---
description: Learn more about ShiftCare. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ShiftCare Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/717/home-care/software) > [ShiftCare](/software/2050072/shiftcare)

# ShiftCare

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> ShiftCare is an intuitive NDIS management software that simplifies rostering, invoicing, and client care, cutting admin time by up to 90% and boosting provider efficiency.
> 
> Verdict: Rated **4.6/5** by 145 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ShiftCare

ShiftCare serves NDIS disability \& aged care providers and support workers across Australia. We help teams manage client care, streamline operations, and reduce admin, making it easier to deliver quality support while growing your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 145 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShiftCare

## Commercial Context

- **Starting Price**: USD 8.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- API
- Absence Management
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Tracking
- Authorization Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Caregiver Management

## Integrations (11 total)

- ADP GlobalView Payroll
- Employment Hero
- Google Calendar
- HubSpot CRM
- MYOB Business
- PARADIGM
- Paychex Flex
- QuickBooks Online
- QuickBooks Payroll
- Viventium Software
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software)

## Related Categories

- [Home Care Software](https://www.getapp.com.au/directory/717/home-care/software)
- [Home Health Care Software](https://www.getapp.com.au/directory/61/home-health-care/software)
- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)
- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)
- [Scheduling Software](https://www.getapp.com.au/directory/233/scheduling/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5296 reviews)
2. [Google Calendar](https://www.getapp.com.au/software/91461/google-calendar) — 4.8/5 (4187 reviews)
3. [Calendly](https://www.getapp.com.au/software/102609/calendly) — 4.7/5 (4120 reviews)
4. [splose](https://www.getapp.com.au/software/2053687/splose) — 4.6/5 (28 reviews)
5. [StoriiCare](https://www.getapp.com.au/software/138539/storiicare) — 4.8/5 (49 reviews)

## Reviews

### "- A Comprehensive Solution for Aged Care & NDIS Providers" — 5.0/5

> **Pondai** | *18 September 2023* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: One of the standout features of ShiftCare is its user-friendly interface. From the very beginning, the software was intuitive to navigate and easy to set up. This is crucial in our industry, where staff members may not have extensive technical backgrounds. The learning curve is minimal, allowing our team to quickly adapt to the platform
> 
> **Cons**: It can be difficult to navigate unless you ask for help

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### "ShiftCare Support is amazing" — 5.0/5

> **Karen** | *16 October 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time and resolution of issues. ShiftCare is intuitive and work flows organically which supports a consistent staff work practice.
> 
> **Cons**: It would be great to have folder options in the documents section and an alert at the top of the page in red to easily identify high risk information for staff.
> 
> My experiences with ShiftCare have been so positive. I set up ShiftCare for my organisation and was able to access the Support Team immediately for any questions or assistance.

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### "Good for scheduling. Limited with everything else." — 2.0/5

> **Faye** | *15 May 2025* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: Scheduling was easy. The system interface is easy to use and the helpdesk was very accessible with people who are reachable at all times
> 
> **Cons**: Shiftcare had some privacy breaches as there were teams that could access information from other team teams through incident report etc
> 
> Moderate. The payroll could not be broken down into different time periods so integration into Xero was useless.

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### "Great for small business" — 5.0/5

> **James** | *9 October 2024* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: It’s easy to use and great for small businesses
> 
> **Cons**: Nothing, so far it’s been very easy to understand
> 
> Very easy and most importantly affordable

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### "Shiftcare" — 5.0/5

> **Brayden** | *2 October 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, and not only a rostering platform but also works for invoicing.
> 
> **Cons**: Not as friendly to use on a mobile. Only issue.
> 
> Excellent,  never ran into any trouble however know if i do i can ask question and get a response quickly.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2050072/shiftcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/shiftcare/> |
| en-AE | <https://www.getapp.ae/software/2050072/shiftcare> |
| en-AU | <https://www.getapp.com.au/software/2050072/shiftcare> |
| en-CA | <https://www.getapp.ca/software/2050072/shiftcare> |
| en-GB | <https://www.getapp.co.uk/software/2050072/shiftcare> |
| en-IE | <https://www.getapp.ie/software/2050072/shiftcare> |
| en-NZ | <https://www.getapp.co.nz/software/2050072/shiftcare> |
| en-SG | <https://www.getapp.sg/software/2050072/shiftcare> |
| en-ZA | <https://www.getapp.za.com/software/2050072/shiftcare> |
| fr | <https://www.getapp.fr/software/2050072/shiftcare> |
| fr-BE | <https://fr.getapp.be/software/2050072/shiftcare> |
| fr-CA | <https://fr.getapp.ca/software/2050072/shiftcare> |

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