---
description: Learn more about ICTContact. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ICTContact Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [ICTContact](/software/2051753/ictcontact)

# ICTContact

Canonical: https://www.getapp.com.au/software/2051753/ictcontact

> ICTContact is open source asterisk-based unified communications contact center software solution supporting progressive dialing, preview dialing, and manual dialing support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of ICTContact

Inside sales dialer

Progressive dialer

Preview dialer

Manual dialer

CRM integration

REST API's

Call Centre

Agent portal and Cal dispositions

Agent evolution and performance monitoring

## About the vendor

- **Company**: ICT Innovations
- **Location**: Multan, Pakistan
- **Founded**: 2006

## Commercial Context

- **Starting Price**: USD 399.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: ICTContact Enterprise Edition with one agent license
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Jamaica, Japan, New Zealand, Pakistan, Peru, Portugal, United States, Venezuela

## Features

- API
- Auto-Dialer
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Tracking
- Campaign Management
- Computer Telephony Integration
- Contact Management
- IVR
- Monitoring
- Predictive Dialer
- Reporting/Analytics

## Integrations (4 total)

- Bitrix24
- HubSpot CRM
- SugarCRM
- SuiteCRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software)

## Alternatives

1. [Sobot](https://www.getapp.com.au/software/2079329/sobot) — 4.9/5 (92 reviews)
2. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews)
3. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.getapp.com.au/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [Superchat](https://www.getapp.com.au/software/2058817/superchat) — 4.8/5 (282 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2051753/ictcontact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051753/ictcontact> |
| de-AT | <https://www.getapp.at/software/2051753/ictcontact> |
| en | <https://www.getapp.com/customer-management-software/a/ictcontact/> |
| en-AE | <https://www.getapp.ae/software/2051753/ictcontact> |
| en-AU | <https://www.getapp.com.au/software/2051753/ictcontact> |
| en-CA | <https://www.getapp.ca/software/2051753/ictcontact> |
| en-GB | <https://www.getapp.co.uk/software/2051753/ictcontact> |
| en-IE | <https://www.getapp.ie/software/2051753/ictcontact> |
| en-NZ | <https://www.getapp.co.nz/software/2051753/ictcontact> |
| en-SG | <https://www.getapp.sg/software/2051753/ictcontact> |
| en-ZA | <https://www.getapp.za.com/software/2051753/ictcontact> |
| es | <https://www.getapp.es/software/2051753/ictcontact> |
| es-CL | <https://www.getapp.cl/software/2051753/ictcontact> |
| es-CO | <https://www.getapp.com.co/software/2051753/ictcontact> |
| es-MX | <https://www.getapp.com.mx/software/2051753/ictcontact> |
| fr | <https://www.getapp.fr/software/2051753/ictcontact> |
| fr-BE | <https://fr.getapp.be/software/2051753/ictcontact> |
| fr-CA | <https://fr.getapp.ca/software/2051753/ictcontact> |
| nl | <https://www.getapp.nl/software/2051753/ictcontact> |
| nl-BE | <https://www.getapp.be/software/2051753/ictcontact> |
| pt | <https://www.getapp.com.br/software/2051753/ictcontact> |
| pt-PT | <https://www.getapp.pt/software/2051753/ictcontact> |

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