AngelTrack
About AngelTrack
AngelTrack is a cloud-based all-in-one EMS ambulance and fire station software that can be used on desktops and mobile devices. It provides a vertically-integrated dispatch system that can be accessed by employees using web-connected devices from any location.
AngelTrack is NEMSIS certified and NFIRS/FEMA approved.
AngelTrack supports all types of fire responses, and all types of EMS transport, both scheduled and emergent, as well as on-scene labs and air medical.
As a unified solution, it integrates dispatch, billing, PCR, timeclock, crew scheduling, checklists, and ad-hoc reporting. Trip data can seamlessly flow from dispatcher to crew and from QA to billing. Additionally, it provides online access to crew schedules as well as SMS notifications related to imminent duty periods.
Key benefits of AngelTrack
100% pure cloud based. Perfectly integrated EMS and fire. Vertically integrated dispatch, PCR, QA, and billing. Ad-hoc reporting with custom metrics.
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- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding EMS Billing Software with Many Added Features!
Reviewed on 07/12/2016
I have been looking for a software that captures your entire business model of EMS with an easy to...
I have been looking for a software that captures your entire business model of EMS with an easy to use, implement, view and understand format not only for the individual but for the entire organization within the EMS structure. Angel Track Software was designed with the owner in mind. A complete package to run your maintenance of your units, fuel reports, payroll, time keeping along with dispatch of units. Tracking of units along with maximizing coverage efficiency. This EMS Billing / Collections and many more features was built with easy to understand software format. My past 21 years of dealing with complicated and expensive software for billing / collections / computer aided dispatch requiring at times weeks to understand has been solved by Angel Track Software! "Plug and Play" is the new 21st century software of EMS has arrived! There are so many other features I could go on and on! Thank you for taking the time to develop a EMS software for the biller, coder, owner, manager, paramedic, wheelchair driver in mind!
Pros
Complete Overview of every aspect of the EMS organization. Paperless and on the go software. Any internet connection from any browser and your plugged into your organization. Being able to take a call from a facility and on the fly pull up the software and do anything you would if you were at the dispatch center or billing office. Make any notes on a specific call or assign a incident to review with management or employee.
Cons
Very little I do not like. Some features I have discussed with software engineers has either been implemented or is on the horizon to be implemented.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best all around and most cost effective ambulance management tool I have ever used!
Reviewed on 13/12/2017
Invaluable management tool that help me stay in constant contact with what is happening. This is...
Invaluable management tool that help me stay in constant contact with what is happening. This is chocked full of benefits for owners.
Pros
Pros: Has everything at your fingertips no matter where I am. I can access it from any device with inertnet access. Cons: No internet- no access
Cons
I absolutely love this software, but if I have to pick the least favorite part is if for some reason there is no internet access thwn I cannot access AngelTrack.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome customer service! Affordable option for smaller companies that doesn't sacrifice...
Reviewed on 04/09/2017
HR, dispatch and and field PCR capabilities in an all-in-one system for an affordable price
HR, dispatch and and field PCR capabilities in an all-in-one system for an affordable price
Pros
The customer service. From the moment we called to inquire about their products, we knew something was different about this company. The customer representative stayed on the phone with us for about an hour answering all of our questions. He gave us the numbers to other clients in the state so we could call and see for ourself what real life client reviews were like. Anytime we have had an issue come up we have called the customer support number and they have quickly helped us come up with a solution.
Cons
We would like to see the ability to email a report to our hospital directly within the program. We have made this request and we are told their software team is working to accommodate it. So, we expect it to be functional soon.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Customer support representative and his team are excellent to work with
Reviewed on 05/09/2017
Pros
This software is very easy to use and provides a turn key ready system. The integration for state reporting and billing is very valuable to our operation.
AngelTrack FAQs
Below are some frequently asked questions for AngelTrack.Q. What type of pricing plans does AngelTrack offer?
AngelTrack offers the following pricing plans:
- Starting from: USD 599.00/month
- Pricing model: Subscription
- Free Trial: Not Available
AngelTrack is billed by call volume per month. Please contact AngelTrack directly for more details.
Q. Who are the typical users of AngelTrack?
AngelTrack has the following typical customers:
Self Employed, 2–10, 11–50, 51–200
Q. What languages does AngelTrack support?
AngelTrack supports the following languages:
English
Q. Does AngelTrack support mobile devices?
AngelTrack supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does AngelTrack integrate with?
We do not have any information about what integrations AngelTrack has
Q. What level of support does AngelTrack offer?
AngelTrack offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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