---
description: Learn more about MX Merchant. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MX Merchant Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [MX Merchant](/software/2050210/mx-merchant)

# MX Merchant

Canonical: https://www.getapp.com.au/software/2050210/mx-merchant

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> MX Merchant is a cloud-based solution that helps businesses process point of sale transactions and electronic check payments. Key features include signature capture, gift card management, receipt printing, ACH check transactions management, and recurring billing
> 
> Verdict: Rated **3.3/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.3/5** | 8 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: eCom Merchant Solutions
- **Founded**: 1997

## Commercial Context

- **Starting Price**: USD 20.00
- **Pricing model**: Per User
- **Pricing Details**: Starting Price: $20.00/month/user
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Debit/Credit Card Processing
- Electronic Signature
- Online Payments
- Recurring/Subscription Billing
- Reporting/Analytics

## Integrations (1 total)

- SchoolAuction.net

## Support Options

- 24/7 (Live rep)

## Category

- [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software)

## Alternatives

1. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.getapp.com.au/software/91015/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.getapp.com.au/software/112251/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.getapp.com.au/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews)

## Reviews

### "Straightforward, Mid-Level Merchant Service" — 4.0/5

> **Josh** | *24 March 2022* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: MX Merchant was provided to me as a component of my pay process which included primarily Authorize.net.  It integrates very well and error-free with Authorize.net and deposits are reflected in your pending balance almost immediately, which is useful for projections and planning.
> 
> **Cons**: The funding times are a bit on the slow side sometimes, but nothing really slower than what most other providers of this type offer. The setup can be a bit confusing if you aren't used to not being the one to do everything. It is really more of a hands-off approach in my experience, from the user's end, which I found wasn't communicated too well to me. However, after setup, all has run smoothly since then.

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### "Wish we would’ve switched sooner" — 4.0/5

> **Jennelle** | *31 August 2019* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: We use this software to process payments for our business each day. We’ve been saving a lot of money each month through using this processing system. The set up was easy and customer service has been great.
> 
> **Cons**: The receipts that our clients receive do not look as professional and “put together” as other payment processing systems we’ve used. Their website is also not mobile friendly, but perhaps they have an app for administrators that I’m not aware of.
> 
> Overall, we are saving money and we are happy with our experience with this\!

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### "MX Merchant-Priority Payment cheated me out of $886" — 1.0/5

> **Mark** | *25 April 2023* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: MX Merchant-Priority Payment cheated me out of $886
> 
> **Cons**: Their security system was breached. I had nothing to do with it and still can't understand why this is costing me $886 when I did nothing wrong\!\!\!\!   When I log in I have to get a 6 digit code on my phone to get in thru the 2 step verification: how did the criminals get in without this code? I sure didn't give it to them. I have been a customer over a decade and thru a few ownership changes and I can't believe I am being treated this way. My time has been wasted and my money has been taken without a fiar reason and no means to appeal this arbitrary decision of yours to keep $886. It was Priority-MX Merchants security that was broken into.  When \[sensitive content hidden\]  called and said she  would work on getting the money back, I thought it was more of a formality. No one has explained why I should have to pay, where it says in the contract that you can charge me for this. I called once the account was closed and set up a new account. I will be contacting my lawyer about this matter (another waste of time and money) and will post this letter on all available social media platforms. Your decision and the way it was handled was terrible. I have now found a new processor whose fees are lower and hopefully I can save enough there to cover the cost of you screwing me over. You should be ashamed of you the way this was handled not to mention this was just bad business.

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### "Great for credit card processing" — 5.0/5

> **Hunter** | *18 September 2017* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I like how it is easy to take customers credit cards with quick pay. And it tracks the charges we have
> 
> **Cons**: The only con i have is you can not email and print a receipt at the same time.  Everything else is great
> 
> Great for credit cards

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### "Easy to use" — 5.0/5

> **Donetta** | *24 January 2019* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: I know I don't use this product to it full potential.  All I can say is compared to our last merchant account this is much easier to use on both the charging side and the banking side.  They are quick to get money in your account.  Fees are low.  Easy to learn.
> 
> **Cons**: I don't have an complaints at this time.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2050210/mx-merchant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/mx-merchant/> |
| en-AE | <https://www.getapp.ae/software/2050210/mx-merchant> |
| en-AU | <https://www.getapp.com.au/software/2050210/mx-merchant> |
| en-CA | <https://www.getapp.ca/software/2050210/mx-merchant> |
| en-GB | <https://www.getapp.co.uk/software/2050210/mx-merchant> |
| en-IE | <https://www.getapp.ie/software/2050210/mx-merchant> |
| en-NZ | <https://www.getapp.co.nz/software/2050210/mx-merchant> |
| en-SG | <https://www.getapp.sg/software/2050210/mx-merchant> |
| en-ZA | <https://www.getapp.za.com/software/2050210/mx-merchant> |

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