---
description: Learn more about assist365 - AI-powered Virtual Assistant. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: assist365 - AI-powered Virtual Assistant Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [assist365 - AI-powered Virtual Assistant](/software/2049686/assist365)

# assist365 - AI-powered Virtual Assistant

Canonical: https://www.getapp.com.au/software/2049686/assist365

> assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of assist365 - AI-powered Virtual Assistant

1\) Zero-waiting time with instant and relevant resolutions

2) 24X7 availability with high levels of scalability

3) Consistent and Linear UX

4) SaaS-like deployment models with flexible and outcome-based pricing options

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gnani.ai

## Commercial Context

- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Gnani follows a SaaS-based approach with a usage-driven commercial model. We also provide an option for the customer to structure the commercial model based on success/KPIs depending on the use case. 

The solutions on offer are industry agnostic, but some of our focus areas are industries like Banking, Financial Services, Insurance, Automobile, e-commerce, EdTech, Retail. We also work with System Integrators to license our products to their customers.

Drop-in your request at hello@gnani.ai  for a Demo
- **Target Audience**: Self Employed, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Hindi
- **Available Countries**: Australia, India, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Escalation
- Autoresponders
- Business Process Automation
- CRM
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Communication Management
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding
- Deep Learning

## Integrations (4 total)

- Mailchimp
- Salesforce Platform
- Twilio
- Zoho CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)
- [Speech Analytics Software](https://www.getapp.com.au/directory/2043/speech-analytics/software)
- [Virtual Assistant Software](https://www.getapp.com.au/directory/3844/virtual-assistant/software)

## Alternatives

1. [Celoxis](https://www.getapp.com.au/software/9944/celoxis) — 4.4/5 (327 reviews)
2. [Inxide](https://www.getapp.com.au/software/2055586/inxide) — 4.6/5 (10 reviews)
3. [AI-Powered Voice Assistants](https://www.getapp.com.au/software/2054621/ai-powered-voice-assistants) (0 reviews)
4. [novofon.ai](https://www.getapp.com.au/software/2083502/novofon) (0 reviews)
5. [Wing](https://www.getapp.com.au/software/2048582/wing) — 4.8/5 (69 reviews)

## Reviews

### "Easy to use and value for money" — 5.0/5

> **Verified Reviewer** | *15 November 2021* | E-Learning | Recommendation rating: 8.0/10
> 
> **Pros**: The automated lead qualification feature has, saved us time and money
> 
> **Cons**: The UX can be better  and made easy to use
> 
> Saved time on survey and qualification

## Links

- [View on GetApp](https://www.getapp.com.au/software/2049686/assist365)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2049686/assist365> |
| de-AT | <https://www.getapp.at/software/2049686/assist365> |
| en | <https://www.getapp.com/emerging-technology-software/a/assist365/> |
| en-AE | <https://www.getapp.ae/software/2049686/assist365> |
| en-AU | <https://www.getapp.com.au/software/2049686/assist365> |
| en-CA | <https://www.getapp.ca/software/2049686/assist365> |
| en-GB | <https://www.getapp.co.uk/software/2049686/assist365> |
| en-IE | <https://www.getapp.ie/software/2049686/assist365> |
| en-NZ | <https://www.getapp.co.nz/software/2049686/assist365> |
| en-SG | <https://www.getapp.sg/software/2049686/assist365> |
| en-ZA | <https://www.getapp.za.com/software/2049686/assist365> |
| es | <https://www.getapp.es/software/2049686/assist365> |
| es-CL | <https://www.getapp.cl/software/2049686/assist365> |
| es-CO | <https://www.getapp.com.co/software/2049686/assist365> |
| es-MX | <https://www.getapp.com.mx/software/2049686/assist365> |
| fr | <https://www.getapp.fr/software/2049686/assist365> |
| fr-BE | <https://fr.getapp.be/software/2049686/assist365> |
| fr-CA | <https://fr.getapp.ca/software/2049686/assist365> |
| nl | <https://www.getapp.nl/software/2049686/assist365> |
| nl-BE | <https://www.getapp.be/software/2049686/assist365> |
| pt | <https://www.getapp.com.br/software/2049686/assist365> |
| pt-PT | <https://www.getapp.pt/software/2049686/assist365> |

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