--- description: Learn more about QUALCO Collections & Recoveries. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: QUALCO Collections & Recoveries Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Debt Collection Software](/directory/244/debt-collection/software) > [QUALCO Collections & Recoveries](/software/2047058/qualco-collections-recoveries) # QUALCO Collections & Recoveries Canonical: https://www.getapp.com.au/software/2047058/qualco-collections-recoveries > Supporting the whole credit lifecycle from high-risk performing, early-stage delinquency to legal and recoveries. The platform supports all banking products, from Retail unsecured to Mortgages and SME loans, as well as non-banking debt. > > Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of QUALCO Collections & Recoveries QCR will empower you to: - Collect more with less by reducing cost and improving productivity - Maximise recovery potential and enhanced liquidity - Unify your collections, recovery functions and portfolios in one platform - Efficiently blend in-house collections and outsourcing operations to third parties - Gain clarity on performance, measurement, and reporting - Deploy scalable and parametric platform to effectively manage any portfolio size, with the easy addition of further portfolios - Benefit from off-the-shelf batch and online APIs that are pre-integrated with major banking systems, diallers, payment processors and messaging providers - Design segmentation, strategies, and channel business model, then focus on monitoring automatic execution and calibrating - Extend and customise your system with no vendor involvement - Drive your operations and management with low IT involvement - Monitor your collection performance through real-time reporting and robust analysis tools ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 4 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: QUALCO - **Founded**: 1998 ## Commercial Context - **Starting Price**: EUR 1.00 - **Pricing Details**: TBC - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English, Italian, Portuguese, Russian, Swedish, Ukrainian - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 32 more ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Auto-Dialer - Automated Notices - Automated Scheduling - Borrower Management - Callback Scheduling - Client Management - Collection Agencies - Commission Management - Compliance Management - Contact Management - Credit Reporting - Customizable Reports - Customizable Templates - Data Import/Export - Electronic Payments ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Debt Collection Software](https://www.getapp.com.au/directory/244/debt-collection/software) ## Alternatives 1. [Gaviti](https://www.getapp.com.au/software/111239/gaviti) — 4.5/5 (91 reviews) 2. [Collect\!](https://www.getapp.com.au/software/150967/collect-debt-collection) — 4.7/5 (70 reviews) 3. [Moonflow](https://www.getapp.com.au/software/2069084/moonflow) — 4.8/5 (26 reviews) 4. [DebtView](https://www.getapp.com.au/software/2058198/debtview) — 4.4/5 (21 reviews) 5. [Treli](https://www.getapp.com.au/software/2070359/treli) — 5.0/5 (6 reviews) ## Reviews ### "Qualco advantages and disadvantages" — 3.0/5 > **KONSTANTINOS** | *9 October 2018* | Banking | Recommendation rating: 8.0/10 > > **Pros**: User friendly, easy connected with dialer for the collection center. > > **Cons**: Time of Batch, high cost in some cases and big time of implementations. > > We establish this software in 2007 in NBG. I work in Business Analysis where we cooperate with business Units for possible changes / improvements, using new modules, reporting etc. ----- ### "Qualco Collections is an excellent software platform" — 4.0/5 > **Alexis** | *16 October 2018* | Banking | Recommendation rating: 8.0/10 > > **Pros**: Extended functionality, lots of features, can cover almost any need of a potential user. Excellent customer support. > > **Cons**: Time and hardware consuming EOD flows for large portfolios. ----- ### "Old fashioned UI with many obsolete functionalities" — 3.0/5 > **Yannis** | *30 October 2018* | Financial Services | Recommendation rating: 4.0/10 > > **Pros**: The import files with many extra fields. Easy to use for non experienced analysts, because it has specific flow in parameterization of segments and assignments. > > **Cons**: It's not really flexible. UX is poor. The system does not have the ability to have parallel assignments, inhouse and outsourced. 1 day delay of external assignments. I believe that should invest more in R\&D. > > We are using SOR version, which is a system that does the basic. ----- ### "Collection software that fits" — 5.0/5 > **Henrijs** | *22 April 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Had an opportunity to demo run Qualco software. Lots of customization. Monst noted features easy to create and modify workflows /path how the debt collection process goes based on criteria > > **Cons**: It takes time to adapt the software to specific country needs, yet it doesnt take ages so its a minor issue if at all. > > Really like the software - for serious collection business highly recommend. ## Links - [View on GetApp](https://www.getapp.com.au/software/2047058/qualco-collections-recoveries) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data