---
description: Learn more about Referral Factory. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Referral Factory Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Referral Software](/directory/742/referral-marketing/software) > [Referral Factory](/software/2048207/referral-factory)

# Referral Factory

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> Businesses of all sizes can launch a whitelabelled customer referral program and automatically track referrals and issue rewards 🚀
> 
> Verdict: Rated **4.8/5** by 152 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Referral Factory

Referral Factory helps companies of all sizes launch and scale customer referral programs without developers. &#10;&#10;Whether you’re a large finance company, a mid-market insurer, a multi-location home services business, or a SaaS team, Referral Factory gives you the tools to promote, track, and reward referrals from start to finish.&#10;&#10;Our no-code referral software makes it easy to launch a referral program tailored to your business type and industry, with more ways to ask for referrals at the right time and promote your program across every channel.&#10;&#10;&#10;With Referral Factory, you can: &#10;👉 Launch a high-converting referral program in minutes with branded landing pages, built-in email notifications, advanced tracking, and automated rewards.&#10;&#10;👉 Fully white-label your program so customers experience your brand, not a third-party tool.&#10;&#10;👉 Create referral links for customers in one click, or let customers sign up for their own referral link.&#10;&#10;👉 Promote your referral program everywhere using widgets, pop-ups, sticky bars, QR codes, landing pages, and automated email campaigns.&#10;&#10;👉 Embed your referral program inside your app or logged-in portal, using widgets, pop-ups, and sticky bars. Ideal for online businesses across all industries.&#10;&#10;👉 Ask customers to submit leads using our form submission feature or give your customers a QR code to share with their friends and family. Perfect for offline businesses. &#10;&#10;👉 Set up automated emails that trigger on key actions (making new referrals, when referrals convert, when rewards are due). You can also send one-off email blasts to your referrers or leads.&#10;&#10;👉 Track referrals end-to-end so you always know who referred who, what converted into paying customers, and who should be rewarded.&#10;&#10;👉 Measure campaign performance and ROI with advanced referral analytics and real-time reporting.&#10;&#10;👉 Give customers a fully branded referral portal to view their link, track referrals, and view their rewards.&#10;&#10;👉 Integrate with 8,000+ apps, including HubSpot, Salesforce, Stripe, Intercom, Zapier, Make, and more, to fully automate your referral program.&#10;&#10;👉 Integrate into your custom-built workflows using webhooks and our API.&#10;&#10;👉 Reward customers with incentives that they actually want. Referral Factory offers 200+ reward options like gift cards, vouchers, Stripe credits, PayPal payouts, digital cash cards or custom rewards.&#10;&#10;👉 Issue rewards manually or using our rewards integrations with Tremendous, Zapier, Webhooks, Make, N8N and our API.&#10;&#10;Referral Factory is GDPR, SOC 2, and ISO 27001 compliant, ensuring enterprise-level security on all plans with the option for larger organizations to host their own data on-prem or in the cloud.&#10;&#10;Referral Factory is built for business owners, marketing teams, and sales teams who want a referral program that looks like their brand and runs on autopilot. Launch in days with white-label pages, automated referral asks, built-in referral tracking, and rewards.&#10;&#10;Plans start at $95/month and scale to $1,000+/month, with 24/7 support on all plans and dedicated support and onboarding options on Pro and Enterprise.&#10;&#10;🏆 Voted \#1 Referral Software by Influencer Marketing Hub and Growth Marketing Pro 🏆

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 152 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Referral Factory

## Commercial Context

- **Starting Price**: USD 200.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Irish, Italian, Japanese, Malay, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, Guadeloupe, Hong Kong SAR China, Hungary and 33 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Affiliate Management
- Alerts/Notifications
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Commission Management
- Contact Management
- Conversion Tracking
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Discount Management
- Email Marketing

## Integrations (19 total)

- BHN Rewards
- CRMS
- Google Analytics 360
- HubSpot CRM
- HubSpot Marketing Hub
- HubSpot Sales Hub
- Intercom
- Make
- Pipedrive
- Redtail CRM
- Salesforce Platform
- Stripe
- Tremendous
- Webhook Relay
- Zapier

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Referral Software](https://www.getapp.com.au/directory/742/referral-marketing/software)

## Related Categories

- [Referral Software](https://www.getapp.com.au/directory/742/referral-marketing/software)
- [Affiliate Software](https://www.getapp.com.au/directory/300/affiliate-marketing/software)
- [Lead Generation Software](https://www.getapp.com.au/directory/1047/lead-generation/software)
- [Influencer Marketing Software](https://www.getapp.com.au/directory/1455/influencer-marketing/software)
- [Customer Advocacy Software](https://www.getapp.com.au/directory/1711/customer-advocacy/software)

## Alternatives

1. [Viral Loops](https://www.getapp.com.au/software/123119/viral-loops) — 4.6/5 (137 reviews)
2. [Buyapowa](https://www.getapp.com.au/software/116815/buyapowa) — 4.6/5 (83 reviews)
3. [UpViral](https://www.getapp.com.au/software/2050628/upviral) — 4.7/5 (107 reviews)
4. [Post Affiliate Pro](https://www.getapp.com.au/software/91304/post-affiliate-pro) — 4.7/5 (703 reviews)
5. [UpPromote: Affiliate Marketing](https://www.getapp.com.au/software/2047726/shopify-affiliate-marketing) — 4.9/5 (171 reviews)

## Reviews

### "Bea's Referral Factory Feedback" — 5.0/5

> **Bea** | *28 May 2024* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: User Experience&#10;\&gt; Easy to use for someone who's come across the platform for the first time&#10;\&gt; Fast loading time when scanning other functions / web pages &#10;&#10;Customization &#10;\&gt; readily available templates for users &#10;\&gt; campaign types specified in the platform &#10;&#10;Accessibility &#10;\&gt; can integrate third party applications for seamless campaign management &#10;\&gt; users can share their referral links via social media
> 
> **Cons**: Improve FAQs visuals for easier navigation
> 
> I am a satisfied first-time user of the platform.

