--- description: Learn more about gominga. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: gominga Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [gominga](/software/2048905/gominga) # gominga Canonical: https://www.getapp.com.au/software/2048905/gominga Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2048905/gominga?page=2) > gominga is a web-based review management solution designed to help businesses gather customer feedback about their shops, products, stores, mobile apps, and more. It lets teams interact directly with end-users to strengthen their brand and improve sales performance. > > Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of gominga Teams can manage all customer reviews, ratings, and questions from major online platforms in a unified tool, saving time and streamlining the workflow. Administrators can gain valuable consumer insights and understand customer sentiment with advanced analytics, helping businesses improve products, services, and overall customer experience. Users can boost brand loyalty and reputation by engaging directly with customers, responding promptly to feedback, and turning insights into actionable improvements. The system enables operators to increase sales and conversion rates by building trust and credibility through professional review management across platforms, such as Amazon, Google, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: gominga eServices - **Location**: Munich, Germany - **Founded**: 2015 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German - **Available Countries**: Austria, Canada, Germany, Switzerland, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Brand Management - Commenting/Notes - Communication Management - Competitive Analysis - Customer Experience Management - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Engagement Tracking - Feedback Management - Media Monitoring - Monitoring - Multi-Language - Multi-Location - Negative Feedback Management ## Integrations (5 total) - Bazaarvoice - Microsoft Power BI - Otto - Trustpilot - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.com.au/directory/575/feedback-and-reviews-management/software) - [Reputation Management Software](https://www.getapp.com.au/directory/873/reputation-management/software) ## Alternatives 1. [Brand24](https://www.getapp.com.au/software/101485/brand24) — 4.7/5 (254 reviews) 2. [GiveMe5.ai](https://www.getapp.com.au/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 3. [Trustpilot](https://www.getapp.com.au/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [Birdeye](https://www.getapp.com.au/software/112535/birdeye) — 4.7/5 (702 reviews) 5. [rater8](https://www.getapp.com.au/software/2057122/rater8) — 5.0/5 (181 reviews) ## Reviews ### "entering new business insights" — 4.0/5 > **Verified Reviewer** | *29 July 2019* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: - Software runs stabile and is reliable - One System that collects most of our Sales Platforms and its upcoming Product Ratings / Product FAQ´s - good visualization of Product Rating development either by single unit or brand > > **Cons**: - Main Dashboard view (more graphics to get a quicker overall overview) - System has minor problems when using different Internet Browsers such as example Google Chrome > > Very fast acting and customer focused Gominga Sales- \& Service Team that is eager to grow and been willed to act flexible where needed. ----- ### "Best in class" — 5.0/5 > **Mathias** | *14 June 2019* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: + One centralized platform in which you are able to handle, monitor and delegate product reviews + Innovative company with a great understanding of Ecommerce markets + Increases revenue due to the fact that interaction with customer reviews is very important during the buying process > > **Cons**: - It's hard to find negative parts about that software solution > > \+ We were able to improve our quality management and product management. Thanks to gominga our customers have a direct voice to our sales, marketing, product management and customer care teams ----- ### "Review from the view of someone who is not actively using it." — 4.0/5 > **Jin-Su** | *21 June 2019* | Consumer Electronics | Recommendation rating: 6.0/10 > > **Pros**: It gives our customer support guys a tool to work with \& helps them save time, identify reoccurring issues and so on. > > **Cons**: Our users do not have possibility to edit review \& question answers ourselves. > > The last meeting has given us some valuable insights on how we can make the most out of the product we bought from you. Especially looking our product descriptions on amazon and then seeing the amount of questions we receive, that was very eye-opening. Thank you for that\! ----- ### "Great choice\!" — 5.0/5 > **Holger** | *4 June 2019* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: - High time savings in handling reviews - Positive impact on sales - Terrific support > > **Cons**: Nothing to complain about. gominga helps us achieve our Goals. > > The consideration phase of our customers has changed dramatically. Our owned media play an ever smaller role during the decision phase of our customers. On the other hand, user generated content, such as reviews, supports the purchase decision more strongly. gominga helps us to become visible with qualified reviews and to counteract bad ones\! ----- ### "Perfect support" — 4.0/5 > **Marco** | *27 September 2019* | Consumer Electronics | Recommendation rating: 9.0/10 > > **Pros**: The ease of use of gominga is great. You simply click through reviews and questions, can switch directly to Amazon sites and even react to customer posts directly. > > **Cons**: Rarely, there are problems because of getting "old" reviews/questions and links need to be edited. But customer support is very good. > > I can recommend this software without any doubt. Very good system to manage customer reviews and questions. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2048905/gominga?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2048905/gominga) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data