---
description: Learn more about MyOperator. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: MyOperator Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [MyOperator](/software/2050887/myoperator)

# MyOperator

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> MyOperator, a Business AI Operator,  is India’s leading Call + WhatsApp communication platform, trusted by over 10,000 businesses, including Amazon, Lenskart, NCERT, Apollo, and Myntra.
> 
> Verdict: Rated **4.2/5** by 68 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 68 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MyOperator
- **Founded**: 2010

## Commercial Context

- **Starting Price**: INR 15,000.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: MyOperator is also available at ₹200/mo with additional features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Auto-Dialer
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tracking
- Caller ID
- Campaign Analytics
- Campaign Management
- Chat/Messaging
- Chatbot
- Contact Management
- Dashboard
- IVR
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software)
- [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software)
- [Mobility Software](https://www.getapp.com.au/directory/290/mobile/software)
- [Call Tracking Software](https://www.getapp.com.au/directory/749/call-tracking/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Alternatives

1. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (860 reviews)
2. [VoIP.ms](https://www.getapp.com.au/software/2035391/voip-ms) — 4.8/5 (697 reviews)
3. [Genesys Cloud CX](https://www.getapp.com.au/software/104597/genesys-cloud) — 4.3/5 (262 reviews)
4. [XCALLY](https://www.getapp.com.au/software/112271/xcally) — 4.8/5 (130 reviews)
5. [uContact](https://www.getapp.com.au/software/105903/ucontact) — 4.5/5 (81 reviews)

## Reviews

### "My view" — 5.0/5

> **Verified Reviewer** | *25 November 2018* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Cost effective 
Easy to use
Never missed prospective enquiries
Less reliablity of our own employees whom we can't expect to stay with us for a long run
> 
> **Cons**: Proper intimation should be given to the customers while configuring and adding users and service depends on the package.
> 
> Handling enquiries and can't missing the enquiries

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### "Rave Review on MyOperator" — 5.0/5

> **Sunitha** | *22 February 2023* | Religious Institutions | Recommendation rating: 10.0/10
> 
> **Pros**: The call distribution between all the agents is very organised and easy to use. The call log helps to monitor the calls.
> 
> **Cons**: We have not tried the integration, would like to explore it. Otherwise, nothing that we did not like.
> 
> The call volume from various callers is being managed efficiently. The reports help in understanding what we need to improve on.

-----

### "Worst services -faulty product, staff are rude and they dont uphold their commitments" — 1.0/5

> **JAY** | *21 June 2019* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: we couldn't find anything, the product repeatedly failed to meet expectations
> 
> **Cons**: The product failed to meet the expectations.  The looping services had a lag when connecting from the operator through MYOP.  the quality of sound got very low and at times it gets very bad. repeated efforts to reach them to explain , finally ended up in them writing that their services are dependent on their operators and they cant do anything.  I cant put my customers at stake, hence asked for a refund, which they denied.
> 
> I would not recommend this product to anyone.  First they don't have the capability to offer this service.  first they agreed on a pricing  with local content.  then they did offer any service even after the plan was activated.  after repeated inquires, they said they can't offer the local IVR, as the person whom they work with is on leave.  I paid from my pocket and recorded the services and shared with them and they weren't ready to share the cost.  From a 12 month contract i reduced contract to 6 months as I was sure this not the company whom I can trust.  then after activation the quality of services started going down and there was hardly any customer support.  I filed my request for refund and they declined.  Now I planning to take them to court.

-----

### "Value for money" — 5.0/5

> **Srinivasan** | *22 February 2023* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The features and flexibility, looking for an long term relationship
> 
> **Cons**: It would be great if we can edit the number without deleting the user
> 
> We are using this software more than 2 years, we would like to continue the same.

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### "Yes it is MyOperator....\!\!\!" — 5.0/5

> **Goutam** | *22 February 2023* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: Call flow setup is so easy - any one can customise it in minutes...\!\!\!
> 
> **Cons**: Nothing as off now. I am happy with it........
> 
> Five Star....\!\!\!

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2050887/myoperator)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/myoperator/> |
| en-AE | <https://www.getapp.ae/software/2050887/myoperator> |
| en-AU | <https://www.getapp.com.au/software/2050887/myoperator> |
| en-CA | <https://www.getapp.ca/software/2050887/myoperator> |
| en-GB | <https://www.getapp.co.uk/software/2050887/myoperator> |
| en-IE | <https://www.getapp.ie/software/2050887/myoperator> |
| en-NZ | <https://www.getapp.co.nz/software/2050887/myoperator> |
| en-SG | <https://www.getapp.sg/software/2050887/myoperator> |
| en-ZA | <https://www.getapp.za.com/software/2050887/myoperator> |

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