---
description: Learn more about Energy & Utilities Cloud. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Energy & Utilities Cloud Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Energy Management Software](/directory/915/energy-management/software) > [Energy & Utilities Cloud](/software/2051012/energy--utilities-cloud)

# Energy & Utilities Cloud

Canonical: https://www.getapp.com.au/software/2051012/energy--utilities-cloud

> Energy \&amp; Utilities Cloud by Salesforce helps businesses streamline utility customer service management and engagement operations via a unified platform. It enables employees to communicate with suppliers, capture and store customer data in a centralized repository, and conduct predictive analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Energy & Utilities Cloud

\- Digitize and personalize the customer utility experience&#10;&#10;- Help customers reach energy goals&#10;&#10;- Improve on-site safety and efficiency

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: USD 350.00
- **Pricing Details**: Energy \&amp; Utilities Cloud (Service) - Starting at $350/month (billed annually)&#10;Energy \&amp; Utilities Cloud (Sales) - Starting at $425/month (billed annually)&#10;Energy \&amp; Utilities Cloud (Sales \&amp; Service) - Starting at $450/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- API
- Activity Dashboard
- Alerts/Escalation
- Asset Lifecycle Management
- Automatic Backup
- Billing & Invoicing
- Billing Rate Management
- Commenting/Notes
- Communication Management
- Contact Database
- Contract/License Management
- Cost Analysis
- Cost Tracking
- Customer Management
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Data Visualization

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Energy Management Software](https://www.getapp.com.au/directory/915/energy-management/software)

## Related Categories

- [Energy Management Software](https://www.getapp.com.au/directory/915/energy-management/software)
- [Utility Billing Software](https://www.getapp.com.au/directory/1015/utility-billing/software)
- [Oil and Gas Software](https://www.getapp.com.au/directory/660/oil-gas/software)
- [Utility Management Systems](https://www.getapp.com.au/directory/1253/utility-management-systems/software)

## Alternatives

1. [AMCS Utility Billing](https://www.getapp.com.au/software/106347/waterworks1) — 4.8/5 (80 reviews)
2. [Zego](https://www.getapp.com.au/software/2047565/zego) — 4.5/5 (81 reviews)
3. [Rural Billing](https://www.getapp.com.au/software/2049062/rural-billing) — 4.9/5 (58 reviews)
4. [El Dorado Utility Billing](https://www.getapp.com.au/software/121123/el-dorado-utility-billing) — 4.3/5 (78 reviews)
5. [SilverBlaze Customer Portal](https://www.getapp.com.au/software/2057908/silverblaze-customer-portal) — 4.7/5 (15 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2051012/energy--utilities-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/real-estate-property-software/a/energy--utilities-cloud/> |
| en-AE | <https://www.getapp.ae/software/2051012/energy--utilities-cloud> |
| en-AU | <https://www.getapp.com.au/software/2051012/energy--utilities-cloud> |
| en-CA | <https://www.getapp.ca/software/2051012/energy--utilities-cloud> |
| en-GB | <https://www.getapp.co.uk/software/2051012/energy--utilities-cloud> |
| en-IE | <https://www.getapp.ie/software/2051012/energy--utilities-cloud> |
| en-NZ | <https://www.getapp.co.nz/software/2051012/energy--utilities-cloud> |
| en-SG | <https://www.getapp.sg/software/2051012/energy--utilities-cloud> |
| en-ZA | <https://www.getapp.za.com/software/2051012/energy--utilities-cloud> |

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