IRIS Cascade

3.4 (5)
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Simplifies HR admin and compliance in a single system.

About IRIS Cascade

IRIS Cascade HR is a powerful solution that HR teams can leverage to manage people and payroll tasks smoothly, providing real time 360-degree view of your whole workforce. It can be configured to reflect your specific organisational and operational needs.

With a huge amount of standard functionality, Cascade allows you to store and monitor employee information, such as personal details, contact details, attendance, and availability, which enables greater visibility.

Your employees can be responsible for making updates and requests such as updating their employee information and review data such as work hours. Employees can also request their holidays, absences, and log their hours wherever and whenever they need to.

With the workflow module, Cascade allows customisation and automation to aid organisations in designing the best workflows to meet their needs. You can streamline your day-to-day operations with ease, freeing up time for staff to focus on more pressing and strategic tasks.

Cascade is a cloud-based HR and payroll solution that manages the entire employee lifecycle, from onboarding to retirement. We offer a range of modules that you can add as and when you need them from recruitment to expenses. For those businesses that have more complex needs, Cascade seamlessly integrates with best-in-class partners to support your business needs.

Whether you need to manage absences, payroll, recruitment, training, talent management, or well-being, Cascade offers a seamless, fully integrated process that ensures compliance, in-depth reporting, and streamlined operations. By centralising and automating your HR and payroll tasks, you can focus on the things that matter most to your business.

Cascade's sophisticated tools will also help you streamline operations, enabling you to meet your business goals more easily.

In summary, Cascade is a cloud-based HR solution designed to help businesses manage their HR and payroll tasks more effectively. Its tools and features allow you to record employee information, from personal details and contact information to attendance and availability, and empower your employees to engage further.

It comes equipped with a workflow module that can be customised and automated to fit the needs of your organisation. Cascade is a sophisticated HR and payroll solution that streamlines day-to-day operations, ensuring compliance, offering in-depth reporting, and freeing up valuable staff time.

Choose IRIS Cascade to work with a partner who can help take your business to the next level.


Key benefits of IRIS Cascade

IRIS Cascade HR is a comprehensive HR and payroll solution that enables organisations to address legislative demands and tackle time-consuming admin.

It provides tools to manage all HR and payroll processes while enabling employees to self-serve their needs through a single, comprehensive system.

While sophisticated, the system is simple to set up and use. You can either set it up yourself or seek assistance from the support team which includes a dedicated account manager, a library of information, and a technical support team.

Activating IRIS Cascade HR delivers a joined-up set of processes for booking holidays, managing absence, tracking training, and viewing payslips - all accessible via a single sign-on to a custom dashboard. The system enables end-to-end employee lifecycle management from onboarding to retirement, providing an overview of roles and responsibilities and indicating pay reviews and promotion opportunities.

The system also enables businesses to send out surveys, using the intelligence provided by staff to inform their next steps.

Through IRIS Cascade HR, your HR team uses one centralised database, ensuring one source of truth. Unparalleled reporting enables better HR strategies, real-time data, and error-proof HR and payroll. Staff can easily request holidays, view payslips, and submit information, enabling HR professionals to focus on building their capabilities around smart, modern software.

IRIS Cascade HR is designed to work with businesses facing a barrage of legislation, administration, and wanting to keep their employees happy.

All sensitive employee information is stored in a single, integrated database on the IRIS Cascade HR Cloud, held exclusively in our UK data centres, guaranteeing GDPR compliance. The system confidently addresses reporting requirements with ease, including those relating to government legislation for equal pay, recruitment, diversity, and employment procedures.

IRIS Cascade HR's integrated modules enable seamless integration, allowing businesses to streamline existing processes and workflows, saving time and money. The system is completely flexible, enabling adaptation and customisation, including creating bespoke queries, self-service tasks, enhanced dashboards, and office reports, as well as adding IRIS Partner software.

In summary, IRIS Cascade HR provides a sophisticated yet simple HR and payroll solution that simplifies processes and HR administration. The software is designed to comply with legislative requirements while providing custom workflows to meet the unique needs of your organisation.

By leveraging IRIS Cascade HR, you can focus on growing your business while providing exceptional HR support to your employees.


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Reviews

Overall rating

3.4 /5
(5)
Value for Money
2.7/5
Features
3.4/5
Ease of Use
3.6/5
Customer Support
2.3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 5
Izaak
Overall rating
  • Industry: Law Practice
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Cascade to HR

Reviewed on 15/05/2019

Pros

+ Requesting Holiday and viewing planner easy
+ Drop down menu to view all pages is easy way of navigating.

