--- description: Learn more about SuperOps. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SuperOps Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [SuperOps](/software/2050597/superops-ai) # SuperOps Canonical: https://www.getapp.com.au/software/2050597/superops-ai Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2050597/superops-ai?page=2) > SuperOps is an AI-powered, unified PSA-RMM platform designed to streamline operations for modern MSPs and IT Teams. By PSA and RMM functionalities, SuperOps enables MSPs to manage client assets, projects, and documentation from a single, intuitive interface.​ > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOps ## Commercial Context - **Starting Price**: USD 79.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rise(PSA only) - $39/tech/month, billed monthly $29/tech/month, billed annually Grow(PSA only) - $59/tech/month, billed monthly $49/tech/month, billed annually Connect(RMM only) - $69/tech/month, billed monthly(150 endpoints/tech) $59/tech/month, billed annually(150 endpoints/tech) Ultra(PSA + RMM) - $119/tech/month, billed monthly(150 endpoints/tech) $99/tech/month, billed annually(150 endpoints/tech) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana and 174 more ## Features - Alerts/Notifications - Asset Tracking - Automatic Patch Deployment - Billing & Invoicing - CRM - Contract/License Management - Customizable Reports - Dashboard - Data Import/Export - Device Management - Documentation Management - Event Logs - For the IT sector - Help Desk Management - IT Asset Management - IT Reporting - Incident Management - Issue Management - Monitoring - Network Monitoring ## Integrations (4 total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.getapp.com.au/directory/645/managed-service-providers-msp/software) ## Related Categories - [MSP Software](https://www.getapp.com.au/directory/645/managed-service-providers-msp/software) - [Patch Management Software](https://www.getapp.com.au/directory/1125/patch-management/software) - [IT Management Software](https://www.getapp.com.au/directory/771/it-management/software) - [Professional Services Automation Software](https://www.getapp.com.au/directory/331/professional-services-automation/software) - [RMM Software](https://www.getapp.com.au/directory/1767/remote-monitoring-and-management/software) ## Alternatives 1. [N-central](https://www.getapp.com.au/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 2. [Cove Data Protection](https://www.getapp.com.au/software/108695/solarwinds-msp-backup-recovery) — 4.6/5 (375 reviews) 3. [N-sight RMM](https://www.getapp.com.au/software/109249/solarwinds-msp-rmm) — 4.3/5 (201 reviews) 4. [NinjaOne](https://www.getapp.com.au/software/108129/ninjarmm) — 4.7/5 (294 reviews) 5. [IT Glue](https://www.getapp.com.au/software/113707/itglue) — 4.6/5 (340 reviews) ## Reviews ### "Efficient, Streamlined MSP Solution with Room for Growth" — 4.0/5 > **Sanjog** | *6 May 2025* | Computer Networking | Recommendation rating: 7.0/10 > > **Pros**: It doesn’t feel cluttered or overly complex, which makes it really easy to jump in and start managing tickets or projects without a steep learning curve. > > **Cons**: Some integrations with third-party tools are still limited compared to more established competitors > > The combination of PSA and RMM tools in one place really streamlines daily operations. The support team is responsive, and they’re actively rolling out updates based on user feedback. It feels like a platform that’s growing in the right direction. ----- ### "Very pleased with SuperOps\!" — 4.0/5 > **Matt** | *30 June 2025* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Extremely streamlined and fast in both day-to-day usage, and when getting oriented/set up. Works very well with Macs compared to many competitors in the space. > > **Cons**: • Mac agent remains Intel-only as of mid-2025. • When working on a system sometimes the sub-tab selections aren't remembered when flipping to another tab within the SuperOps interface itself (for example, if you're looking at a specific workstation's "Apps" section and then move over to a "Terminal" tab within the SuperOps UI, flipping back to the tab for the workstation will often return to the Summary section, rather than remaining on Apps.) > > Very positive experience so far —The price is right, the basic functionality is solid, and they keep adding more features. Excited to see how the product and platform develops\! ----- ### "Product in-progress" — 3.0/5 > **Filippos** | *1 July 2025* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: GUI for managing processes, library of pre-written scripts like uninstallers and lots more. You could customize your own ones too. > > **Cons**: Search function for assets. Every column should be searchable to pinpoint exactly what you're looking for. The filter is wonky. > > Been using SuperOps—decent tool, but definitely needs patience and a few workarounds. Overall 5/10 but I reckon this product will grow on me. ----- ### "SuperOps is great." — 5.0/5 > **Eric** | *6 May 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The ability to work from anywhere. Laptop, Desktop, Phone, tablet. The ease of use of the product. And the price.. > > **Cons**: Not being able to create a new customer from the mobile app, which is where I do alot of my work from in the field. > > The onboarding from NABLE was pretty painless. Once I had it installed and configured it has been running by itself. I can create tickets out in the field, access clients computers remotely from my phone. So I can pretty much work anywhere. ----- ### "IT Business Team" — 5.0/5 > **Prash** | *27 June 2025* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: I really liked how SuperOps brings together multiple functions — ticketing, asset management, patching, and automation — into one unified platform. It reduces the need for multiple tools and makes it easier to manage everything from a central location. > > **Cons**: While SuperOps has a strong foundation, some advanced features — particularly around reporting and customisation — felt a bit limited compared to more mature platforms. A few integrations we rely on weren’t available out of the box. > > Overall, my experience with SuperOps has been very positive. The platform is intuitive, well-designed, and clearly built for IT teams in mind. It simplifies day-to-day operations by bringing together service desk, asset management, patching, and automation in one place. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2050597/superops-ai?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2050597/superops-ai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data