---
description: Learn more about Omind. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Omind Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [HR Software](/directory/256/human-resources/software) > [Omind](/software/2050236/mind-workplace)

# Omind

Canonical: https://www.getapp.com.au/software/2050236/mind-workplace

> Omind offers users an intuitive interface and value-added options for configurable quality assessment and reporting..
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Omind

Improves visibility into contact center quality
Helps teams gain a clearer view of agent performance and interaction quality across a larger volume of calls.

Reduces reliance on manual audits
Supports QA teams by minimizing time spent on repetitive evaluations, allowing focus on higher-value analysis.

Enables more consistent quality evaluations
Assists in applying standardized quality criteria across agents, campaigns, and channels.

Supports faster performance insights
Makes it easier for supervisors and managers to identify trends, gaps, and coaching opportunities.

Simplifies QA workflows
Offers an intuitive interface that helps teams manage audits, scorecards, and reviews more efficiently.

Scales with growing contact center operations
Designed to support higher interaction volumes without proportionally increasing QA effort.

Facilitates data-driven coaching
Helps link quality insights to actionable feedback for agent improvement.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Omind Technologies

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French
- **Available Countries**: Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, China, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Georgia, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 24 more

## Features

- Applicant Tracking
- Employee Database
- Employee Engagement Software
- Employee Management
- Generative AI
- Offboarding
- Onboarding
- Payroll Management
- Performance Management
- Recruitment Management
- Time & Attendance
- Workflow Management

## Integrations (1 total)

- PitchPerfect

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)

## Alternatives

1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4615 reviews)
2. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3108 reviews)
3. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5059 reviews)
4. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1822 reviews)
5. [Buk](https://www.getapp.com.au/software/2048523/buk) — 4.8/5 (354 reviews)

## Reviews

### "User - friendly and great functionality" — 4.0/5

> **Sayantoni** | *12 November 2021* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: User- friendly,  good features, customable, great customer support
> 
> **Cons**: As a user there is no such real cons that I could find in Mind Workplace
> 
> Mind Workplace has all the features of the core Human Resource, which includes Workforce Management and payroll management features as well. It is user friendly and easy to customize according to the need of the organization

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### "User Friendly and Effortless" — 5.0/5

> **Vishal** | *16 December 2021* | Outsourcing/Offshoring | Recommendation rating: 7.0/10
> 
> **Pros**: Profile Securities with Overall parameters and User Friendly
> 
> **Cons**: Need to Improve Security system and increased parameter in 5S activity
> 
> User Friendly

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### "Product Review" — 5.0/5

> **Adrija** | *16 December 2021* | Business Supplies & Equipment | Recommendation rating: 8.0/10
> 
> **Pros**: Feedback sharing and performance tracking
> 
> **Cons**: Recording feature can be improved and can be smooth
> 
> Its been easy to use and faeture rich

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### "One stop solution" — 4.0/5

> **Mohammed** | *16 December 2021* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Visibility to the detailed insights of the audits performed
> 
> **Cons**: Knowledge management and decision tree need to be a part of the audit tool
> 
> Operation metrics, Defect reduction,better customer Experience

## Links

- [View on GetApp](https://www.getapp.com.au/software/2050236/mind-workplace)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/hr-employee-management-software/a/mind-workplace/> |
| en-AE | <https://www.getapp.ae/software/2050236/mind-workplace> |
| en-AU | <https://www.getapp.com.au/software/2050236/mind-workplace> |
| en-CA | <https://www.getapp.ca/software/2050236/mind-workplace> |
| en-GB | <https://www.getapp.co.uk/software/2050236/mind-workplace> |
| en-IE | <https://www.getapp.ie/software/2050236/mind-workplace> |
| en-NZ | <https://www.getapp.co.nz/software/2050236/mind-workplace> |
| en-SG | <https://www.getapp.sg/software/2050236/mind-workplace> |
| en-ZA | <https://www.getapp.za.com/software/2050236/mind-workplace> |

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