Cons

- The click and drag method of booking holiday can be a little annoying and not work properly sometimes.
- overall the look of the system is dated

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Good product but appalling customer service

Reviewed on 19/08/2021

Cascade is a good product. It's self service functionality frees up resources and makes it easy for...

Cascade is a good product. It's self service functionality frees up resources and makes it easy for employees to manage their own holiday requests, expenses, TOIL etc. We have a complicated workforce and the ability to design your own pages is really useful to us and means that we can easily set up, record and report on important HR issues for example recording which employees have had their Covid vaccination so we can plan safer working environments.

Unfortunately the big problem with Cascade is it's appalling customer service. We have had 5 different account managers in as many years all who are impossible to contact and very illusive when you have issues that need resolving.

A number of years ago Cascade asked their customers to suggest improvements to the system via their customer portal. At the time this was a great forward thinking thing to do. Unfortunately only a very, very, small percentage of these have been addressed whereas most others haven't. Therefore there are clear identified problems with the system that Cascade haven't addressed. For example if an employee changes line manager any outstanding requests do not move over to the new line manager and therefore go into limbo and cannot be approved. Similarly, if an employee reduces their working hours or changes their working days during the year, any holiday already booked is not adjusted accordingly. This actually created extra work to rectify and simple things that an HR system should do.

Pros

Easy to create bespoke pages
User friendly

Cons

Dreadful customer service. Trying to get hold of anyone is impossible.
Clunky and confusing back office administration
New UI doesn't look good (very grey and boring)
Do not listen to their customers (improvement suggestions from multiple customers ignored for over 3 years)
Key functionality not supported which creates more workload
Expensive

Ana
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Since IRIS acquired Cascade, we have not been able to speak with our account manager for...

Reviewed on 15/06/2021

Pros

First year of cascade, our customer service was effective and very good.

Cons

First year of cascade, our customer service was effective and very good. Since IRIS acquired Cascade, its absolutely impossible to get hold of anyone via email.

Due to this lack of customer service, we were offered a discount at the time of renewal. In addition, we also requested a 50 licence reduction as these were not being used.

These two aspects have not been incorporated in our latest invoice. We have the credit control team chasing payment for an invoice that's not updated and is £3,000 more expensive than agreed. I am emailing the HR Renewals, 2 account managers and the Credit Control team since APRIL!! We are now at the end of JUNE! No one replies! I have sent 5 emails stating that this invoice is wrong and that we need a revised one as per the terms agreed. Meanwhile, no one replies and we keep being chased for payment.

We will not be renewing and we do not recommend this product at all. Its clunky, the reporting function is adaptable to a degree and always requires extensive manual input. However, all of these aspects would be considered somewhat part of a system like this. The issue here is really the absolute lack of customer service. Again, MONTHS!! and no reply.

Gavin
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

IRIS Cascade - good but requires some improvements

Reviewed on 26/04/2022

Pros

All of the features that you'd want from a HR management tool are there and for the HR department the access and reporting are all critical features that work well. Payroll reporting works very well and saves a lot of manual time each month.

Cons

The UI could be a lot better, users tend to be confused and overwhelmed by it when first logging onto Cascade. In addition there is no API features to get data in/out which should be critical in a product like this in 2022.

Laurie
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Workhorse, but dated

Reviewed on 08/06/2017

It doesn't break or lag; has ability to support complex use case. Ok for tech-savvy person to get...

It doesn't break or lag; has ability to support complex use case. Ok for tech-savvy person to get the hang of pretty quickly. Not as visually appealing to use as it could be, some technical obstacles requiring help from IT.

Pros

Allows simple to complex use of the platform to develop websites. Multiple users can easily edit sites without conflicts. The user interface is pretty easy to figure out once you work with it a bit, uploading images, and editing.

Cons

It's a bit clunky. Setting up modules for pages is not in plain language--for me it requires IT to set up all the functionality. Jargon used is not intuitive for the average user for those functions.

IRIS Cascade FAQs

Below are some frequently asked questions for IRIS Cascade.

IRIS Cascade offers the following pricing plans:

  • Free Trial: Not Available

Contact IRIS Cascade Ltd for pricing details.

IRIS Cascade has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

IRIS Cascade supports the following languages:

English

IRIS Cascade supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations IRIS Cascade has

IRIS Cascade offers the following support options:

Chat

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