BlackBerry Protect

Threat detection and endpoint protection platform

About BlackBerry Protect

BlackBerry Protect is a cloud-based endpoint protection platform designed to help enterprises detect threats and protect devices from data breaches, grayware, and fileless malware attack. Features include role-based access control, real-time statistics, troubleshooting, and script whitelisting.

The AI-based platform enables IT administrators to block hackers from using memory to exploit vulnerabilities, prevent users from opening risky URLs or spoofing pages, and monitor malicious scripts and script paths. BlackBerry Protect lets network engineers lockdown specified fixed-function devices and restrict any further modifications. Its machine learning-based approach terminates the execution of harmful codes across systems.

BlackBerry Protect scans, detects, and remediates threats across mobile device and applications through sandboxing, code analysis, and app-security testing. The software tracks security vulnerabilities in mobile devices by monitoring system parameters, OS updates, system libraries, and device configurations. Its interactive dashboard helps users determine the total number of files analyzed, the occurrence of threat events, and running or quarantined threats.

Pricing starting from:

USD 5.99/month

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

USD 5.99/month

  • Free Version
  • Free Trial
  • Subscription

Images

BlackBerry Protect Software - BlackBerry Protect dashboard
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BlackBerry Protect Software - BlackBerry Protect dashboard

Features

Total features of BlackBerry Protect: 25

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Application Security
  • Device Management
  • Endpoint Management
  • Event Tracking
  • Incident Management
  • Intrusion Detection System
  • Monitoring
  • Network Security Software
  • Password Management
  • Privileged Account Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Remote Monitoring & Management
  • Server Monitoring
  • Threat Response
  • Virus Definition Update
  • Vulnerability Protection
  • Vulnerability Scanning
  • Web Threat Management

Alternatives

Malwarebytes Endpoint Protection

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#1 Alternative to BlackBerry Protect
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Falcon

4.7
#2 Alternative to BlackBerry Protect
Falcon is a cloud-based endpoint protection platform designed to help enterprises detect, manage, and remediate threats...

SilverSky Managed Security Services

4.7
#3 Alternative to BlackBerry Protect
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ijura

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#4 Alternative to BlackBerry Protect
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Reviews

Overall rating

4.6 /5
(60)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.4/5

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Showing 5 reviews of 60
Brian F. Brian F.
Overall rating
  • Industry: Construction
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Ignore the marketing hype, for endpoint protection this is the real deal

Reviewed on 07/05/2019

I have a significant number of users out in the field with limited or no edge protection, so a...

I have a significant number of users out in the field with limited or no edge protection, so a cloud based endpoint solution is an obvious first step. With a traditional AV client that includes web filtering, which we also have, I would consider those endpoints EXTREMELY vulnerable. Even with excellent email filtering, which we also have, there are just too many things that can go horribly wrong. With three years experience and NO compromised endpoints, I can focus on other security layers instead of faffing around fixing endpoints.

Pros

In the three years we've been protecting our endpoints with CylancePROTECT, we have had ZERO incidents across ~250 endpoints. I have tested the Cylance client against true zero day attacks, not recognized on VirusTotal, shared with me by an MSP friend. He has had many clients compromised by ransomware, several more than once, with nuke/pave/restore for the entire organization being the typical response. When I throw attacks against old-build agents, and those attacks are obliterated, it helps me sleep better at night. I don't see these attacks in my environment, hence the testing. The endpoint is the focus of the last line of defense, so PROTECT is critical in my security posture.

Cons

In comparison to traditional signature-based (useless) AV, CylancePROTECT and CylanceOPTICS seems expensive. That's why my MSP pal doesn't have his SMB clients on this product, they can't comprehend the value proposition of something so different to what they're familiar with. I guess that's why the marketing initiatives can seem a little over the top, it's hard to get the idea across when some hater says "doesn't detect EICAR!"

Chris S. Chris S.
Overall rating
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great protection and effective

Reviewed on 08/04/2021

Overall, I am very pleased and this software seems to work great. I do wish there were some more...

Overall, I am very pleased and this software seems to work great. I do wish there were some more EDR capabilities with this software however.

Pros

With Cylance I feel that my organization is safely protected against all threats and we have never had an issue in three plus years using this. It is very easy to install and has a very small footprint which makes it nice for our PCs.

Cons

Creating policies and exclusions is a bit clunky but once you figure it out it's okay. It can also have many false positives which are easily maintained through the portal.

Alternatives Considered

Malwarebytes Endpoint Protection

Reasons for Choosing BlackBerry Protect

We were seeking a next-gen antivirus for our organization.

Reasons for Switching to BlackBerry Protect

We wanted to utilize the new technology such as AI contained within new antivirus software.
Brendan S. Brendan S.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

CylanceProtect was great. Blackberry Protect? Not so much.

Reviewed on 11/11/2020

Pros

CylanceProtect was by all accounts, the best endpoint protection on the market. It provided outstanding protection for all our Windows and Mac endpoints.

Cons

Since Blackberry bought them in 2019, the "merging" of the two companies has been clumsy. The Cylance website dashboard was clean and somewhat easy to use. The Blackberry website looks like it was designed by someone who still uses a Blackberry mobile phone. Mac OS Big Sur is being released this week, and the endpoint client for it (that really should have been released with Catalina) is still not available. False positives for Adobe CS updates seem endless. I'll be looking at alternative options when our licensing expires next summer.

Alternatives Considered

Falcon

Reasons for Choosing BlackBerry Protect

Wanted more advanced UI endpoint security.

Reasons for Switching to BlackBerry Protect

Simplicity and class-leading reputation.
Craig R. Craig R.
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Does a good job

Reviewed on 10/08/2021

Positive. We are getting more formalized about security in our company, and BlackBerry Cylance is...

Positive. We are getting more formalized about security in our company, and BlackBerry Cylance is a good partner in this effort.

Pros

I feel our systems are well protected with BlackBerry (formerly Cylance) Protect (and Optics).

Cons

The setup is a little complex (policies, zones, rules, etc.), but is not really unlike other similar products.

Stella P. Stella P.
Overall rating
  • Industry: Automotive
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CylancePROTECT is ideal to eliminate threats (virus, spam)

Reviewed on 21/12/2018

We manage to eliminate and maintain our devices free of all types of threats and at a considerably...

We manage to eliminate and maintain our devices free of all types of threats and at a considerably low cost. Cylance works perfectly to block and eliminate viruses and spam. It is very fast and scalable.

Pros

Cylance is very effective to block any type of virus and spam. Cylance is ideal to keep the devices free of threats. It has a very fast and simple installation. We had no delay at the time of installing CylancePROTECT. In general, Cylance is a very fast, safe and effective product that works in multiple operating systems.

Cons

Some users report problems with support. They have problems because it is necessary for the support to have more information (more technical notes are missing).

Showing 5 reviews of 60 Read all reviews

BlackBerry Protect FAQs

Below are some frequently asked questions for BlackBerry Protect.

BlackBerry Protect offers the following pricing plans:

  • Starting from: USD 5.99/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Please contact BlackBerry for pricing details.

BlackBerry Protect has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

BlackBerry Protect supports the following languages:

English

BlackBerry Protect supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations BlackBerry Protect has

BlackBerry Protect offers the following support options:

Chat

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