---
description: Learn more about IssuTrax. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: IssuTrax Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/841/complaint-management/software) > [IssuTrax](/software/2051450/issutrax)

# IssuTrax

Canonical: https://www.getapp.com.au/software/2051450/issutrax

> IssuTrax is an issue tracking software that helps businesses in the hospitality sector create, track, and manage service requests. Administrators can monitor safety and environmental issues, maintenance tasks, and guest requests on a unified interface.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: OnboarD Software
- **Location**: Miami, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Please contact OnboarD Software for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop), Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Italy, Mexico, Netherlands, New Zealand, Singapore, United Kingdom, United States

## Features

- Alerts/Escalation
- Assignment Management
- Audit Trail
- Case Management
- Customer Complaint Tracking
- Dashboard
- Dispatch Management
- Feedback Management
- Inventory Management
- Issue Auditing
- Issue Scheduling
- Issue Tracking
- Job Management
- Live Chat
- Mobile Access
- Quality Assurance
- Recurring Appointments
- Recurring Issues
- Routing
- Scheduling

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)

## Related Categories

- [Complaint Management Software](https://www.getapp.com.au/directory/841/complaint-management/software)
- [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software)
- [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software)

## Alternatives

1. [Limble](https://www.getapp.com.au/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
2. [Fracttal One](https://www.getapp.com.au/software/111631/fracttal) — 4.6/5 (1773 reviews)
3. [MaintainX](https://www.getapp.com.au/software/117239/getmaintainx) — 4.8/5 (1010 reviews)
4. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews)
5. [FieldPulse](https://www.getapp.com.au/software/105687/fieldpulse) — 4.6/5 (411 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2051450/issutrax)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2051450/issutrax> |
| de-AT | <https://www.getapp.at/software/2051450/issutrax> |
| en | <https://www.getapp.com/it-management-software/a/issutrax/> |
| en-AE | <https://www.getapp.ae/software/2051450/issutrax> |
| en-AU | <https://www.getapp.com.au/software/2051450/issutrax> |
| en-CA | <https://www.getapp.ca/software/2051450/issutrax> |
| en-GB | <https://www.getapp.co.uk/software/2051450/issutrax> |
| en-IE | <https://www.getapp.ie/software/2051450/issutrax> |
| en-NZ | <https://www.getapp.co.nz/software/2051450/issutrax> |
| en-SG | <https://www.getapp.sg/software/2051450/issutrax> |
| en-ZA | <https://www.getapp.za.com/software/2051450/issutrax> |
| es | <https://www.getapp.es/software/2051450/issutrax> |
| es-CL | <https://www.getapp.cl/software/2051450/issutrax> |
| es-CO | <https://www.getapp.com.co/software/2051450/issutrax> |
| es-MX | <https://www.getapp.com.mx/software/2051450/issutrax> |
| fr | <https://www.getapp.fr/software/2051450/issutrax> |
| fr-BE | <https://fr.getapp.be/software/2051450/issutrax> |
| fr-CA | <https://fr.getapp.ca/software/2051450/issutrax> |
| nl | <https://www.getapp.nl/software/2051450/issutrax> |
| nl-BE | <https://www.getapp.be/software/2051450/issutrax> |

-----

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