About AIM

AIM is a cloud-based point of sale (POS) software, designed to assist retailers with inventory control, purchasing, employee management, customer loyalty programs, and sales reporting.

The application enables employees to suspend or recall sales, process tickets, apply discounts, and access inventory details across various locations for pricing and availability. Supervisors can view the entire history of an inventory item about its sales, transfer, rental or repair and track stock items on a floor plan. It lets administrators establish minimum selling price by the model of SKU number, set up pricing level based on workstation or customer, and define minimum or maximum item quantity using the automatic inventory optimization procedures.

AIM offers a host of other features such as barcode label printing, event booking, gift card management, reporting, payment processing, and more. Managers can use the report wizard to monitor staff performance, control inventory, and print and export reports in a variety of formats.

Pricing starting from:

USD 995.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

USD 995.00/one-time

  • Free Version
  • Free Trial
  • Subscription

Images

AIM Software - AIM display inventory
AIM Software - AIM new service ticket
AIM Software - AIM point of sale
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AIM Software - AIM display inventory AIM Software - AIM new service ticket AIM Software - AIM point of sale

Features

Total features of AIM: 40

  • Accounting
  • Accounting Integration
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Customer Accounts
  • Customer Database
  • Customizable Reports
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Retail
  • Gift Card Management
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Multi-Location
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Purchase Order Management
  • Receipt Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Scheduling
  • Stock Management
  • Tee Sheet Management
  • Touch Screen
  • Transaction History
  • eCommerce Management

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WooPOS

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Reviews

Overall rating

4.0 /5
(164)
Value for Money
3.7/5
Features
4.1/5
Ease of Use
3.5/5
Customer Support
4.1/5

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Showing 5 reviews of 164
Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Its really easy to make reports which is good for this type of software

Reviewed on 13/03/2018

Pros

I really like how you can easily generate reports, that's important for my business and I believe this software can do the best job of it.

Cons

I don't like that's a little clunky to use, but that should go without saying because this is super complex software we're dealing with here.

Holly V. Holly V.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pleased!

Reviewed on 17/11/2020

Overall we are very happy with AIM for our business. The tech support is awesome! They are always...

Overall we are very happy with AIM for our business. The tech support is awesome! They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Pros

We have been using the contract module side of AIM for our instrument rental contracts to keep track of monthly payments since the beginning of our business in 2004. We pulled away for a brief stint to try another company and it was a disaster. The instrument rental contracts are the bread and butter of our business. If it fails, we fail. If the customer doesn't feel like they can trust us with their personal info because the system fails, we fail. It's a reflection on us. We came back to AIM in 2019 and went all in with the full point of sale system and we've never looked back. We highly recommend AIM.

Cons

We do wish that there weren't so many steps to follow. Seems like there is a huge learning curve to this program. Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step.
And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.
Also. I really wish that an email went out immediately to my rental contract customers on autopay when their card is declined. The ability is there, as they receive an email immediately when the payment goes through, but not when it declines. This would help our collection dept out tremendously if this option was implemented.

Miles S. Miles S.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Legacy database that our company is slowly replacing with more modern systems

Reviewed on 08/08/2017

Years of data can be searched through. We currently use it for recurring billing via credit cards...

Years of data can be searched through. We currently use it for recurring billing via credit cards for monthly rental and lesson tuition payments. Those recurring charges must be manually triggered every day though.

Pros

Does not have glitches or communication errors. Data that has been input stays there forever. Interface has never changed, ever. So if you are familiar with it, there is a comfort factor.

Cons

The user interface has very few, if any, task stream allowances or cross linking between data entry areas.
The typical interaction with Aimsi requires starting from the home screen and navigating the "Module" you need, selecting the "Find," searching for the correct customer account, pulling up the relative info about them.
Then...
Restarting from the home screen, module you need to add or edit part of the changes that are needed, "find," find that account again..
Then...
Restarting from the home screen, module you need to add or edit the other part of the changes that are needed, "find," find that account again...

While there are hot keys to speed up this process it is still a very primitive workflow. Newer systems have you choose the customer account first, then proceed to enter new data, while Aimsi requires finding the module, and then the account, over and over again.

Networking your store for Aismsi to work off of one of your local PCs requires above average networking skills. Backups and hardware upgrades are your problem and responsibility. You will need someone on call unless you happen to have above average IT skills.

Betsy G. Betsy G.
Overall rating
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AIM software makes my job easier!

Reviewed on 06/10/2021

My interactions have almost exclusively been with the tech support team. I am a musician and I...

My interactions have almost exclusively been with the tech support team. I am a musician and I don't think like an accountant; they are always helpful and efficient. The support is peerless - I don't think we have ever stumped them!

Pros

We have been using AIM for more than 10 years. It allows us to manage daily sales, keep current track of our inventory, and to update, receive, and transfer inventory as needed. The A/P invoice feature makes accounting a much easier process. The software is reliable, and the reports it can generate are tremendously helpful.

Cons

We are a musical instrument store that is run by musicians, and it took us all a bit of time to learn to "think like the software" in more complicated processes. The availability of tech support being there to bail us out made that transition easier.

Georg L. Georg L.
Overall rating
  • Industry: Sporting Goods
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AIMsi Does it All (almost)

Reviewed on 19/01/2017

Been using the software for two years now, and it seems to provide a solution for everything. I...

Been using the software for two years now, and it seems to provide a solution for everything. I wish there was a bit better integration across the different modules, such as allowing station rentals, short-term rentals, long-term rentals, and contract payments to all be made on the same checkout as regular sales orders, instead of needing to process them all at once. The payroll area also needs some improvements, it is good for recording payroll expense, but you will need a separate application to actually do the real payroll tracking/deductions/taxes. Otherwise it handles everything from rentals, bay/station rentals, it has full accounting, chart of accounts, general ledger, integrates to your purchasing/receiving, has full inventory tracking with multiple locations. Basically you can run your business with a few minor outside resources, from this one package. Even managing employees/time tracking etc...

Pros: Accounting, Rentals, POS Touchscreen support, Integrated Credit Card, Employee Management, Membership Modules, Integrated Gift Cards, Inventory Control, Invoice Management

Cons: The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately - The payroll is not very robust

Pros

Accounting
Rentals
POS Touchscreen support
Integrated Credit Card
Employee Management
Membership Modules
Integrated Gift Cards
Inventory Control
Invoice Management

Cons

The systems don't all share one checkout - each type of transaction (rental, station, contract payment, merchandise sale) must be rung up separately
The payroll is not very robust

Showing 5 reviews of 164 Read all reviews

AIM FAQs

Below are some frequently asked questions for AIM.

AIM offers the following pricing plans:

  • Starting from: USD 995.00/one-time
  • Free Trial: Not Available

AIM has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

AIM supports the following languages:

English

AIM supports the following devices:

We do not have any information about what integrations AIM has

AIM offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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