OpenGov Permitting & Licensing

OpenGov Permitting & Licensing

3.9 (76)
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About OpenGov Permitting & Licensing

OpenGov Permitting & Licensing offers a flexible and delightful permitting and licensing solution for government. Our software modernizes community development permits, business licenses, and other complex approval processes through highly configurable, digital workflows complete with conditional forms, online payments, and GIS integration. Featuring a user-friendly portal for the public that is seamlessly integrated with backend data collection and approval rules, OpenGov Permitting & Licensing delivers an all-in-one cloud solution to streamline processes and improve customer satisfaction.

With OpenGov, governments can launch digital services in as short as six months and process applications up to 5X faster than outdated systems. Additionally, staff can be redirected toward higher-priority projects while government administrators drive economic development in their communities.


Key benefits of OpenGov Permitting & Licensing

- Safe and Resilient Modern Cloud Technology
- Easy for Anyone to Use
- Simple and Scalable with Drag-and-Drop Configurations
- Unlimited Users for Transparency and Convenience
- Ongoing Partnership and Innovation


Images

OpenGov Permitting & Licensing Software - Building Permit
OpenGov Permitting & Licensing Software - Code Enforcement
OpenGov Permitting & Licensing Software - Inspections
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OpenGov Permitting & Licensing video
OpenGov Permitting & Licensing video
OpenGov Permitting & Licensing Software - Building Permit
OpenGov Permitting & Licensing Software - Code Enforcement
OpenGov Permitting & Licensing Software - Inspections

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OpenGov Permitting & Licensing

3.9 (76)
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$9.00
month

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Ease of Use

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Value for Money

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Reviews

Overall rating

3.9 /5
(76)
Value for Money
3.7/5
Features
3.6/5
Ease of Use
3.8/5
Customer Support
3.7/5

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Showing 5 reviews of 76
Victor
Overall rating
  • Industry: Government Relations
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 04/01/2022

Overall, it has been an easy and efficient product that i would recommend.

Overall, it has been an easy and efficient product that i would recommend.

Pros

OpenGov is easy to use and has great functions for managing, and record keeping. It has made functions more efficient as I am able to quickly reference properties in the city and view all types of permits on file.

Cons

Sometimes there seems to be address units that do not show up in a quick search.

Mukesh
Overall rating
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This program is very easy to work with.

Reviewed on 04/01/2022

Pros

Very easy to use and maintain my work loads. This program has streamlined out permit process and has allowed better interaction with various people across all departments.

Cons

Sometimes it is easy to look at the plans on paper. Sometimes I need to look at the plans on paper. Still this program has help me a great deal.

Nathan
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not the right tool for my job.

Reviewed on 20/12/2019

I have worked with Viewpoint across the last two years. Initially first hand and then along with...

I have worked with Viewpoint across the last two years. Initially first hand and then along with City staff. The obstacles I encountered were also encountered by the City staff who were charged with configuring the program to perform task that I mentioned earlier. A large portion of the work which could have been completed when transitioning from Accela to Viewpoint was not possible as the program did not appear to have import/export capability outside of having Viewpoint staff perform this task at an additional cost.

Pros

It seems to do a decent job for permit tracking.

Cons

It is not structured to manage Code Enforcement cases without significant customization by Viewpoint staff. This program does not seem to work along the lines of a true CRM. That being the case it does not perform simple task such a lineal record perpetuation. This is important to have as an in-house adjustable feature that our City staff can easily customize without substantial outside support. For instance, the making of reports which populate letters and set dates for follow ups in a calendar/email format.

Paul
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Cloud Review

Reviewed on 19/12/2019

As a inspector of Building very helpful tool

As a inspector of Building very helpful tool

Pros

Ease of use for non IT Staff and myself who is not great on computer.

Cons

Could use more web seminar for instruction of use

Jennifer
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to Use

Reviewed on 23/12/2019

I really have enjoyed ViewPoint Cloud. It makes my work a million times easier. No more tracking...

I really have enjoyed ViewPoint Cloud. It makes my work a million times easier. No more tracking in an Access Database!

Pros

I like that I can see all the projects I need to review at once. I also love that applications can be customized.

Cons

I found that the process of creating an application is a little bulky. It would be great if the process we created could be cloned for other types of applications so that we don't need to start from scratch each time.

Showing 5 reviews of 76 Read all reviews

OpenGov Permitting & Licensing FAQs

Below are some frequently asked questions for OpenGov Permitting & Licensing.

OpenGov Permitting & Licensing offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

OpenGov Permitting & Licensing has the following typical customers:

501–1,000, 1,001–5,000

OpenGov Permitting & Licensing supports the following languages:

English

OpenGov Permitting & Licensing supports the following devices:

OpenGov Permitting & Licensing integrates with the following applications:

Bluebeam Revu

OpenGov Permitting & Licensing offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

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