---
description: Learn more about CenturionCARES. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CenturionCARES Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/289/ivr/software) > [CenturionCARES](/software/2051150/centurioncares)

# CenturionCARES

Canonical: https://www.getapp.com.au/software/2051150/centurioncares

> For nearly four decades CARES ACD, IVR and PBX software solutions have helped organizations elevate their operational efficiency and deliver superior self-help and live agent experiences to their customers. At CenturionCARES, we understand call center people because we are call center people.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CenturionCARES

CARES software provides benefits organization-wide resulting in heightened customer experiences and increased bottom-line growth. 
•	Reduced time and costs for delivery of new or enhanced services. CARES technicians take the lead from Pre-sales through deployment and training, reducing the burden on your internal I.T. resources.
•	Greater operating efficiency through streamlined processes. Redundant query response is automated, giving agents more time to service high value callers. 
•	Increased staff productivity and accountability, less agent attrition.
•	Real time and historical data sharing for more personalized service offerings, converting more service calls to sales.
•	Detailed reporting to support well-informed business decisions organization wide. Improve your training, staffing and quality assurance efforts, keep tabs on customer journey and trends.
•	Enriched customer/member service experiences with each interaction. Less time in queue, highly informed agents mean less transfers and more first call resolutions.
•	Automated outbound calling functions proactively reduce account delinquencies and maintain consistent revenue streams.

## About the vendor

- **Company**: CenturionCARES
- **Location**: Oldsmar, US
- **Founded**: 1981

## Commercial Context

- **Starting Price**: USD 500.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact CenturionCARES directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.getapp.com.au/directory/289/ivr/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Five9](https://www.getapp.com.au/software/91276/five9) — 4.2/5 (481 reviews)
3. [Genesys Cloud CX](https://www.getapp.com.au/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [CXone Mpower](https://www.getapp.com.au/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews)
5. [Bitrix24](https://www.getapp.com.au/software/90602/bitrix24) — 4.2/5 (984 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2051150/centurioncares)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/centurioncares/> |
| en-AE | <https://www.getapp.ae/software/2051150/centurioncares> |
| en-AU | <https://www.getapp.com.au/software/2051150/centurioncares> |
| en-CA | <https://www.getapp.ca/software/2051150/centurioncares> |
| en-GB | <https://www.getapp.co.uk/software/2051150/centurioncares> |
| en-IE | <https://www.getapp.ie/software/2051150/centurioncares> |
| en-NZ | <https://www.getapp.co.nz/software/2051150/centurioncares> |
| en-SG | <https://www.getapp.sg/software/2051150/centurioncares> |
| en-ZA | <https://www.getapp.za.com/software/2051150/centurioncares> |

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