--- description: Learn more about Rocket Collector. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rocket Collector Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [Rocket Collector](/software/2051180/rocket-collector) # Rocket Collector Canonical: https://www.getapp.com.au/software/2051180/rocket-collector Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2051180/rocket-collector?page=2) > Rocket Collector delivers dramatically increased collections efficiencies, an immediate reduction in collections costs and debtor days, plus superior functionality and reporting. Our brand promise is reducing costs, collecting more, and saving your collections team precious time. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Rocket Collector Rocket Collector has a multitude of benefits including but not limited to the following: Automation - Automated batch letters, text messages and business rules ensure your collectors’ time is freed up to engage with customers. Workflow - Guide users through the process of collecting cash in the most efficient way possible. 360 degree customer view - Rocket Collector aggregates multiple systems in one place to achieve a single view of all a customer’s debts. Document Management - All documents produced are automatically stored on the account. You can also attach incoming correspondence. Analysis and Reporting - Our reporting suite will provide you with a comprehensive analysis of the performance of your collections strategy. Email Integration - Individual or bulk HTML emails from within Rocket Collector with inbox scanning and support for multiple mailboxes. Card Payments - Take individual payments or schedule recurring payments to automate promises to pay without a card terminal. Text Messages - Send individual or batch text messages to save money and increase response rates vs. traditional contact methods. Our Standalone Self Service Portal also has a variety of benefits as well. They include but are not limited to the following: Negotiation - Debtors and collectors have the ability to negotiate affordable payment arrangements online. Direct Payment - Provides for secure collection of ACH and card payments directly from debtors. Text and Email Delivery - Communication and payment confirmation capabilities through text and email. Convenience - Payment arrangements can be made anytime online without the need for debtors and collectors to speak directly. Privacy - Provides a confidential and secure way for customers to address and pay off their debts. Full Integration - Fully integrates to your core collections system – whether it’s Rocket Collector or your current collection system. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: GBS Corp ## Commercial Context - **Starting Price**: USD 300.00 - **Pricing model**: Per User - **Pricing Details**: Pricing starts at $300 per user per month (hosting costs not included). Pricing discounts may apply based on higher user accounts. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automated Notices - Automated Scheduling - Business Process Automation - Callback Scheduling - Collection Agencies - Commission Management - Compliance Management - Contact Management - Credit Card Processing - Credit Reporting - Customizable Reports - Customizable Templates - Data Import/Export - Electronic Payments ## Integrations (5 total) - Fern Software - Lease Complete - Portfolio Plus - Sharetec - Twilio ## Support Options - Email/Help Desk - Phone Support ## Category - [Debt Collection Software](https://www.getapp.com.au/directory/244/debt-collection/software) ## Alternatives 1. [Gaviti](https://www.getapp.com.au/software/111239/gaviti) — 4.5/5 (91 reviews) 2. [Collect\!](https://www.getapp.com.au/software/150967/collect-debt-collection) — 4.7/5 (70 reviews) 3. [DebtView](https://www.getapp.com.au/software/2058198/debtview) — 4.4/5 (21 reviews) 4. [Moonflow](https://www.getapp.com.au/software/2069084/moonflow) — 4.8/5 (26 reviews) 5. [Treli](https://www.getapp.com.au/software/2070359/treli) — 5.0/5 (6 reviews) ## Reviews ### "Rocket Collector Review" — 5.0/5 > **Teri** | *11 October 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Ease of seeing members that NEED to be worked TODAY. Makes it easy to prioritize work load. > > **Cons**: it is not live data, would be great for all tellers to see live notes. It would also be helpful to know if a payment was already made "today", since the information is a day behind. > > It makes it easy for others to see what is going on. ----- ### "Amazing software and customer service that is second to none" — 5.0/5 > **Emma** | *29 July 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The software is really user friendly and easy to navigate around. It totally revolutionised the way we work and has streamlined our Credit Control process making our workload much easier to manage. I love that I can see at a glance exactly how much work I have in each of the various stages of Credit Control. The set up was really simple mainly because our contacts at Rocket Collector are so knowledgeable and they liaised directly with the company who supply our Banking Platform, to get the interface in place and ensure that any issues were ironed out in the background, before we went live. > > **Cons**: The diary system is the only aspect that does not work how we would like it to. Rocket Collector welcome feedback and any opportunity to improve systems, so this has already been discussed at length and they are currently working on a way to improve this. > > From the very beginning we were blown away by the level of Customer Service received and this has continued over the years. We still have the same contacts that we had at the start, and nothing is too much trouble. The staff are knowledgeable, patient, friendly, and very innovative in their approach to problem solving. They are a forward thinking company that welcome feedback good and bad. When we signed up with Rocket Collector our Credit Control had been neglected for years due to staffing issues and we were totally overwhelmed and had no reliable reporting system. We now have a streamlined process and an amazing work flow tool that allows us to keep on top of our debt, and be confident that no debtors or shortfall payers are slipping through the net. Looking back now, I don't know how we coped without it. ----- ### "Maria Costello for St. Jarlath's Credit Union" — 3.0/5 > **Maria** | *5 August 2021* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: All files are segregated in workflows. Can export reports to excel. Can see all information clearly under various tabs > > **Cons**: Integration was simple \& easy to use It meets the requirements for what we needed The system designed meets our needs > > N/A ----- ### "Rocket Collector makes our lives easier\!" — 5.0/5 > **Cindy** | *10 October 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: I love everything about this software. Rocket Collector automates the workflow of our Solutions team and allows them to stay on top of the collection cycle for each member, while providing personalized service to each member. The service from the RC staff is second to none. The instant an issue is identified, they get to work to find an immediate solution. I have never worked with a more responsive vendor than RC. I cannot rave about this aspect enough. > > **Cons**: I have yet to identify anything I don't like about this software, or anything I think could be improved. > > Our collection efforts are vastly improved now that we are using Rocket Collector. Our team is able to stay on top of the collection cycle for every member and make regular contact through the schedule we created in RC. Our delinquency and charge off ratios are reduced and our efficiency is much improved. ----- ### "Rocket Collector- Delivering an Effective Arrears management system" — 5.0/5 > **Gordon** | *10 August 2021* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: At the time I was looking for a solution to manage our loan portfolio which was in arrears. We had examined solutions on offer from our existing IT partners but were not satisfied with their system mainly due to its fixed nature and inability to adapt to our demands. The "Rocket Collector" (XRS in our world) immediately showcased its adaptability \& Flexibility to mirror our Credit Control procedures. The software once implemented with our rules and procedures provided a diary managed workflow for our Credit Control officers. This created a very efficient process in identifying problem accounts and enabled timely communication. > > **Cons**: The software is only as good as the officers using it. If the Credit Control team do not buy into its capability its becomes a headache. The officers in LKCU immediately identified the system as a gateway to improving their overall performance. > > The system is proving to be a major factor in minimizing arrears and bad debt writ offs on our loan portfolio. In addition provisions for bad and doubtful debts are reduced on our financial statements. The history of credit control activity and the communication flow also assists our credit underwriters in assessing future loan applications. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2051180/rocket-collector?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2051180/rocket-collector) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data