--- description: Learn more about Owl Practice. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Owl Practice Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/76/physical-therapy/software) > [Owl Practice](/software/2052750/owlpractice) # Owl Practice Canonical: https://www.getapp.com.au/software/2052750/owlpractice Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2052750/owlpractice?page=2) > Owl Practice is a comprehensive EHR and practice management solution that helps mental health practitioners grow, engage, and get paid. > > Verdict: Rated **4.3/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Owl Practice Always Free Email and SMS Reminders Enroll with Payors, Submit Claims and Verify Benefits All in One Place Secure Messaging with Clients and Colleagues Automated Payments and Financial Document Delivery Over 85+ Clinical Assessments Available and Scored in the System ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 72 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Owl Practice ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: Owl offers multiple pricing tiers to fit your practice needs, whether you’re a part-time practitioner, a full-time practitioner, or a group practice. Plans start at $25/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Case Management - Case Notes - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal - Clinical Assessment Tool - Communication Management - Compliance Management ## Integrations (1 total) - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Physical Therapy Software](https://www.getapp.com.au/directory/76/physical-therapy/software) ## Related Categories - [Physical Therapy Software](https://www.getapp.com.au/directory/76/physical-therapy/software) - [Patient Case Management Software](https://www.getapp.com.au/directory/815/patient-case-management/software) - [Chiropractic Software](https://www.getapp.com.au/directory/809/chiropractic/software) - [Applied Behaviour Analysis Software](https://www.getapp.com.au/directory/2039/applied-behavior-analysis/software) - [Occupational Health Software](https://www.getapp.com.au/directory/783/occupational-therapy/software) ## Alternatives 1. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 2. [EHR YOUR WAY](https://www.getapp.com.au/software/102909/ehr-your-way) — 4.9/5 (527 reviews) 3. [SimplePractice](https://www.getapp.com.au/software/102879/simplepractice) — 4.6/5 (2822 reviews) 4. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews) 5. [TheraNest](https://www.getapp.com.au/software/102857/theranest-mental-health) — 4.4/5 (1029 reviews) ## Reviews ### "Organizes Private Practice" — 5.0/5 > **Verified Reviewer** | *9 December 2019* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: This software is a one-stop shop for all your private practice needs. It schedules, creates invoices, sends appointment reminders, stores files and case notes, all within privacy guidelines. Many of us in private practice are small businesses and do not have a secretary. This software functions similar to what an administrative assistant would do for you. It is easy to use, and even has a mobile app version which allows you to access your calendar on the main screen of your phone (it de-identifies client information too\!) > > **Cons**: It is subscription-based, having to pay for it monthly/annually is not as desirable as just paying once for it. However, the software is constantly being updated with suggestions by actual psychologists and private clinicians - so being able to access the most up-do-date version is a plus despite having to pay monthly/annually for it. > > Great software for private practice, especially if you are also employed elsewhere at the same time. Having to run your own business while working at a schoolboard can be hectic, but this software allows you to be organized and manage your client caseload more efficiently than if you were to do it all yourself. ----- ### "A Solid CANADIAN Practice Management Company" — 4.0/5 > **Lexi** | *8 May 2021* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Customer service reps, across the board have not only been helpful, they have been a friendly lifeline when navigating through the more advanced features that OWL has on board. I have found it fairly easy and intuitive to navigate through the basic features that have allowed me to get started with the program. However, when dealing with the more advanced features, I have found the learning curve much steeper and more complex. The OWL customer service representatives have all been very patient and helpful, without exception. I LOVE the Workflow section\!\!