---
description: Learn more about Botsplash. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Botsplash Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Botsplash](/software/2052197/botsplash)

# Botsplash

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> Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.
> 
> Verdict: Rated **4.5/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 55 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Botsplash
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: We customize for each client. Contact Botsplash directly for information at hello@botsplash.com.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- 2-Way Messaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Responses
- Autoresponders
- CRM
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management

## Integrations (17 total)

- Alexa
- Bandwidth
- BombBomb
- Five9
- Follow Up Boss
- Freshdesk
- Fullstory
- Google Ads
- Google Analytics 360
- Hotjar
- HubSpot CRM
- LeadMailbox
- Microsoft Azure
- Plivo
- Velocify

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software)
- [SMS Marketing Software](https://www.getapp.com.au/directory/1291/sms-marketing/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews)
2. [Wati](https://www.getapp.com.au/software/2068239/wati) — 4.6/5 (202 reviews)
3. [inconnect](https://www.getapp.com.au/software/2057354/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews)
4. [Quiq](https://www.getapp.com.au/software/109689/quiq-messaging) — 4.5/5 (37 reviews)
5. [INSIDE](https://www.getapp.com.au/software/111117/inside) — 4.6/5 (41 reviews)

## Reviews

### "Great product\!" — 5.0/5

> **Chartrice** | *10 November 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Simple and easy way to communicate with borrowers.
> 
> **Cons**: I really can't think of anything that I don't like about the software.
> 
> My overall experience has been great\!

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### "Fantastic Software" — 5.0/5

> **Mohamed** | *11 November 2020* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to Maneuver and allows you to do alot with just clicking a few buttons
> 
> **Cons**: No complaints, it allows you to do a lot as I stated above.

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### "processor" — 1.0/5

> **Erin** | *23 January 2019* | Banking | Recommendation rating: 0.0/10
> 
> **Pros**: its an alternate to reach out to a client
> 
> **Cons**: it freezes up all the time and I am constantly having to shut it and open it.
> 
> It has not been very good at all.  I find it to be more of a hinderance than a benefit.

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### "Satisfied User" — 5.0/5

> **Katie** | *28 January 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's convenient and easy to use\!
> 
> **Cons**: I haven't used the software long enough to notice any defects or areas for improvement.

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### "Best text message software I've used for work" — 5.0/5

> **Jeff** | *10 November 2020* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: User interface is incredibly efficient and easy to use\!\!
> 
> **Cons**: The notification bell ringing non stop even when notification has disappeared

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2052197/botsplash)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/botsplash/> |
| en-AE | <https://www.getapp.ae/software/2052197/botsplash> |
| en-AU | <https://www.getapp.com.au/software/2052197/botsplash> |
| en-CA | <https://www.getapp.ca/software/2052197/botsplash> |
| en-GB | <https://www.getapp.co.uk/software/2052197/botsplash> |
| en-IE | <https://www.getapp.ie/software/2052197/botsplash> |
| en-NZ | <https://www.getapp.co.nz/software/2052197/botsplash> |
| en-SG | <https://www.getapp.sg/software/2052197/botsplash> |
| en-ZA | <https://www.getapp.za.com/software/2052197/botsplash> |

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