> OneVoice is part of a unified messaging platform for Office 365 and Gmail. It is an audio transcription, voicemail, and translation tool developed by Donoma. It aims to help sales and customer service agents perform their daily tasks by providing a range of accessible and inclusive features.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OneVoice

OneVoice by DONOMA is an audio transcription and translation software solution developed by Donoma to supplement its unified messaging platform. The tool synchronizes company voicemail phone systems with email client services provided by Gmail and Microsoft Exchange.

The platform enables employees to access messages via email as soon as they arrive from anywhere in the world. The service features instant notifications, playback functions, optional transcriptions, and translations for voicemail messages. With the optional Speech2Txt feature, users can also preview Cisco voicemail messages discreetly.

Users can access audio, transcriptions, and translation services from a remote location, all at the same time. They can also view short transcriptions of their voicemails on mobile devices. It makes it possible for users to check what a call is all about, even without answering their smartphone.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Donoma
- **Founded**: 2004

## Commercial Context

- **Starting Price**: USD 2.25
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Free trials for organization-wide assessment, not personal use.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more

## Features

- AI/Machine Learning
- Alerts/Notifications
- Audio Capture
- Automatic Call Distribution
- Automatic Transcription
- Chat/Messaging
- Collaboration Tools
- IVR
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- SSL Security
- Speech Recognition
- Speech-to-Text Analysis
- Status Tracking
- Voice Mail
- Voice Recognition

## Integrations (2 total)

- Gmail
- Microsoft Outlook

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Speech Recognition Software](https://www.getapp.com.au/directory/1537/speech-recognition/software)

## Related Categories

- [Speech Recognition Software](https://www.getapp.com.au/directory/1537/speech-recognition/software)
- [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software)
- [Transcription Software](https://www.getapp.com.au/directory/2035/transcription/software)

## Alternatives

1. [Sonix](https://www.getapp.com.au/software/114597/sonix) — 4.8/5 (139 reviews)
2. [Talkatoo](https://www.getapp.com.au/software/2048848/talkatoo) — 4.7/5 (220 reviews)
3. [Transkriptor](https://www.getapp.com.au/software/2074121/transkriptor) — 4.7/5 (550 reviews)
4. [Dragon Professional Individual](https://www.getapp.com.au/software/2056778/dragon-professional-individual-1) — 4.0/5 (240 reviews)
5. [Sunoh](https://www.getapp.com.au/software/2071383/sunoh) — 4.1/5 (35 reviews)

## Reviews

### "Unbelievably Accurate - Even on a Lengthy but Time Sensitive Voicemail" — 5.0/5

> **Parker** | *27 July 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: OneVoice makes it easy for me to preview my voicemail messages immediately. Everything comes into my O365 inbox and the quality of the transcription is outstanding.   I am now at a point that if I had to actually listen to every voicemail - I'd be annoyed.  Luckily I don't have to unless I want to.
> 
> **Cons**: None for me as an end user. It just works - whether I am at my desk or checking via my Smartphone.
> 
> Today I was able to take advantage of a time sensitive media slot that came open. Without OneVoice I would have likely reviewed the very lengthy voicemail in a few hours - and missed the window) Out of 90 seconds of recording - it mis-spelled one word.  Good enough for me\!

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### "A Great option for quality voicemail transcriptions between Cisco Unity and Gmail" — 5.0/5

> **Robert** | *23 June 2021* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: This software is entirely cloud based, connecting to Cisco Unity Connection, transcribing voicemails, and then attaching the recording (audio file) along with a pretty darn accurate transcription the majority of the time.
> 
> **Cons**: Some of the functionality when archiving voicemail alert emails or forwarding them on to others, results in the message waiting lamp on your phone remaining lit. When a new user assumes an extension from a previous user, there can be some hiccups getting things syncing, but it's not terrible.
> 
> People rarely listen to voicemail anymore -- the transcriptions are high enough quality that you can quickly understand and respond confidently, without listening.

## Links

- [View on GetApp](https://www.getapp.com.au/software/2053999/onevoice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/collaboration-software/a/onevoice/> |
| en-AE | <https://www.getapp.ae/software/2053999/onevoice> |
| en-AU | <https://www.getapp.com.au/software/2053999/onevoice> |
| en-CA | <https://www.getapp.ca/software/2053999/onevoice> |
| en-GB | <https://www.getapp.co.uk/software/2053999/onevoice> |
| en-IE | <https://www.getapp.ie/software/2053999/onevoice> |
| en-NZ | <https://www.getapp.co.nz/software/2053999/onevoice> |
| en-SG | <https://www.getapp.sg/software/2053999/onevoice> |
| en-ZA | <https://www.getapp.za.com/software/2053999/onevoice> |

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