---
description: Learn more about ID.me. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ID.me Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Identity Management Software](/directory/675/identity-access-management/software) > [ID.me](/software/2052304/id-me)

# ID.me

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> ID.me simplifies how individuals securely prove and share their identity online.
> 
> Verdict: Rated **4.2/5** by 28 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 28 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: ID.me

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact ID.me for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, Hindi, Japanese, Korean, Spanish, Thai, Traditional Chinese, Vietnamese
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- AML Compliance
- Access Management
- Address Validation
- Authentication
- Biometrics
- Compliance Management
- Data Extraction
- Data Verification
- Fraud Detection
- ID Scanning
- Liveness Detection
- Location Tracking
- Multiple Authentication Methods
- Records Management
- Single Sign On
- Third-Party Integrations
- User Provisioning
- Video Conferencing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Identity Management Software](https://www.getapp.com.au/directory/675/identity-access-management/software)

## Related Categories

- [Identity Management Software](https://www.getapp.com.au/directory/675/identity-access-management/software)
- [Multi-Factor Authentication (MFA) Software](https://www.getapp.com.au/directory/3814/multi-factor-authentication/software)
- [Single Sign On Software](https://www.getapp.com.au/directory/573/single-sign-on-sso/software)
- [Identity Verification Software](https://www.getapp.com.au/directory/3854/identity-verification/software)

## Alternatives

1. [Persona](https://www.getapp.com.au/software/2054765/persona) — 4.8/5 (26 reviews)
2. [Entrust IDV](https://www.getapp.com.au/software/2059504/onfido) — 4.6/5 (30 reviews)
3. [YouVerify](https://www.getapp.com.au/software/2074837/youverify) — 4.5/5 (22 reviews)
4. [Recognito](https://www.getapp.com.au/software/2076525/recognito) — 4.9/5 (23 reviews)
5. [Plaid](https://www.getapp.com.au/software/113185/plaid) — 4.4/5 (95 reviews)

## Reviews

### "ID.me Verification for Customer Discount" — 5.0/5

> **Dr David M** | *22 June 2022* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of implementation into our existing processes and flows for customers was a huge factor in selecting ID.me,  as well as ease of use for the end-user, our customers.
> 
> **Cons**: No cons whatsoever to date and we've been using ID.me for 2+ years
> 
> From initial contact and negotiations through implementation and post launch maintenance, the staff has been very kind and on demand ready to answer any questions we have and work with our internal teams quickly to address any needs that we have.

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### "Easy for EPCS" — 5.0/5

> **Tina** | *15 February 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: ID.me has been continuously improving their product and it is far superior to the previous solution we had.  I highly recommend ID.me.
> 
> **Cons**: Sometimes users think they are finished setting up their account and they are not. They don't see the continue button. I hear this is soon to be fixed.
> 
> Great people, great support, great company.

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### "Risky SPAM Practices" — 1.0/5

> **Reynolds** | *11 July 2024* | Computer Software | Recommendation rating: 0.0/10
> 
> **Pros**: It, at least, does provide identity verification services
> 
> **Cons**: In an attempt to monetize its other services, ID.me sends unsolicited marketing emails about services not enrolled in, and thinly justifies them as "transactional", although they contain no actual account update information, no unsubscribe option, and have clearly marketing focus titles like "Take control of your data with ID.me"

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### "Great Service" — 5.0/5

> **Dimple** | *19 January 2022* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: The ease that users are able to get their identity verified, is efficient and allows for them to be on-boarded quickly.
> 
> **Cons**: The only complaint we have seen is with Yubikeys, there is an additional step required to login.
> 
> Overall, a positive experience.

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### "Best Instant Verification System" — 5.0/5

> **David** | *13 January 2022* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: ID.me is a great instant verification system. It plugs right into Shopify and is very easy to set-up. Plus website visitors know it so they feel comfortable using it.
> 
> **Cons**: I don't have any cons to share about ID.me
> 
> Outstanding. I highly recommend ID.me to you.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2052304/id-me)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/id-me/> |
| en-AE | <https://www.getapp.ae/software/2052304/id-me> |
| en-AU | <https://www.getapp.com.au/software/2052304/id-me> |
| en-CA | <https://www.getapp.ca/software/2052304/id-me> |
| en-GB | <https://www.getapp.co.uk/software/2052304/id-me> |
| en-IE | <https://www.getapp.ie/software/2052304/id-me> |
| en-NZ | <https://www.getapp.co.nz/software/2052304/id-me> |
| en-SG | <https://www.getapp.sg/software/2052304/id-me> |
| en-ZA | <https://www.getapp.za.com/software/2052304/id-me> |
| pt | <https://www.getapp.com.br/software/2052304/id-me> |
| pt-PT | <https://www.getapp.pt/software/2052304/id-me> |

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