About Gomocha

Gomocha's Field Service Platform stands as a beacon of efficiency in field service management, tailored to meet the needs of tech-savvy businesses across diverse industries, including construction, energy, manufacturing, security services, utilities, and more.

At its core, Gomocha is a powerful mobility platform designed to empower your mobile field workforce, enabling them to execute daily tasks seamlessly through workflow-driven processes. With full configurability, Gomocha adapts effortlessly to your organization's unique requirements, ensuring a perfect fit for companies of all sizes and complexities.

One of Gomocha's standout features lies in its ability to uncover hidden efficiencies within your operations, seamlessly matching skill with demand to ensure that your field technicians consistently deliver exceptional customer service experiences. Imagine a scenario where dispatch directs the right technician to the job site with pinpoint accuracy while real-time tracking informs you of their precise whereabouts. Gomocha ensures that customers are always in the loop, providing timely updates on estimated arrival times—a game-changer for enhancing satisfaction and loyalty.

Flexibility is another hallmark of Gomocha's platform. Users have the power to customize forms, workflows, and processes on the fly, effortlessly adapting to evolving business needs. Whether you need to add fields, tweak terminology, or grant specific access levels to users, Gomocha makes it a breeze, putting you in complete control of your operations.

What sets Gomocha apart is its support for multiple workflows within a single app—an innovation that streamlines processes and boosts efficiency like never before. Our intuitive Workflow Designer empowers users to easily create, deploy, and modify workflows, ensuring that your operations remain agile and responsive to change. With seamless integration with all leading ERP systems, Gomocha seamlessly integrates into your existing tech stack, minimizing disruption and maximizing ROI.

With Gomocha by your side, you'll unlock myriad benefits, including the revelation of inefficiencies, streamlined processes, error elimination, the delivery of exceptional service, and, ultimately, increased revenue.

It's important to note that the Gomocha App functions exclusively in conjunction with the Gomocha Field Service Platform, ensuring a seamless and unified experience for your field service operations.
Embrace the future of field service management with Gomocha—where efficiency meets innovation, and productivity knows no bounds.


Key benefits of Gomocha

Built-in dashboards and reports to view data, spot trends, and key metrics
Automated scheduling
Automatic app updates
Database Manager for back-office
Flow Transition Manager for automatic workflows
Language engine for preferred language and terminology
Customizable call-intake and planning dashboards
Customer alerts
Order intake dashboard
Service performance indicators
Planboard to view work by location, travel times, GPS, and more.
Questionnaire designer for digital forms and signatures in the field
Quote management tool to automatically generate error-free direct quotes
Provide SLAs in the field
Subcontractor functionality
Workflow designer to digitize workflows with no coding
Service report
Guaranteed ERP integration


