--- description: Learn more about CredentialStream. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CredentialStream Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Workflow Management Software](/directory/566/business-workflow/software) > [CredentialStream](/software/2047183/credentialstream) # CredentialStream Canonical: https://www.getapp.com.au/software/2047183/credentialstream Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/2047183/credentialstream?page=2) > CredentialStream® includes everything you need to request, gather, and validate information about a provider to serve downstream processes. With a modern, continuously updated platform, best-practice content libraries, and industry-leading data sets. > > Verdict: Rated **3.9/5** by 120 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 120 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: HealthStream - **Founded**: 1999 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact VerityStream directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Application Management - Appointment Management - Business Process Automation - Committee Management - Compliance Management - Credential Management - Customizable Reports - Data Import/Export - Data Storage Management - Data Verification - Document Management - Email Reminders - Enrollments/Onboarding - Expiration Management - Forms Management ## Integrations (1 total) - Docusign ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) ## Related Categories - [Workflow Management Software](https://www.getapp.com.au/directory/566/business-workflow/software) - [Credentialing Software](https://www.getapp.com.au/directory/1271/credentialing/software) - [Data Collection Software](https://www.getapp.com.au/directory/707/data-collection/software) ## Alternatives 1. [QGenda](https://www.getapp.com.au/software/122503/qgenda) — 4.2/5 (68 reviews) 2. [Credential Network](https://www.getapp.com.au/software/2085063/credential-network) — 5.0/5 (16 reviews) 3. [CredentialMyDoc](https://www.getapp.com.au/software/115143/credentialmydoc) — 4.3/5 (71 reviews) 4. [MedTrainer](https://www.getapp.com.au/software/2037959/medtrainer) — 4.3/5 (148 reviews) 5. [POK - Proof of Knowledge](https://www.getapp.com.au/software/2082256/pok) — 5.0/5 (9 reviews) ## Reviews ### "My honest opinion of the system" — 4.0/5 > **Charlotte** | *17 June 2024* | Insurance | Recommendation rating: 7.0/10 > > **Pros**: The organization of housing all provider, organization and location credentials. The ability to send a link to a new hire and they use the hub for onboarding. populating all info into the correct fields and not having to transfer date from a form they fill out. Capturing the signature and it populating to the enrollments apps. Being able to assign users at the office level to check the specific providers enrollment status of payers. > > **Cons**: Every time a release happens, things break or go missing. The time spent having to correct those issue is a bit extreme. > > At first, we were very disappointed in the lack of assistance during the build of the system. We were not aware that the agreement we had was self guided. The training video's were outdated and were not helpful. Once we were made aware of the misunderstanding of the training and implementation of the build, our team of reps at CS were wonderful in helping us get things built properly and functioning better. The wording in the contract was a bit misleading, but in the end we worked through it. The system is great, we are a Dental DSO, therefore there are many fields that are unnecessary and I wish they could be removed. These are fields that I am unable to customize or remove, If there was a dental platform, I believe that the system releases will be much smoother and not have as many fixes to do. It seems as many of our "custom" fields are what disappears, but those fields are needed for Dentistry so that the system works the way its needed. ----- ### "CredentialStream is Valued" — 5.0/5 > **Dottie** | *11 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Very modifiable to your needs. Easy to use once set up. The support is always on standby to help with any situation. Easy to network with other CredentialStream users using thier "Thrive" networking platform. > > **Cons**: Complex set up. Need to have some experience in computer prorgraming. > > Difficult to set up but worth the work\! CredentialStream has taken us to a new level. We are just now working with the credentialing portion, but moving into the payer enrollment portion soon. ----- ### "Absolutely not" — 1.0/5 > **Rebecca** | *9 January 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: It does help with getting expirables done quicker > > **Cons**: it will continue to try to verify places even though I've dated it in the WorkFlow that its been reviewed/verified > > Customer service is very unhelpful. you send a ticket in about an issue, they look at it, think they've solved the issue and close the ticket out before even discussing it. The saving of the verifications when working expired/expiring documents is time consuming. it takes each one at least 30 seconds to finally save and if youre working on 100+ items that need to be verified, it adds up. ----- ### "Verity Review" — 4.0/5 > **JEFF** | *11 June 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's an overall great system and a lot of the automation is beneficial. Having reports that can be automatically sent to users is one of the best features. Physicians and APCs understand the system better than most other software. Cloud capability is great. Online affiliations are A+. > > **Cons**: Monthly updates are excessive in a frequently understaffed office creating more issues than resolving; move to quarterly or biannually. Privileges need to be more worker friendly for mid-cycle requests. Report creation can be complicated. NPDB could be integrated for mid-cycle requests. > > Overall great\! No regrets on changing systems. ----- ### "Excellent Product" — 5.0/5 > **Susan** | *20 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to keep our record in one place and attach all necessary provider documents securely is very helpful. The automations in Credential Stream are incredibly helpful and almost feel like we hired a new FTE\! I also appreciate that if we need new fields or forms loaded, they don't nickel and dime you to death\! > > **Cons**: The training is extensive and takes a bit of time to get through. We are anxious to use all of the features, but we are still learning everything Credential Stream can do. Hopefully in the next 90 days we will be fully functional > > From Demo to sales to implementation, Credential Stream staff have been helpful and knowledgeable. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/2047183/credentialstream?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2047183/credentialstream) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data