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Nookal

Name: Nookal
Rating: 4.6 (87 reviews)

Nookal

4.6 (87)

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Health and Therapy Practice Management

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About Nookal

Nookal is a user-friendly, cloud-based practice management platform tailored for health professionals. From appointment scheduling and client management to billing and reporting, Nookal streamlines daily operations, saving time and reducing administrative burdens. The software includes advanced features like online bookings, telehealth integration, and patient engagement tools. With robust security, flexibility for multi-location clinics, and seamless integrations, Nookal empowers practitioners to focus on delivering exceptional care while enhancing business performance.

Pricing starting from:

$55.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Key benefits of Nookal

Intuitive appointment scheduling with integrated online bookings.

Comprehensive client and treatment management tools.

Secure telehealth platform for remote consultations.

Automated billing, invoicing, and detailed financial reporting.

Scalable for single practitioners and multi-location clinics.

Typical Customers

Freelancers
Small Businesses (2-50)
Mid-size Companies (51-500)
Large enterprises (500 and more)

Deployment

Cloud-based
On-premises

Markets

Australia, Canada, Ireland, New Zealand, Singapore and 3 others

Supported Languages

English

Pricing starting from:

$55.00/month

Free Version
Free Trial
Subscription

Pricing plans

Free Trial

Images

View 6 more

Features

Total features of Nookal: 95

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Assessment Management

Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Care Plan Management
Charting

Chat/Messaging
Claims Management
Class Scheduling
Client Management
Confirmations/Reminders
Customer Database
Customer History
Customisable Forms

Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Document Storage
Electronic Payments
Email Management

Email Marketing
Email Reminders
Event Scheduling
Exercise Library
For Chiropractors
For Group Therapy
For Occupational Therapists
For Physical Therapy

For Speech Therapists
Forms Management
Gift Card Management
Goal Setting/Tracking
HIPAA Compliant
Healthcare Compliance
Historical Reporting
Initial Assessments

Insurance Management
Inventory Management
Invoice Management
Live Chat
Medical Billing
Mobile Access
Multi-Location
Multi-Physician

Online Booking
Online Intake Forms
Outcome Assessment Tools
Patient Intake
Patient Management
Patient Records Management
Patient Scheduling
Physician Scheduling

Practice Management
Progress Notes
Progress Reports
Progress Tracking
Real-Time Reporting
Records Management
Recurring Appointments
Recurring/Subscription Billing

Reminders
Reporting & Statistics
Reporting/Analytics
Rescheduling
Revenue Management
Role-Based Permissions
SMS Messaging
SMS Reminders

SOAP notes
Scheduling
Secure Messaging
Self Service Portal
Staff Management
Task Management
Task Scheduling
Telemedicine Software

Teletherapy
Template Management
Therapy Notes
Third-Party Integrations
Transaction History
Treatment Planning
Website Integration

Alternatives

Cliniko

4.7

#1 Alternative to Nookal

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TM3

4.1

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TM3 is a cloud-based clinic and class management solution that offers contactless appointment booking and payment...

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Frontdesk Anywhere

4.4

#3 Alternative to Nookal

Frontdesk Anywhere is a cloud-based hotel management system offering a no-fee online booking engine, revenue management,...

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coreplus

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Reviews

Overall rating

4.6 /5

(87)

Value for Money

4.3/5

Features

4.3/5

Ease of Use

4.5/5

Customer Support

4.4/5

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Showing 5 reviews of 87 Read all reviews

Showing 5 reviews of 87

ben

Overall rating

Industry: Health, Wellness & Fitness
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Ease of Use
Customer Support
Likelihood to recommend 7.0 /10

Good but not great (yet)

Reviewed on 02/12/2021

Nookal has been a large improvement from our previous practice management software. There are a...

Nookal has been a large improvement from our previous practice management software. There are a number of really good features, however there are some things that need a little tweaking that would make the overall use significantly easier for both administrators and therapists.

