Club OS
About Club OS
Club OS is a sales engagement and marketing automation platform designed to help gyms and studios of all sizes manage lead acquisition, follow-ups, class scheduling, and client communications, among other processes. Supervisors can monitor employees' availability and set up personal training sessions or appointment dates.
Using Club OS, studios can send targeted marketing emails based on prospects' demographics or interests and create email, call or text scripts for sales team members. Administrators can track employees' accountability through reports and gain insights into key performance indicators (KPIs) using reports. Businesses in the fitness industry can also capture leads, implement referral programs and set up follow-up schedules for each prospect or member.
Club OS facilitates integration with various third-party systems such as HubSpot, Perkville, MotionSoft, and more. Gyms can also send appointment reminders to prospects via text messages.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Business tool to those in the Big Box and even small Boutique industries!
Reviewed on 18/08/2017
The benefits I have received off of this product range from New members signing up to saving...
The benefits I have received off of this product range from New members signing up to saving members from cancelling their memberships, from my members in the training program; signing up, checking in on progress, and saving from issues and cancellations. Brought in more revenue with Club OS than I could have on my own.
Pros
This software is very user friendly, business oriented, and simple to use. I have been using Club OS for over 3 years now with my facility and this tool has helped me and my club become successful in the fitness industry.
Cons
There isn't much I can say about Club OS that I don't like. I think it's great overall. I personally would like more freedom in the emailing system, but it's still great to use.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Club OS
Reviewed on 27/12/2018
We have a lot of clients that use Club OS. We are finding that more and more of our franchise...
We have a lot of clients that use Club OS. We are finding that more and more of our franchise clients are requiring their franchisees to use them.
Pros
We like that we have a console with Club OS. When we get a new client that uses them, we email our Club OS contacts to have them added and in most cases, they are added within minutes! Their team is always friendly and courteous.
Cons
It would be great if you could download reports from their site, in addition to them being emailed.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Frustrating but great when it does work
Reviewed on 02/09/2017
Pros
How it keeps our schedule. It is easy to go in and make any necessary changes if needed. I like that it is user friendly. I like that you have access to leave notes, show any mypaths mark dates.
Cons
I feel like we have a lot of issues with Club OS in that it goes down a lot. Now this could be our WI Fi. I don't like that I have to log in constantly. I don't like that the calander does not go past 5 o'clock and you have to fill in everything. I work past 5.
- Industry: Health, Wellness & Fitness
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
We use clubos in our gym to reach out to members
Reviewed on 06/11/2020
we use this daily in our gym. we have never used another system but it seems to get the job done...
we use this daily in our gym. we have never used another system but it seems to get the job done well!
Pros
you can have all of your leads(fitness and pt) in one area for all employees to contact. this also integrates with datatrak which makes it easy for us
Cons
you are unable to send multiple text blasts out to people or form lists of people to text. you have to text/ call each member individually which takes a lot of time
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Club Standards
Reviewed on 27/08/2018
Exceptional. However, there has been multiple times the system has crashed during prime-time hours...
Exceptional. However, there has been multiple times the system has crashed during prime-time hours or on closeout days!
Pros
I enjoy the ease of use! Constant updates to improve functionality and utilization! Great club system to keep track of guest and manager my book of business!
Cons
There is no mobile version. I'm not always at my desk, in actuality, I'm 90% away from my desk. Being able to pull up systems on a mobile app would be beneficial!
Club OS FAQs
Below are some frequently asked questions for Club OS.Q. What type of pricing plans does Club OS offer?
Club OS offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Club OS directly for pricing information.
Q. Who are the typical users of Club OS?
Club OS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Club OS support?
Club OS supports the following languages:
English
Q. Does Club OS support mobile devices?
Club OS supports the following devices:
Q. What other apps does Club OS integrate with?
Club OS integrates with the following applications:
Referrizer
Q. What level of support does Club OS offer?
Club OS offers the following support options:
Chat
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