Dentrix
About Dentrix
Dentrix is a comprehensive practice management solution that equips dental practices with robust clinical, business, and front office tools as well as smart image technology to help businesses save time on manual data entry, improve patient care, and grow any practice. Dentrix allows dental clinics to manage appointment scheduling, electronic insurance claims, electronic prescriptions, patient communications, patient records, and billing/collections. Dentrix Smart Image technology automatically associates 2D and 3D diagnostic images with CDT codes to connect to provide quality care by connecting clinical and financial processes into one workflow.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great dental software backed by excellent company
Reviewed on 18/07/2021
We love HS and dentrix for our practice!
We love HS and dentrix for our practice!
Pros
Dentrix is very user friendly and has many features for many needs
Cons
Too many clicking steps, not cloud based and not enough initial training. You have to dig to get the full use out of this product. Once you do, though, it’s great
Alternatives Considered
Dentrix AscendReasons for Choosing Dentrix
Outdated software for today’s transition to digital practice chartingSwitched From
DENTECHReasons for Switching to Dentrix
More user friendly and well developed. Ascend is not ready for the masses!- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Dentrix dental software
Reviewed on 20/04/2023
Overall a great investment. It's worth the price.
Overall a great investment. It's worth the price.
Pros
It integrates well with all other practice systems and is easy to use.
Cons
I haven't found a weakness. But perhaps if I'm being picky I would say the cost is the only weakness.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
dental asst
Reviewed on 03/03/2023
2014-2020 great,,,,,2022= Titanic!!!
2014-2020 great,,,,,2022= Titanic!!!
Pros
well the much older version of the software was user friendly and integrated easily bridged with actual HELP features that tells and teaches about every aspect of all the software features without having to call tech support on a wkly bases. Whatever happened to Dentrix in the last few years has been all bad and very user-UNfriendly. Free software would have been a better use of time and for the money we could have taken a nice office week training in a nice tropical area.
Cons
everything!!! tech support, help features, trainers that could help set up software and features. NO printed how to book but then again the help feature just has you calling tech support that is about as knowledgeable as the in ap help feature.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful dental practice management software
Reviewed on 20/09/2022
It’s been great for our practice. Easy for everyone to use in the office with minimal training due...
It’s been great for our practice. Easy for everyone to use in the office with minimal training due to its intuitive use.
Pros
The scheduling of patients is very easy to use and manage. The ledger is easy to read And follow. The X-rays is fantastic. The software is very powerful.
Cons
There’s a lot of bells and whistles in the software that you may not need and that can slow down the use of it. So there’s not much not to dislike about it.
- Industry: Translation & Localization
- Company size: Self Employed
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dentrix was a lifesaver at my previous job.
Reviewed on 29/10/2019
My previous job at my father's dental office worked with paper files for the first 30 years. We...
My previous job at my father's dental office worked with paper files for the first 30 years. We finally convinced him to upgrade and get a computer system. We chose Dentrix and I'm glad we did! I don't have experience with others to compare, but it was such a great software. Also, you can print out the patient's chart to have a backup paper chart to file in case of an emergency.
Pros
- Dentrix has a ton of features that makes scheduling appointments mostly easy and stress-free.
- It's easy to find the codes after the patient received their treatment and add it to their digital chart.
- Easy to print patients' charts for backup files.
- Billing made easy.
- Customer support was always excellent
Cons
- Costly.
- It can take a bit to learn everything within the software.
- Only Windows compatible. I have Windows but that can be an issue for those who are Mac owners.
- When scheduling appointments, sometimes the boxes cover other appointment times making them nonvisible, which ultimately makes you not realize an appointment is there and mess up the appointments for that time slot and surrounding.
Alternatives Considered
Curve DentalReasons for Switching to Dentrix
Dentrix offers more customer support and training assistance. Our company trusted Henry Schein as we were already loyal customers. Product Switched FromDentrix FAQs
Below are some frequently asked questions for Dentrix.Q. What type of pricing plans does Dentrix offer?
Dentrix offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Dentrix?
Dentrix has the following typical customers:
1,001–5,000
Q. What languages does Dentrix support?
Dentrix supports the following languages:
English
Q. Does Dentrix support mobile devices?
Dentrix supports the following devices:
Q. What other apps does Dentrix integrate with?
We do not have any information about what integrations Dentrix has
Q. What level of support does Dentrix offer?
Dentrix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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