---
description: Learn more about Feedbackly. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Feedbackly Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/715/employee-engagement/software) > [Feedbackly](/software/2052514/feedbackly)

# Feedbackly

Canonical: https://www.getapp.com.au/software/2052514/feedbackly

Page: 1 / 3\
Next: [Next page](https://www.getapp.com.au/software/2052514/feedbackly?page=2)

> Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.
> 
> Verdict: Rated **4.2/5** by 36 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 36 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Feedbackly
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial\!
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Finnish, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Notifications
- Anonymous Feedback
- CES Survey Structure
- CSAT Survey Structure
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates

## Integrations (8 total)

- Adobe Commerce
- HubSpot CRM
- HubSpot Marketing Hub
- Luzmo
- Mailchimp
- Salesforce Platform
- Shopify
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software)

## Related Categories

- [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software)
- [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software)
- [Customer Satisfaction Software](https://www.getapp.com.au/directory/1029/customer-satisfaction/software)
- [Survey Software](https://www.getapp.com.au/directory/234/survey/software)
- [360 Degree Feedback Software](https://www.getapp.com.au/directory/1007/360-degree-feedback/software)

## Alternatives

1. [SurveySparrow](https://www.getapp.com.au/software/111349/surveysparrow) — 4.4/5 (121 reviews)
2. [XM for Customer Experience](https://www.getapp.com.au/software/130147/customer-frontlines) — 4.6/5 (255 reviews)
3. [Delighted](https://www.getapp.com.au/software/117403/delighted) — 4.8/5 (57 reviews)
4. [Staffino](https://www.getapp.com.au/software/2066386/staffino) — 5.0/5 (8 reviews)
5. [Sogolytics](https://www.getapp.com.au/software/108133/sogosurvey) — 4.7/5 (730 reviews)

## Reviews

### "This platform is immensely useful for taking technical decision" — 4.0/5

> **Verified Reviewer** | *13 March 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: The feature of comparison. It give feature by feature assessment of the software to be considered before taking decision.
> 
> **Cons**: Providing list prices should be made compulsory. Without prices the assessment cannot be considered as complete.
> 
> It has helped us to take conscious decision while working out solutions for our customers. We can also get the source of many solutions in one place.

-----

### "very easy to use" — 4.0/5

> **Eric** | *1 March 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Capturing information on what customer's are thinking and feeling is extremely easy, and makes my job 50 times more productive.
> 
> **Cons**: the search/directory is convoluted and can be a pain to navigate through.

-----

### "2019 Capterra Review" — 3.0/5

> **Ryan** | *19 February 2019* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Excellent customer service. Easy to use and understand. Works flawlessly
> 
> **Cons**: Website was a little bit difficult to skim through.

-----

### "good and ease of operation" — 4.0/5

> **atul** | *22 February 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: customer support , nice , good , customer supporting
> 
> **Cons**: more services to be added, new offerings
> 
> nice , good , customer supporting

-----

### "Get customers' feedback task done within hours rather than days" — 4.0/5

> **Johnson** | *1 March 2019* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: Very easy to create a survey and can get the feedback through web or email. 
Logic flow in designing the survey questions make it more relevant when study the data.
Ready to use report on feedback collected.
> 
> **Cons**: It will be wonderful if it is able to exclude or filter out some of the users feedback while doing analysis.

-----

Page: 1 / 3\
Next: [Next page](https://www.getapp.com.au/software/2052514/feedbackly?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2052514/feedbackly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2052514/feedbackly> |
| de-AT | <https://www.getapp.at/software/2052514/feedbackly> |
| en | <https://www.getapp.com/customer-management-software/a/feedbackly/> |
| en-AE | <https://www.getapp.ae/software/2052514/feedbackly> |
| en-AU | <https://www.getapp.com.au/software/2052514/feedbackly> |
| en-CA | <https://www.getapp.ca/software/2052514/feedbackly> |
| en-GB | <https://www.getapp.co.uk/software/2052514/feedbackly> |
| en-IE | <https://www.getapp.ie/software/2052514/feedbackly> |
| en-NZ | <https://www.getapp.co.nz/software/2052514/feedbackly> |
| en-SG | <https://www.getapp.sg/software/2052514/feedbackly> |
| en-ZA | <https://www.getapp.za.com/software/2052514/feedbackly> |
| es | <https://www.getapp.es/software/2052514/feedbackly> |
| es-CL | <https://www.getapp.cl/software/2052514/feedbackly> |
| es-CO | <https://www.getapp.com.co/software/2052514/feedbackly> |
| es-MX | <https://www.getapp.com.mx/software/2052514/feedbackly> |
| fr | <https://www.getapp.fr/software/2052514/feedbackly> |
| fr-BE | <https://fr.getapp.be/software/2052514/feedbackly> |
| fr-CA | <https://fr.getapp.ca/software/2052514/feedbackly> |
| nl | <https://www.getapp.nl/software/2052514/feedbackly> |
| nl-BE | <https://www.getapp.be/software/2052514/feedbackly> |
| pt | <https://www.getapp.com.br/software/2052514/feedbackly> |
| pt-PT | <https://www.getapp.pt/software/2052514/feedbackly> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Feedbackly","description":"Feedbackly is an all-in-one feedback tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys or use ready-made survey templates. Publish surveys simultaneously on any sales/communication channel and let the feedback gather for you automatically. \n\nAnalyze the responses in the industry-leading dashboard and in the customer journey specialized analytics tool. To make taking action on feedback simple, set up automated notifications that let you know when you need to fix problems or when is the moment to upsell.\n\nPS! Feedbackly is a CXM provider on the market enabling Emotional Experience measurement. Furthermore, it shows which emotions drive sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bf8afc6e-f71c-4539-9540-ea2d1e535bc8.png","url":"https://www.getapp.com.au/software/2052514/feedbackly","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/2052514/feedbackly#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":36},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Employee Engagement Software","position":2,"item":"/directory/715/employee-engagement/software","@type":"ListItem"},{"name":"Feedbackly","position":3,"item":"/software/2052514/feedbackly","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/2052514/feedbackly#breadcrumblist"}]}
</script>