Images

Gomocha Software - Gomocha's Mobile App Workflow Navigation: From scheduling to dispatch and beyond, Gomocha empowers field service operators to effortlessly manage tasks, track progress, and delight customers—all from the palm of their hand.
Gomocha Software - Unleash the Power of Gomocha's Workflow Designer: Take control of operations, empowering you to customize & optimize every aspect of your workflow. From task assignment to process automation, Gomocha helps you navigate towards peak efficiency with ease.
Gomocha Software - Optimize Routes, Enhance Efficiency: Gomocha's Map View offers real-time tracking of field technicians, ensuring prompt service and efficient scheduling. Navigate your operations with confidence.
Gomocha Software - Efficient Operations Made Easy: Gomocha Planboard lets you view tasks by location, manage teams, document work, plan routes with GPS, calculate travel times, handle subcontractors, and manage quotes seamlessly.
Gomocha Software - Empower Your Field Service: Gomocha's mobile app offers seamless access to scheduling, dispatch, tracking, and customer communication. Boost first-time fix rates, speed service-to-cash cycles, delight technicians & customers, and minimizes data errors.
Gomocha Software - Gomocha Dashboard: Real-time insights at your fingertips. View work by location, manage teams, plan routes, track time, and more. Elevate efficiency with every glance.
Gomocha Software - Elevate Efficiency with Gomocha: Subcontractor functionality streamlines agreements, boosts technician efficiency, revenue, and customer satisfaction.
Gomocha Software - Gomocha Subcontractor Planboard: Define contracts, manage approvals, and boost efficiency. Increase revenue and satisfaction seamlessly.
Gomocha Software - Empower Field Technicians: Gomocha's mobile app enables seamless operations, delivering real-time data and all capabilities. From maps to quotes, subcontractor management to real-time customer notifications—enhance technician enablement with Gomocha.
Gomocha Software - Gomocha's mobile app empowers field technicians with real-time data, maps, signatures, quotes, and more for seamless installations. Enhance technician enablement with Gomocha.bile App Installation
Gomocha Software - Plan Your Field Technicians Day: Gomocha's mobile app empowers field technicians with daily agendas, maps, updates, and real-time client interactions. Elevate technician enablement with Gomocha.
View 11 more
Gomocha Software - Gomocha's Mobile App Workflow Navigation: From scheduling to dispatch and beyond, Gomocha empowers field service operators to effortlessly manage tasks, track progress, and delight customers—all from the palm of their hand.
Gomocha Software - Unleash the Power of Gomocha's Workflow Designer: Take control of operations, empowering you to customize & optimize every aspect of your workflow. From task assignment to process automation, Gomocha helps you navigate towards peak efficiency with ease.
Gomocha Software - Optimize Routes, Enhance Efficiency: Gomocha's Map View offers real-time tracking of field technicians, ensuring prompt service and efficient scheduling. Navigate your operations with confidence.
Gomocha Software - Efficient Operations Made Easy: Gomocha Planboard lets you view tasks by location, manage teams, document work, plan routes with GPS, calculate travel times, handle subcontractors, and manage quotes seamlessly.
Gomocha Software - Empower Your Field Service: Gomocha's mobile app offers seamless access to scheduling, dispatch, tracking, and customer communication. Boost first-time fix rates, speed service-to-cash cycles, delight technicians & customers, and minimizes data errors.
Gomocha Software - Gomocha Dashboard: Real-time insights at your fingertips. View work by location, manage teams, plan routes, track time, and more. Elevate efficiency with every glance.
Gomocha Software - Elevate Efficiency with Gomocha: Subcontractor functionality streamlines agreements, boosts technician efficiency, revenue, and customer satisfaction.
Gomocha Software - Gomocha Subcontractor Planboard: Define contracts, manage approvals, and boost efficiency. Increase revenue and satisfaction seamlessly.
Gomocha Software - Empower Field Technicians: Gomocha's mobile app enables seamless operations, delivering real-time data and all capabilities. From maps to quotes, subcontractor management to real-time customer notifications—enhance technician enablement with Gomocha.
Gomocha Software - Gomocha's mobile app empowers field technicians with real-time data, maps, signatures, quotes, and more for seamless installations. Enhance technician enablement with Gomocha.bile App Installation
Gomocha Software - Plan Your Field Technicians Day: Gomocha's mobile app empowers field technicians with daily agendas, maps, updates, and real-time client interactions. Elevate technician enablement with Gomocha.

Not sure about Gomocha? Compare with a popular alternative

Gomocha

3.4 (20)
VS.
Most reviewed

Starting Price

EUR 81.60
one-time
USD 36.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

75
154

Integrations

7
8

Ease of Use

3.7 (20)
4.3 (66)

Value for Money

3.6 (20)
4.3 (66)

Customer Service

3.3 (20)
4.2 (66)
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Reviews

Overall rating

3.4 /5
(20)
Value for Money
3.6/5
Features
3.6/5
Ease of Use
3.6/5
Customer Support
3.3/5

Already have Gomocha?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 20
Martin
Overall rating
  • Industry: Animation
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use filed service application

Reviewed on 18/06/2021

A lot of knowledge on the system and friendly support.

