--- description: Learn more about BIC Process Mining. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BIC Process Mining Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Business Process Management Software](/directory/273/business-process-management-bpm/software) > [BIC Process Mining](/software/2049280/bic-process-mining) # BIC Process Mining Canonical: https://www.getapp.com.au/software/2049280/bic-process-mining > BIC Process Mining makes the execution of processes transparent by automatically creating process models based on real process data. It enables organizations to understand, analyze and monitor their actual process flows to uncover deviations, identify cost reductions and increase efficiency. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BIC Process Mining With BIC Process Mining you can identify weak points and hidden optimization potentials. Comprehensive analyzes and automation will revolutionize your processes. All benefits at a glance: • Understand your process flows thanks to automatic discovery of process maps and BPMN models based on your process data • Detect the root cause for positive and negative process outcomes by using our multiple variant analysis functionalities • Use performance mining to analyze the frequencies and durations of activities and handovers • Reduce risks and improve compliance with powerful conformance checking • Forecast business processes and different process outcomes using predictive monitoring • Identify automation potentials and automate manual activities with robotic process mining BIC Process Mining significantly improves your company performance through: • Cost reduction • Time savings • Improved resource allocation • Decrease of errors • Enhanced customer experience • Improved operational excellence ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: GBTEC Software AG - **Location**: Bochum, Germany - **Founded**: 2004 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English, German, Spanish - **Available Countries**: Argentina, Australia, Austria, Canada, Chile, Colombia, Denmark, Ecuador, Finland, Germany, Iceland, Mexico, New Zealand, Norway, Paraguay, Peru, Spain, Sweden, Switzerland, United Kingdom and 2 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Trail - Business Process Automation - Business Process Control - Collaboration Tools - Commenting/Notes - Compliance Management - Configurable Workflow - Customisable Forms - Customizable Fields - Customizable Reports - Customizable Templates - Data Import/Export - Data Visualization - Document Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) ## Related Categories - [Business Process Management Software](https://www.getapp.com.au/directory/273/business-process-management-bpm/software) - [RPA Software](https://www.getapp.com.au/directory/1651/robotic-process-automation/software) - [Low Code Development Platform Software](https://www.getapp.com.au/directory/1675/low-code-development-platform/software) ## Alternatives 1. [Microsoft Power Automate](https://www.getapp.com.au/software/112833/microsoft-power-automate) — 4.4/5 (233 reviews) 2. [Aiwozo](https://www.getapp.com.au/software/2062214/aiwozo) — 4.3/5 (93 reviews) 3. [UiPath](https://www.getapp.com.au/software/121647/uipath-robotic-process-automation) — 4.6/5 (721 reviews) 4. [Automation Anywhere](https://www.getapp.com.au/software/129111/web-data-extraction) — 4.4/5 (194 reviews) 5. [Text Blaze](https://www.getapp.com.au/software/2063151/forms) — 4.7/5 (56 reviews) ## Reviews ### "BIC Process Mining review from user perspective" — 5.0/5 > **Juan Carlos** | *31 August 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It is very easy to use. You do not need to learn programming since it provides great tools to analyze event Iogs. It provides a large number of filters that facilitate the selection of cases to be analyzed further. It provides a powerful dashboard that may be customized easily. Simulation as well as event log animation are part of the product. New interesting features are included in every release > > **Cons**: An API is not yet available. You need to import event logs via the ETL or the direct import feature of the tool. Similarly, to exploit data further you need to export it in a standard format (CSV, Excel, etc.) > > I'm very satisfied with this product because it is powerful and easy to use; training from vendor is great. It guides you from scratch till you are able to perform process mining analysis on your own ## Links - [View on GetApp](https://www.getapp.com.au/software/2049280/bic-process-mining) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data