Pros

Treatment notes are very easy to write. This saves therapists a large amount of time.
Multiple clinics with tabs makes looking across clinics very easy.

Cons

Updating current therapist diaries has become very annoying. You can no longer edit a current timetable and have it begin from a certain date, as it automatically goes live from the date you input it on. This was not the case previously. This makes changing rosters troublesome and very annoying.

The paste feature should not push everything above it upwards. Very annoying when completing treatment notes, pasting something, then having the line above move up to continue on with the paragraphgearlier.

Alternatives Considered

Cliniko

Reasons for Choosing Nookal

Clinics were growing and needed a more up to date management software.

Response from Nookal

Hi Ben, thank you for your great review and feedback. Our development team take all user feedback on board when planning upgrades, so thank you for taking the time to share your personal experience.

Coral

Overall rating

Industry: Health, Wellness & Fitness
Company size: 2–10 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 10.0 /10

Great program for reception based businesses

Reviewed on 14/01/2022

Loved using it! Has been one of the most easy program to learn and use in my career

Pros

Ease of use
Easy to customise

Help desk was great on the couple of times I had to use it

Cons

Would like to see notification to clients if running late

Alternatives Considered

Microsoft Teams

Reasons for Choosing Nookal

Needed more structure and reporting features for a multi location practice

Reasons for Switching to Nookal

More options Ease of use

Response from Nookal

Thanks Coral for being so generous with your feedback. We are so thrilled to have you on board.

Paula

Overall rating

Industry: Health, Wellness & Fitness
Company size: 11–50 Employees
Used Daily for 1+ year
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 4.0 /10

Phone app is terrible

Reviewed on 06/12/2021

Pros

I like that the program doesn't need specific software to work and can be accessed online anywhere via any device.

Cons

The mobile app is very clunky, not user intuitive, and lacks several features. This needs to be improved. It is also very frustrating that recurring appointments cannot be easily moved in bulk (they need to be cancelled and then re-booked at there new time)

Response from Nookal

Thanks for your review, Paula. We appreciate you letting us know and are happy to confirm that updates to the mobile app are a big focus for us in 2022.

Matthew

Overall rating

Industry: Health, Wellness & Fitness
Company size: Self Employed
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 4.0 /10

Generally good PMS has restrictions in claiming ACC

Reviewed on 01/12/2021

Mostly good and smooth with some frustrations around slooooow process of claiming ACC.

Pros

Good note taking. Clear and useable diary. Excellent online booking system.

Cons

Diary set up could be more versatile, unable to open up a single day and enable bookings without opening that day going forward forever on that day. Drag and drop feature fiddly with short appointments.

In NZ very much needed improvements are very slow in coming as we are such a small portion of their business.

ACC claiming is woefully inefficient with some improvements but overall is much slower and time costly than other PMS's.

Response from Nookal

Hi Matthew, thanks so much for your positive and constructive feedback - it's really genuinely appreciated.

We're always looking to improve the Nookal experience, and will continue to improve all features as best we can.

Short appointments may be easier to handle by enabling larger Diary spacing - please let us know at [email protected] if we can guide you through this.

Ellie

Overall rating

Industry: Health, Wellness & Fitness
Company size: 1,001–5,000 Employees
Used Daily for 2+ years
Review Source

Overall rating

Value for Money
Ease of Use
Customer Support
Likelihood to recommend 8.0 /10

Great Piece of Software

Reviewed on 01/12/2021

Pros

An easy to use product that helps make the day go smoothly. I like that it get's regular updates and can be used across a multidisciplinary clinic. Easy to update patient data and great for sending reminders to patient's.

Cons

An update was made to the way we change the hours of the Diary and once a set diary sequence is applied you then have to change the original sequence and add a new one it for the sake of having a different person work a day they normally would be off. It takes a lot of time out of the day and the update doesn't work in favour of the user.