A lot of knowledge on the system and friendly support.

Pros

Standard a lot of functions and field service supported with several apps, easy adjusting the questionnaire and planning views.

Cons

Registering the used measuring equipment.

Response from Gomocha

Martin,
Thank you for your review, we appreciate your feedback. We hope to continue improving our platform in order to be able to provide your team with the best service and functionality.

Marco
Marco
Overall rating
  • Industry: Building Materials
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best value for money

Reviewed on 04/06/2020

FMP360 has helped us to fully digitize our field service process. It has reduced the administration...

FMP360 has helped us to fully digitize our field service process. It has reduced the administration for technicians and helped us to improve our planning and increasing the number of visits per day. The company is listening to their customers and is very service minded, quickly solving the critical issues when they are reported.

Pros

The product is highly configurable, configurations are quick and easy to deploy. The company is very open to input for product development and even promote co-development to further extend the capabilities of the solution.

Cons

It is strong in Planning and Field mobility, that's where they have started their journey. The road map is to further grow into a full comprehensive Field Service Management platform, right now there are still area's where they should grow their functionality (e.g. contract management, item management, logistics).

Response from Gomocha

Dear Valued Customer,

Thank you for your review and for taking the time to share your feedback with Gomocha.

One of our main priorities is customer support and service and we are ecstatic that we met that mark! Your opinion is very important to us and we have shared your feedback with appropriate team members and we look forward to continuing to grow our partnership together.

Henk
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

Gomocha still needs a lot of work

Reviewed on 11/09/2023

Pros

I like the fact that the software package has a lot of potential. The combination of portal and app is also a nice plus.

Cons

the amount and severity of issues is beyond belief. We encounter critical issues that harm our operation on a daily basis. This has been going on for several years now and I am afraid to say that I see no real progress yet in this aspect.

Response from Gomocha

Hi Henk, We are sorry to hear that you were not satisfied with Gomocha. We strive to provide the best quality FSM solution to our customers, and we apologize for any inconvenience that you may have experienced. Thank you for your time, and we hope that your experience turns around.

Boris
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Tool ,supports our service needs perfectly!

Reviewed on 05/09/2023

We use it on daily base and the service team is happy of features that makes their field life...

We use it on daily base and the service team is happy of features that makes their field life easier.

Pros

We can adapt the tool to our processes. This is a huge advantage. since there is a basic process given from begin on the implementation time is nicely short in comparison with other approaches.

Cons

Some basic functions I see as state of the art are not available yet. Like ticketing system, multi-device support for the app, colors in the calendar are missing.

Response from Gomocha

Hi Boris, Thank you for taking the time to write a glowing review! Your feedback and comments are greatly appreciated. Thanks for all your continued support of Gomocha!

Allan
Overall rating
  • Industry: Industrial Automation
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A good alternative to the big ones

Reviewed on 13/09/2023

Pros

FMP360 and FSP are both easy to use. Planning in FMP portal is easy as drag and drop, while completing an order in FSP is as easy as following the steps on your phone or tablet.

Cons

The time it takes for new innovations to be pushed through.

Response from Gomocha

Hi Allan, Thank you for your review! We're glad you like using FMP360 and FSP. We encourage you to reach out to your Customer Success Specialist with any new innovations, in order to get the most out of your Gomocha experience!

Showing 5 reviews of 20 Read all reviews

Gomocha FAQs

Below are some frequently asked questions for Gomocha.

Gomocha offers the following pricing plans:

  • Starting from: EUR 81.60/one-time
  • Free Trial: Available

A subscription model per month/year is available.

Gomocha has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

We do not have any information about what languages Gomocha supports

Gomocha supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Gomocha integrates with the following applications:

AFAS Software, Exact Online, Exact Synergy, ISAC, Isah ERP, Microsoft 365, Salesforce Platform

Gomocha offers the following support options:

24/7 (Live rep), Chat

Related categories

See all software categories found for Gomocha.