---
description: Learn more about ICTContact. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICTContact Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ICTContact](/software/2051753/ictcontact)

# ICTContact

Canonical: https://www.getapp.com.au/software/2051753/ictcontact

> ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ICTContact

Inside sales dialer

AI Voice Agent

IVR Designer

Progressive dialer

Preview dialer

Manual dialer

CRM integration

REST API's

Call Centre

Agent portal and Cal dispositions

Agent evolution and performance monitoring

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: USD 399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- AI Text-to-Speech
- API
- Activity Dashboard
- Activity Tracking
- Administrator Access
- Agent Interface
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Autonomous Task Execution
- CRM
- Call Center Management
- Call List Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer

## Integrations (2 total)

- Bitrix24
- HubSpot CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (890 reviews)
2. [Sobot Nexus](https://www.getapp.com.au/software/2079329/sobot) — 4.9/5 (118 reviews)
3. [Amazon Connect](https://www.getapp.com.au/software/2057092/amazon-connect) — 4.5/5 (96 reviews)
4. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1789 reviews)
5. [HoduCC](https://www.getapp.com.au/software/456711/hoducc) — 4.6/5 (99 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2051753/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051753/ictcontact> |
| de-AT | <https://www.getapp.at/software/2051753/ictcontact> |
| en | <https://www.getapp.com/customer-management-software/a/ictcontact/> |
| en-AE | <https://www.getapp.ae/software/2051753/ictcontact> |
| en-AU | <https://www.getapp.com.au/software/2051753/ictcontact> |
| en-CA | <https://www.getapp.ca/software/2051753/ictcontact> |
| en-GB | <https://www.getapp.co.uk/software/2051753/ictcontact> |
| en-IE | <https://www.getapp.ie/software/2051753/ictcontact> |
| en-NZ | <https://www.getapp.co.nz/software/2051753/ictcontact> |
| en-SG | <https://www.getapp.sg/software/2051753/ictcontact> |
| en-ZA | <https://www.getapp.za.com/software/2051753/ictcontact> |
| es | <https://www.getapp.es/software/2051753/ictcontact> |
| es-CL | <https://www.getapp.cl/software/2051753/ictcontact> |
| es-CO | <https://www.getapp.com.co/software/2051753/ictcontact> |
| es-MX | <https://www.getapp.com.mx/software/2051753/ictcontact> |
| fr | <https://www.getapp.fr/software/2051753/ictcontact> |
| fr-BE | <https://fr.getapp.be/software/2051753/ictcontact> |
| fr-CA | <https://fr.getapp.ca/software/2051753/ictcontact> |
| nl | <https://www.getapp.nl/software/2051753/ictcontact> |
| nl-BE | <https://www.getapp.be/software/2051753/ictcontact> |
| pt | <https://www.getapp.com.br/software/2051753/ictcontact> |
| pt-PT | <https://www.getapp.pt/software/2051753/ictcontact> |

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