--- description: Learn more about ResourceMate. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ResourceMate Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Library Software](/directory/39/library-automation/software) > [ResourceMate](/software/2048409/resourcemate) # ResourceMate Canonical: https://www.getapp.com.au/software/2048409/resourcemate Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2048409/resourcemate?page=2) > ResourceMate is a library automation software designed to help businesses across various industry verticals, such as public libraries, schools, museums, government institutions, non-profit organizations, and more. Supervisors can catalog available resources, import or export MARC files, and maintain a record of textbooks. > > Verdict: Rated **4.5/5** by 36 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 36 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jaywil Software Development - **Location**: Guelph, Canada - **Founded**: 1993 ## Commercial Context - **Starting Price**: USD 495.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, Ireland, United Kingdom, United States ## Features - Acquisition Management - Barcoding/RFID - Catalog Creation - Catalog Management - Categorisation/Grouping - Church Libraries - Circulation Management - Collections Management - Content Management - Digital Asset Management - Fee Collection - For Museums - Inventory Management - Law Libraries - OPAC - Patron Management - Periodicals Management - Private Libraries - Public Libraries - Reserve Shelf Management ## Support Options - Chat ## Category - [Library Software](https://www.getapp.com.au/directory/39/library-automation/software) ## Related Categories - [Library Software](https://www.getapp.com.au/directory/39/library-automation/software) - [Museum Software](https://www.getapp.com.au/directory/913/museum/software) - [Catalogue Management Software](https://www.getapp.com.au/directory/188/catalog-management/software) ## Alternatives 1. [Surpass](https://www.getapp.com.au/software/2044451/surpass) — 4.8/5 (128 reviews) 2. [Simple Little Library System](https://www.getapp.com.au/software/2048679/library-management-system-by-bailey) — 4.7/5 (29 reviews) 3. [Mandarin](https://www.getapp.com.au/software/106365/mandarin) — 4.7/5 (60 reviews) 4. [Follett Destiny Library Manager](https://www.getapp.com.au/software/2060011/destiny-library-manager) — 4.5/5 (35 reviews) 5. [Apollo](https://www.getapp.com.au/software/128171/apollo) — 4.8/5 (6 reviews) ## Reviews ### "Both the product itself and the customer service have been excellent." — 5.0/5 > **Verified Reviewer** | *16 November 2017* | Recommendation rating: 10.0/10 > > **Pros**: Great value for money and suitable in scale and complexity for the needs of a small library. ResourceMate is very accessible for staff at all levels and staff particularly appreciate the ISBN lookup function. Most important of all, the customer service has been unparalleled. I would recommend this product for any small library. > > **Cons**: There is very little NOT to like about the software. Staff have found it easy to use and very suitable for the purpose. > > Value for money; easy to use by staff at all levels. ----- ### "Great customer service and tech support" — 5.0/5 > **Jan** | *28 July 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: We have a small (\<5000 item) church library and volunteer staff. The software has been user-friendly and the learning curve for basic functions has been stress-free. I particularly appreciate the ISBN retrieval feature when onboarding new items. > > **Cons**: From our point of view, we have had no issues or have any suggestions for improvements. > > An important feature of the company itself is its great customer service and tech support. They have gone above and beyond more than once for us to fulfill a particular, unique need or request and have done so with a personal touch that is rarely found in the corporate world today. ----- ### "ResourceMate" — 2.0/5 > **Smote** | *15 December 2019* | Libraries | Recommendation rating: 5.0/10 > > **Pros**: It is cheap and it allows us to function as a library. > > **Cons**: It is difficult for people to use, especially non-library-oriented volunteers which make up the majority of our users. ----- ### "Using ResourceMate" — 5.0/5 > **Michael** | *10 March 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Though I had zero working experience cataloguing library books, the program made the process intuitive for me. I participated in the instructional opportunities provided to users which were quite helpful and deepened my understanding of how to use the program more effectively. > > **Cons**: It seemed to me that there were any other number of bugs trying to install the program. On the other hand, it is technology: it does not always work correctly all of the time. > > I quite like the customer support offered to users. The option of speaking directly to a technician helps answer questions that are more time-bound than other times. ----- ### "Great Cataloging Software" — 5.0/5 > **Betty** | *23 April 2020* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: I use ResourceMate entirely for cataloging our church library collection, and am completely satisfied with it. > > **Cons**: I can't think of anything I don't like about it. > > We are a church of about 250 members, and I use ResourceMate for cataloging our library's collection. We do not use the circulation product and do not have an online catalog. However, I have been cataloging with ResourceMate for at least 10 years and find it easy to do ISBN retrieval as well as manual entry of information. From the very beginning it was easy to learn, and we have been very pleased. In addition, I have always received help whenever needed. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/2048409/resourcemate?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2048409/resourcemate) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data