--- description: Learn more about Sumsub. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Sumsub Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Identity Verification Software](/directory/3854/identity-verification/software) > [Sumsub](/software/2049035/kyc-aml-platform) # Sumsub Canonical: https://www.getapp.com.au/software/2049035/kyc-aml-platform Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2049035/kyc-aml-platform?page=2) > AI-powered trust platform connecting verification, fraud prevention, transaction monitoring, and risk operations for smarter compliance. > > Verdict: Rated **4.7/5** by 70 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Sumsub \- Verify users and businesses globally with AI-powered identity verification, KYB, document checks, biometric verification, and liveness detection. - Prevent fraud before it happens using device intelligence, behavioral analysis, deepfake detection, fraud network detection, and AI-powered risk scoring. - Monitor transactions and customer activity continuously with real-time AML transaction monitoring, sanctions screening, PEP checks, adverse media monitoring, and customizable risk rules. - Automate compliance workflows with AI Copilot, AI-powered decisioning, pre-built Agentic AI skills, no-code workflow builder, and MCP connectivity. - Expand into new markets faster with support for global regulations, localized verification methods, reusable compliance workflows, and rapid onboarding across multiple jurisdictions. - Reduce operational costs by replacing manual reviews with intelligent automation while improving compliance accuracy and customer conversion. - Access one unified compliance platform that combines verification, fraud prevention, monitoring, case management, and risk operations in a single interface. - Scale with confidence using enterprise-grade infrastructure trusted by more than 4,000 organizations across financial services, crypto, mobility, marketplaces, education, trading, and iGaming. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 70 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sumsub - **Founded**: 2015 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Pricing information is provided on request by Sumsub. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: South Africa, United Kingdom, United States ## Features - AML Compliance - API - Access Management - Age Verification - Alerts/Notifications - Audit Management - Authentication - Background Screening - Behavioral Analytics - Biometrics - Case Management - Check Fraud Detection - Compliance Management - Compliance Tracking - Configurable Workflow - Customer Database - Customisable Branding - Dashboard - Data Capture and Transfer - Data Verification ## Integrations (1 total) - Okta ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Identity Verification Software](https://www.getapp.com.au/directory/3854/identity-verification/software) ## Related Categories - [Identity Verification Software](https://www.getapp.com.au/directory/3854/identity-verification/software) - [Identity Management Software](https://www.getapp.com.au/directory/675/identity-access-management/software) - [Facial Recognition](https://www.getapp.com.au/directory/3891/facial-recognition/software) - [Address Verification Software](https://www.getapp.com.au/directory/3817/address-verification/software) - [AML Software](https://www.getapp.com.au/directory/621/anti-money-laundering/software) ## Alternatives 1. [Persona](https://www.getapp.com.au/software/2054765/persona) — 4.9/5 (28 reviews) 2. [Formica AI](https://www.getapp.com.au/software/2048922/formica-fraud) — 4.9/5 (16 reviews) 3. [Flagright](https://www.getapp.com.au/software/2076777/flagright) — 4.9/5 (17 reviews) 4. [Shufti](https://www.getapp.com.au/software/2065119/shufti-pro) — 4.2/5 (45 reviews) 5. [Feedzai](https://www.getapp.com.au/software/2051083/feedzai-ds) — 4.7/5 (11 reviews) ## Reviews ### "review from QA's and customer's support side" — 5.0/5 > **Yevhenii** | *13 January 2022* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: Really impressive automatic background check. Smooth, simple and intuitive process of verification. > > **Cons**: Sometimes it's unclear why exactly I'm unable to proceed with verifications ----- ### "One of the top KYC/AML providers" — 5.0/5 > **Goran** | *6 January 2022* | Legal Services | Recommendation rating: 8.0/10 > > **Pros**: The integration was really flawless. Their documentation is detailed and it's easy to orientate what to do if you want to integrate their service on both the Front-end and Back-end side of your project. I like the customizing options of the identification journey by choosing the types of documents to be used, from which countries etc. One of the most important features parts of the cockpit is the option to localize the service on our own. Really neat\! > > **Cons**: In terms of features, I can't think of anything vital missing. The only thing where I see room for improvement is the customer support and the overall communication in terms of issues or software updates. In general, I am happy with it most of the times it but sometimes it takes time before getting an answer and this might be a problem in certain cases. ----- ### "From a PO" — 4.0/5 > **Bruna** | *13 January 2022* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: The cards validation feature do not give us many issues > > **Cons**: The support team, although responsible, looks very disorganized, they give conflictive information, sometimes they don't even answer the question we asked. > > KYC verification = ok, but UI can be better Cards = Missing the business card verification. We were told this is on the roadmap and we asked about estimation and we were told there is no estimation. I mean, come on. ----- ### "Sumsub makes my life easier" — 5.0/5 > **Cooper** | *13 January 2022* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: All of the information and control that I need, right at my fingertips. > > **Cons**: So many options there can be a learning curve for some features, but that's a very mild drawback. > > I've had a fantastic experience with the Subsub platform over the last couple of years and I've enjoyed watching it grow and evolve ----- ### "Solid product" — 4.0/5 > **Usman** | *20 September 2024* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: it is really good at validating document and has alot of settings to optimize strictness parameters. > > **Cons**: Some steps/screens can not be redesigned or changed, as a result we have very little control over user experience. I highly suggest that SDK apps should have loading screen (loading circle) while the validation is completed, this will allow users to remain in sumsub journey until all steps are completed. web is like that but apps dont. > > overall experience was position. customer service team handled our requests really well and in timely manner. some things were out of their control which is understandable ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2049035/kyc-aml-platform?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2049035/kyc-aml-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data