-----

### "Having a "virtual team member" bringing us referrals each day was our best acquisitions channel" — 5.0/5

> **Murray** | *14 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The easy onboarding and ability to choose a template made it easy to see an immediate impact visually. We could connect Hubspot to the product, and then let all our customers know that they could refer their friends, and earn a free month of subscription. I really like that Referral Factory allows me as an entrepreneur to see the metrics associated with acquisition volumes and costs. There were many rewards options and their support team was at the ready for us.
> 
> **Cons**: I understand that SaaS limits flexibility in how generic it might be, but one area that could be a benefit is easier mapping and notification prompts of emails. Perhaps there could be some notifications beyond email, or a daily/weekly summary of the campaign as well.
> 
> The template designs were great for inspiration, and allowed us to see the range of functionality for bringing in videos, which is what our business is premised on. The activation of the campaign was great, and it was easy to surface the campaign on our website, and in an emailer to our existing clients.The outcome of the campaign is really where the value lies - seeing good quality new customers, with an added benefit of network effects keeps them spending more, and churning less. So I'd highly advise the software for SMBs.

-----

### "Great start, plenty room for growth\!" — 4.0/5

> **Lara** | *1 November 2023* | Financial Services | Recommendation rating: 5.0/10
> 
> **Pros**: Integration was easy, support is exceptional, service is top-notch, rewards system is easy and intuitive. And honestly, the layout and design of the campaign creator is great, just needs a few more features to be perfect\!
> 
> **Cons**: I do find myself having to create media libraries etc to simulate a dashboard which should really be standard with any affiliate program. Also the Hubspot integration also had some issues, which was clearly from my side in the end, but could have been avoided.
> 
> Amazing support form all involved, and loving being a part of your growth\! Fingers crossed our two campaigns are a hit so I can really brag for you ;)

-----

### "Easy to use and great price" — 5.0/5

> **Patricia** | *11 April 2023* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: As a small business owner, I appreciate the low price and the ease of use. I was able to get some help I needed to get set up by \[sensitive content hidden\] so I did not have any trouble. Many other plug in referral apps are basic and inefficient and come with no support. I like to be able to contact someone who knows my issues any time I need to.
> 
> **Cons**: So far, I have found nothing to complain about. I am not as skilled with software as some so it took some time to get used to but I got help from \[sensitive content hidden\] right away\!
> 
> In the first three months, I was able to see a difference in client uptick. We have more leads and a better quality of customers.

-----

### "Closest to what we were looking for" — 5.0/5

> **Talal** | *24 June 2024* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Referral Factory provided what we needed for a program that could take away the manual chasing of lead status, referral rewards, and reporting.
> 
> **Cons**: There are some limitations that I think would help evolve the program to being a power house in the B2B2C market.

-----

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2048207/referral-factory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2048207/referral-factory> |
| de-AT | <https://www.getapp.at/software/2048207/referral-factory> |
| en | <https://www.getapp.com/marketing-software/a/referral-factory/> |
| en-AE | <https://www.getapp.ae/software/2048207/referral-factory> |
| en-AU | <https://www.getapp.com.au/software/2048207/referral-factory> |
| en-CA | <https://www.getapp.ca/software/2048207/referral-factory> |
| en-GB | <https://www.getapp.co.uk/software/2048207/referral-factory> |
| en-IE | <https://www.getapp.ie/software/2048207/referral-factory> |
| en-NZ | <https://www.getapp.co.nz/software/2048207/referral-factory> |
| en-SG | <https://www.getapp.sg/software/2048207/referral-factory> |
| en-ZA | <https://www.getapp.za.com/software/2048207/referral-factory> |
| es | <https://www.getapp.es/software/2048207/referral-factory> |
| es-CL | <https://www.getapp.cl/software/2048207/referral-factory> |
| es-CO | <https://www.getapp.com.co/software/2048207/referral-factory> |
| es-MX | <https://www.getapp.com.mx/software/2048207/referral-factory> |
| fr | <https://www.getapp.fr/software/2048207/referral-factory> |
| fr-BE | <https://fr.getapp.be/software/2048207/referral-factory> |
| fr-CA | <https://fr.getapp.ca/software/2048207/referral-factory> |
| nl | <https://www.getapp.nl/software/2048207/referral-factory> |
| nl-BE | <https://www.getapp.be/software/2048207/referral-factory> |
| pt | <https://www.getapp.com.br/software/2048207/referral-factory> |
| pt-PT | <https://www.getapp.pt/software/2048207/referral-factory> |

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