\! It has rescued me from billing oversights that could have easily slipped by without detection when I've been extremely busy. I LOVE the way that I can amend my billing amounts, right down to the minute when a session ends early, or runs overtime. The program automatically calculates the difference, right down to the penny\! To my knowledge, no other practice management program offers this very helpful feature. > > **Cons**: I wish that I had more control over what goes into the subject lines of emails that are sent to patients in relation to invoices and receipts, etc. For instance: please allow me to put "Invoice" or "Receipt" into the subject line, as opposed to my name and credentials and/or the name of my mental health practice that automatically shows up in the subject line. The way it stands now, automatically placing such overtly identifying information into the subject line renders the email less private for my clients. I have written numerous requests in relation to more control over email subject lines, but so far nothing has been amended. ----- ### "Please include group video\!" — 3.0/5 > **Olga** | *6 May 2021* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: All of the features - that you can invoice clients, collect a payment, store notes, etc. all in one place. Customer service is phenomenal too\! > > **Cons**: I have a hard time with the video functions - that there is no option for group video, and when I try to do supervision where my supervisee is playing a video clip of a session on their computer, I can't hear it\!\!\! At times the video glitches for no apparent reason - I had a session last week where for some reason, we could not hear each other for a few minutes. My supervisees are understanding, but it's a real bother to have to sort through video glitches like that. And setting up a group call for individuals who aren't in a family is frustrating\! So much behind the scenes work for me to register them all, link the accounts, make a separate event just for the video session and individual ones for each of their invoices.... oy. It would be good to have more editing features for the forms too. AND to send certain forms out automatically the morning of an appointment\! Like the COVID screenings - I would love to have that go directly to the client on the morning of a scheduled appointment so that I don't have to think about it and remember to send it myself. AND more options for note-taking that aren't just writing. I am an art therapist and working with children and youth. I also use play interventions a lot. It would be nice to have a case note that's more versatile with checkboxes and other features where you can include a photo right on the same page. > > Just that it's so streamlined - that's been helpful\! It keeps me organized and is generally pretty user-friendly for clients. ----- ### "Streamlined (and makes the daily work I do a little easier)" — 5.0/5 > **Janine** | *6 May 2021* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Everything is in one place (bookings, video therapy sessions, payments, accounting, etc). It makes it so I (who has no office admin experience) can run my practice without admin assistance/bookkeeper. It is getting easier and easier to use/understand as I encounter difficulties/make mistakes and "learn as I go". > > **Cons**: I would like to have more options or understanding of how to delete/modify receipts, payments, attendance, etc. Sometimes I simply hit the wrong button and things get really messed up and it takes a long time to figure out how to rectify. Also, more compatibility with Apple users interface. I hate talking to a black screen, which often happens to Apple users (although they can see me?). I try to walk them through how to rectify the problem, but seems to no avail. The success with Apple users accessing is inconsistent. Some get through, some dont. I think it depends on how tech-savvy they are, which would suggest things could be more user-friendly? Also, the system often freezes or loses connection with certain users during sessions. I frequently have to pivot to phone session when tech issues happen, as the time it takes to rectify them interest with the hour time limit to sessions. The fees that Stripe payment system take are a bit high, but I do like the convenience of it... I get that it's the cost of doing business but is still not preferable. > > Overall, the platform is good. I can operate my practice without admin support (using online booking and accounting features). ----- ### "Highly Recommended" — 5.0/5 > **Katherine** | *10 May 2021* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I LOVE this software. The platform is: - intuitive and easy to use; - it meets ALL of our administrative needs from client notes to billing to video calling; - I use it easily between devices; the client online portal offers our clients more autonomy (and saves us time) and is user friendly for all levels of comfort with technology; - the secure online platform offers a secure platform for communication which is already documented in the software; - the ability to download spreadsheets for accounting; - and most important of all, to me, is the costumer service is fabulous\! Since having OWL I estimate saving at least 5 hours a month of scheduling and billing time, so very much worth the cost. > > **Cons**: Owl Practice seems to always be improving their software. Since using OWL I have thought a few times, hmmm, I wish they had \_\_\_\_\_ and either: 1) I get an email saying they've added \_\_\_\_\_\_ or 2) I've emailed them and they say, It's coming or good idea, and shortly the update happens. Currently, I would like to see the option of clients being added to a cancellation list so they get a notification if there is a cancellation. > > I recommend this product to everyone. I save time and therefore money, feel supported, and efficiently manage my small counselling business. Thank you. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2052750/owlpractice?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2052750/owlpractice) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data