---
description: Learn more about MyCM. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MyCM Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [MyCM](/software/2047385/mycm)

# MyCM

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> A unified case management platform designed for managing incoming ethics, compliance, and misconduct reports coming in from multiple avenues such as hotline reports, webforms, phone text reports, disclosure forms, and exit interviews.
> 
> Verdict: Rated **4.4/5** by 12 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 12 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: ComplianceLine
- **Founded**: 1997

## Commercial Context

- **Pricing Details**: Please contact ComplianceLine for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anonymous Feedback
- Archiving & Retention
- Audit Trail
- Case Management
- Categorisation/Grouping
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Corrective and Preventive Actions (CAPA)
- Customisable Branding
- Customisable Forms
- Customizable Questions

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)

## Category

- [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software)

## Related Categories

- [Incident Management Software](https://www.getapp.com.au/directory/1415/incident-management/software)
- [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software)
- [Whistleblowing Software](https://www.getapp.com.au/directory/2079/whistleblowing/software)
- [Governance, Risk and Compliance (GRC)](https://www.getapp.com.au/directory/251/governance-risk-compliance-grc/software)

## Alternatives

1. [Resolver](https://www.getapp.com.au/software/104325/perspective) — 4.4/5 (79 reviews)
2. [Case IQ](https://www.getapp.com.au/software/103787/case-iq) — 4.6/5 (11 reviews)
3. [EQS Integrity Line](https://www.getapp.com.au/software/2048171/eqs-integrity-line) — 4.8/5 (9 reviews)
4. [Falcony](https://www.getapp.com.au/software/105489/audits-dot-io) — 4.7/5 (33 reviews)
5. [Smart Integrity Platform](https://www.getapp.com.au/software/2059965/smart-integrity-platform) (0 reviews)

## Reviews

### "It's one of the best platform, easy to use" — 4.0/5

> **Shristy** | *30 October 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: This software make manager as well as employers work easy. As a manager, I can track any compliance on time. It really help to touch with market strategy.
> 
> **Cons**: It is somewhat lagging in frontend design otherwise rest is excellent.
> 
> I'm having great experience few year ago, I had face lots of problem like misconcept among employers. Now it is very easy to direct see their complain and guide them.

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### "MyCM means control, security and sovereignty for my small company. Best." — 5.0/5

> **Margaret** | *10 October 2023* | Oil & Energy | Recommendation rating: 10.0/10
> 
> **Pros**: My small company plans to top the market in a few years time. As for the strategies we have laid down to control and get the touch of the market, using beneficial softwares is one them. The key area I as the president give the first priority is the fight against misconduct. MyCM brought the meaning of liberty to us. I easily monitor compliance and misconduct reports at hand quickly and timely. It is quite easy to use and has a very easy to customize dashboard.
> 
> **Cons**: MyCM is good to go. Easy deployment and simple set up. I have not faced any major challenges using it so far. Thanks to the help desk which is hyper active to sort issues as soon as they arise.
> 
> I would describe MyCM as highly adaptive and very flexible. Gives automated reports visibility.

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### "Customer Review" — 3.0/5

> **Sue** | *14 April 2021* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Overall, we are able to customize the system in order to pull out the data that we need for reports, trending, etc.  I like that we are able to add our own compliance cases manually so that we can store hotline calls and other cases in one system.
> 
> **Cons**: The software gets the job done, but it has some quirks with characters, spacing, etc.   The system doesn't have spell check, so I use an auxiliary product to help with editing.
> 
> The customer support is very good and we get quick responses from the team.  They are always willing to take a look at our suggestions and reqeusts.

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### "Best RTM and Incident Management Software" — 4.0/5

> **Verified Reviewer** | *30 October 2023* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use features like incident creation and reporting, even RTM is quiet easier with this software
> 
> **Cons**: I have not come across anything to dislike thus far.

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### "MyCM : Consignment software" — 4.0/5

> **Verified Reviewer** | *30 October 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: My most favourite thing about MyCM is it's way of integration and managing the non compliance reports .
> 
> **Cons**: No big issues with MyCM but it can have a spell check feature too so that we don't have to use it externally.
> 
> My overall experience is really good because of it's amazing features and very responsive customer support team.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2047385/mycm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/mycm/> |
| en-AE | <https://www.getapp.ae/software/2047385/mycm> |
| en-AU | <https://www.getapp.com.au/software/2047385/mycm> |
| en-CA | <https://www.getapp.ca/software/2047385/mycm> |
| en-GB | <https://www.getapp.co.uk/software/2047385/mycm> |
| en-IE | <https://www.getapp.ie/software/2047385/mycm> |
| en-NZ | <https://www.getapp.co.nz/software/2047385/mycm> |
| en-SG | <https://www.getapp.sg/software/2047385/mycm> |
| en-ZA | <https://www.getapp.za.com/software/2047385/mycm> |
| fr | <https://www.getapp.fr/software/2047385/mycm> |
| fr-BE | <https://fr.getapp.be/software/2047385/mycm> |
| fr-CA | <https://fr.getapp.ca/software/2047385/mycm> |

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