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description: Learn more about Connect CRM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Connect CRM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Connect CRM](/software/2047934/connect-crm)

# Connect CRM

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> Connect CRM integrates dealership tools \& sales processes to deliver a single view of the customer across touchpoints and departments. With customizable processes and powerful lead automation, Connect CRM streamlines the car-buying process and enables dealers to deliver the experience customers expect.
> 
> Verdict: Rated **4.6/5** by 36 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 36 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dealertrack
- **Founded**: 2006

## Commercial Context

- **Pricing Details**: Contact VinSolutions for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Accounting
- CRM
- Contact Database
- Dashboard
- Document Management
- Email Marketing
- Financing Management
- Inventory Management
- Mobile App
- New Car Dealer
- Predictive Analytics
- Reporting/Analytics
- Sales Floor Management
- Service Department
- Used Car Dealer
- Website Integration

## Integrations (7 total)

- CallRevu
- CallSource
- Calldrip
- Dealer.com
- Dealertrack DMS
- IntellaCar
- Quotible

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.com.au/directory/230/crm/software)
- [Car Dealer Software](https://www.getapp.com.au/directory/201/auto-dealers/software)
- [Lead Generation Software](https://www.getapp.com.au/directory/1047/lead-generation/software)
- [Sales Tracking Software](https://www.getapp.com.au/directory/3059/sales-tracking/software)

## Alternatives

1. [monday.com AI Work Platform](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (6072 reviews)
2. [Zoho CRM](https://www.getapp.com.au/software/9908/zoho-crm) — 4.3/5 (6983 reviews)
3. [LeadSquared](https://www.getapp.com.au/software/101405/leadsquared) — 4.3/5 (167 reviews)
4. [Sellsy](https://www.getapp.com.au/software/91156/sellsy) — 4.2/5 (67 reviews)
5. [Salesforce Sales Cloud](https://www.getapp.com.au/software/90378/salesforce) — 4.4/5 (18791 reviews)

## Reviews

### "Great CRM" — 5.0/5

> **jared** | *1 February 2019* | Automotive | Recommendation rating: 7.0/10
> 
> **Pros**: The interface is great. The skate alert is a dream come true. The software is also compatible with other dealership software that we use.
> 
> **Cons**: I haven't found anything to complain about after 2 months of using the software.

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### "I administer a dealership using this CRM. The software is constantly evolving and very intuitive." — 5.0/5

> **Doug** | *7 June 2017* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of Use,  Knowledge of support staff.  Product encompassed entire sales process for selling a vehicle from inventory management to sales and after sale service
> 
> **Cons**: Doesn't really support addendum stickers for new cars.  The inventory manager can print the sticker but there isn't a set  label to use.
> 
> Easy to use, great training and support

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### "Connect CRM" — 3.0/5

> **Verified Reviewer** | *13 July 2024* | Automotive | Recommendation rating: 4.0/10
> 
> **Pros**: Connect CRM  has an easy setup process.
> 
> **Cons**: The lead tracking is a little tricky to get setup properly.

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### "Solid overall dealership CRM" — 5.0/5

> **Verified Reviewer** | *9 January 2019* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: We used this CRM in our BDC department. All of the customer tracking abilities were helpful and insightful in helping a BDC agent move from prospect to sale.
> 
> **Cons**: Could be glitchy at times, and took a solid 3 days to learn/go over features via trainer but overall, not bad.

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### "Better than auto raptor." — 5.0/5

> **Luis** | *14 December 2018* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Easy of use is great. Would recommend to anyone.
> 
> **Cons**: On rare occasion it’ll forget to send you a notification.
> 
> Easy of use, got the hang of it in less than an hr. Very simple and doesn’t complicate what doesn’t need to be complicated

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2047934/connect-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/complete-dealership/> |
| en-AE | <https://www.getapp.ae/software/2047934/connect-crm> |
| en-AU | <https://www.getapp.com.au/software/2047934/connect-crm> |
| en-CA | <https://www.getapp.ca/software/2047934/connect-crm> |
| en-GB | <https://www.getapp.co.uk/software/2047934/connect-crm> |
| en-IE | <https://www.getapp.ie/software/2047934/connect-crm> |
| en-NZ | <https://www.getapp.co.nz/software/2047934/connect-crm> |
| en-SG | <https://www.getapp.sg/software/2047934/connect-crm> |
| en-ZA | <https://www.getapp.za.com/software/2047934/connect-crm> |

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