---
description: Learn more about BigProfiles. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BigProfiles Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Telemarketing Software](/directory/1069/telemarketing/software) > [BigProfiles](/software/2049050/bigprofiles)

# BigProfiles

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> ELAI is the autonomous Data Science Agent that uses GenAI reasoning to generate predictive AI models from raw data.
> 
> Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BigProfiles

\-Automating data preparation and feature engineering from raw data
-No code and user friendly
-Autonomous training and retraining
-Predicting customer churn, purchase propensity and next-best-action
-Demand forecasting and operational planning
-Fraud detection and risk modeling
-Workforce analytics, retention and performance prediction

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 19 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: BigProfiles

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact Elai for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 207 more

## Features

- API
- Blended Call Center
- CRM
- Campaign Management
- Contact Management
- Inbound Call Center
- Lead Distribution
- Outbound Call Center
- Performance Management
- Queue Management
- Reporting/Analytics

## Integrations (12 total)

- Athena
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Microsoft Excel
- Microsoft SQL Server
- MySQL
- PostgreSQL
- Salesforce Customer360
- Salesforce Platform
- Zendesk Talk
- Zoho CRM Plus

## Support Options

- Email/Help Desk

## Category

- [Telemarketing Software](https://www.getapp.com.au/directory/1069/telemarketing/software)

## Related Categories

- [Telemarketing Software](https://www.getapp.com.au/directory/1069/telemarketing/software)
- [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software)

## Alternatives

1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4841 reviews)
2. [Fathom](https://www.getapp.com.au/software/2071295/fathom-1) — 5.0/5 (809 reviews)
3. [Atera](https://www.getapp.com.au/software/102017/atera) — 4.5/5 (449 reviews)
4. [VideoExpress](https://www.getapp.com.au/software/2079121/videoexpress) — 4.7/5 (7170 reviews)
5. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13606 reviews)

## Reviews

### "Avis positif" — 4.0/5

> **Thierry** | *9 September 2024* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: L'équipe de BigProfiles est très réactive, pour la mise en œuvre des différents modèles prédictifs et des différents tests que nous avons réalisés sur 2023 et 2024.
Alexia et Cap-well sont très disponibles et toujours à l'écoute de l'équipe MetLife.
> 
> **Cons**: Difficulté d'appliquer des scores sur des fichiers partenaires déja scorés.
> 
> Le score BigProfiles confirme les scores déjà mis en place par nos partenaires FLOA, Oney. 
L'ANP additionnel généré par la solution BigProfiles ne compense pas le coût de la solution. 
Cependant, MetLife est persuadé que l'apport de BigProfiles sera plus significatif sur les fichiers qui ne sont pas ou peu scorés.

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### "J'approuve BigProfiles" — 5.0/5

> **Bettina** | *27 August 2024* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: BigProfiles établie un bon scoring et de bonnes probabilités
> 
> **Cons**: Pas de hausse significative sur nos ventes

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### "Recommandation BigProfiles" — 5.0/5

> **Karim** | *1 August 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: Capacité à faire sortir des cibles plus appétentes dans le cadre d'activités d'appels sortants sur fichiers froids 
Prise en main simple de l'outil
> 
> **Cons**: La MAJ des données afin d'alimenter le modèle peut prendre du temps mais est nécessaire pour augmenter la performance.
> 
> Professionnel de la relation client dans le cadre d'activités d'appels sortants, cet outil me permet d'atteindre un meilleur coût d'acquisition et d'augmenter mes taux d'exploitation.

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### "Retour d’expérience" — 5.0/5

> **Virginie** | *1 August 2024* | Marketing & Advertising | Recommendation rating: 3.0/10
> 
> **Pros**: L’outil est simple d’utilisation et intuitif.
> 
> **Cons**: À date,  je ne vois aucun inconvénient.
> 
> Cet outil de prédictions d'achat est extrêmement efficace, optimisant ainsi la gestion des campagnes et des stratégies de vente. L'équipe de support se distingue par son écoute et son accompagnement personnalisé, dès la prise en main de l'outil et tout au long de la collaboration. Leur disponibilité et réactivité assurent une exploitation maximale des fonctionnalités, avec des améliorations continues basées sur nos retours.

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### "Il Data modelling fatto semplice" — 5.0/5

> **Stefano** | *15 July 2024* | Philanthropy | Recommendation rating: 10.0/10
> 
> **Pros**: E' una azienda versatile, in grado di rispondere tutte le esigenze di business da analisi quantitative per il Marketing, al data driven,  alla data science. 
Ottime le capacità di ascolto del cliente, soluzioni custom, interazione costante cliente fornitore, professionalità, risoluzione dei problemi, assistenza a 360 gradi
> 
> **Cons**: Ad oggi nessuna cosa da evidenziare in negativo
> 
> Positiva, entusiasmante, avanguardia, stimolante

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2049050/bigprofiles)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/marketing-software/a/bigprofiles/> |
| en-AE | <https://www.getapp.ae/software/2049050/bigprofiles> |
| en-AU | <https://www.getapp.com.au/software/2049050/bigprofiles> |
| en-CA | <https://www.getapp.ca/software/2049050/bigprofiles> |
| en-GB | <https://www.getapp.co.uk/software/2049050/bigprofiles> |
| en-IE | <https://www.getapp.ie/software/2049050/bigprofiles> |
| en-NZ | <https://www.getapp.co.nz/software/2049050/bigprofiles> |
| en-SG | <https://www.getapp.sg/software/2049050/bigprofiles> |
| en-ZA | <https://www.getapp.za.com/software/2049050/bigprofiles> |
| es | <https://www.getapp.es/software/2049050/bigprofiles> |
| es-CL | <https://www.getapp.cl/software/2049050/bigprofiles> |
| es-CO | <https://www.getapp.com.co/software/2049050/bigprofiles> |
| es-MX | <https://www.getapp.com.mx/software/2049050/bigprofiles> |
| fr | <https://www.getapp.fr/software/2049050/bigprofiles> |
| fr-BE | <https://fr.getapp.be/software/2049050/bigprofiles> |
| fr-CA | <https://fr.getapp.ca/software/2049050/bigprofiles> |
| pt | <https://www.getapp.com.br/software/2049050/bigprofiles> |
| pt-PT | <https://www.getapp.pt/software/2049050/bigprofiles> |

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