--- description: Learn more about Carepatron. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Carepatron Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/67/medical-practice/software) > [Carepatron](/software/2048864/carepatron) # Carepatron Canonical: https://www.getapp.com.au/software/2048864/carepatron Page: 1 / 36\ Next: [Next page](https://www.getapp.com.au/software/2048864/carepatron?page=2) > All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication \& more. > > Verdict: Rated **4.4/5** by 858 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Carepatron All-In-One healthcare workspace ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 858 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Carepatron - **Founded**: 2019 ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Limited-time offer: 50% off for 6 months + additional 20% for yearly subscription - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Billing & Invoicing - Calendar Management - Calendar Sync - Care Plan Management - Case Notes - Charting - Chat/Messaging - Claims Management - Client Management - Client Portal ## Integrations (12 total) - Doxy.me - FreshBooks - Google Calendar - Google Tag Manager 360 - Microsoft Outlook - QuickBooks Online - Sage Accounting - Stripe - Wave - Xero - Zoom Phone - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) ## Related Categories - [Medical Software](https://www.getapp.com.au/directory/67/medical-practice/software) - [Assisted Living Software](https://www.getapp.com.au/directory/891/assisted-living/software) - [Healthcare CRM Software](https://www.getapp.com.au/directory/937/healthcare-crm/software) - [Long Term Care Software](https://www.getapp.com.au/directory/911/long-term-care/software) - [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software) ## Alternatives 1. [EHRYourWay](https://www.getapp.com.au/software/102909/ehr-your-way) — 4.9/5 (528 reviews) 2. [SimplePractice](https://www.getapp.com.au/software/102879/simplepractice) — 4.6/5 (2827 reviews) 3. [TheraNest](https://www.getapp.com.au/software/102857/theranest-mental-health) — 4.4/5 (1033 reviews) 4. [CounSol.com](https://www.getapp.com.au/software/106667/counsol-com) — 4.7/5 (829 reviews) 5. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (505 reviews) ## Reviews ### "Strong stable software" — 4.0/5 > **David** | *25 March 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: I really love the fact it is all online and has both a PC and phone app. Anytime I have needed support the FAQ or the support crew have been very helpful and informative. My clients appreciate the reminders and I like how easy it is for them to fill out the forms and it import into my records. As a one man shop, it is a great value for my needs presently. > > **Cons**: I feel like the app has to be updated pretty frequently. There are some features I wish it was easier to request those items. > > Carepatron is great solid software for my one man shop needs. It allows me to input notes and appointments are very easy to track and the financial side is very intuitive. It is a great product. ----- ### "Great for small or solo private practice\!" — 5.0/5 > **Samantha** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Carepatron is the customer service and value for money. I also appreciate the ease of use with navigating the portal. As a very small solo private practice owner, it has been a great experience and I look forward to Carepatron's updates and new features\! > > **Cons**: It was a bit difficult to navigate sending forms and onboarding patients at first. There are some features I wish we had, such as a tasks list of notes that need to be completed or form automations. Patients and I have also had some issues with the telehealth platform in the past. I do wish the picture-in-picture is a bit more flexible. Thankfully, you can integrate other platforms like Google Meet or Zoom. Lastly, I had difficulty figuring out how to write off (for a discounted session) because any time you write off an amount it still shows it as uninvoiced, which I thought it meant I need to invoice or it's a task to do? > > My overall experience with Carepatron has been positive. I honestly can't complain with the price point and what they have to offer. It's a newer platform and has a lot of potential to grow. I do appreciate the AI use, although I don't use it for recording sessions. It's easy to use the AI feature to ask questions and find solutions when you're feeling stuck. ----- ### "Great Scheduling and Paperwork Platform\!" — 3.0/5 > **Lindsay** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love the price and the customer service. I appreciate the flexibility and being able to identify a need, and then having cp support help make it happen. Customizing is great. I like that it is not overly complicated. > > **Cons**: Glitches in time zones on reminder emails (sometimes). The issues I have most are with the video platform glitching. Multiple times, i have been in the telehealth room and so have my clients and yet we are not connected. I know some of this might be the internet’s fault, but it seems like i have to find alternative meeting method often (a couple times a week) bc carepatron video chat is glitching or not connecting properly. This is the most frustrating bc then I have to waste a lot of time rebooting or trouble shooting and then we just end up moving over to google meet or having a phone call. Not ideal and can feel unprofessional. > > I love carepatron\! I have used simple practice and therapy notes in the past, and carepatron is by far more accessible and staff is really helpful. ----- ### "Excellent platform that keeps improving" — 5.0/5 > **Christa** | *19 March 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I like the simplicity of it and how it has all the features I need to run my practice. I once had three separate platforms I operated from so it is nice to have been able to consolidate down to one. > > **Cons**: There are some things missing that I wish it had such as a way to see if messages are read, the ability to send mass messages individually, whiteboard feature for the virtual room, being able to customize additional workflows. > > Overall, it is a great platform. I appreciate the quick responses to question I have by the team. I also appreciate the continued updates that are provided. ----- ### "Has a lot of potential" — 4.0/5 > **Riyon** | *25 March 2026* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Carepatron is an amazing value for the money. It was easy to use on my end and it sync'd very well with Simple Practice and Google. I originally bought the subscription not realizing it was private pay. The appointments and booking link were very easy to embed. It was easy to transfer patient records. We waited for insurance beta testing was done and some clients agreed to test it out. The AI assisted dictation is simple to use and recording session has gotten better. They got appointment reminders easily. Customer Service is usually by email or scheduled meeting a few days out. I really enjoy the online forum of worksheets. I like the trainings offered > > **Cons**: You do have to buy a separate license account per person using it. So if you have a biller and yourself, you buy 2. It's still less than Simple Practice. My main issue with it was my biller telling me how difficult it was to set up with the insurance companies. She told me that you had to be there when they called to set it up and the times were random. Another con is the AI work flows but partly was me. It was sending some things but you can't click out of them and must do all documents in order. I fixed it and then it still kept sending the wrong files. The measures are not self scoring yet, they said it's on the horizon > > I think it needs more time and I've looked at so many different EHR's. I like the AI assisted note on Upheal.io a lot better. Moving records is a large commitment and there is an onboarding process. I don't want to move, then move, and move again. ----- Page: 1 / 36\ Next: [Next page](https://www.getapp.com.au/software/2048864/carepatron?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2048864/carepatron) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | ----- ## Structured Data