--- description: Learn more about ManageEngine OpManager MSP. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ManageEngine OpManager MSP Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [ManageEngine OpManager MSP](/software/2046621/manageengine-opmanager-msp) # ManageEngine OpManager MSP Canonical: https://www.getapp.com.au/software/2046621/manageengine-opmanager-msp Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2046621/manageengine-opmanager-msp?page=2) > ManageEngine OpManager MSP is an efficient multiclient network monitoring and management tool that helps service providers across the globe to oversee and handle their client's networks proactively from a remote location. > > Verdict: Rated **4.4/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ManageEngine OpManager MSP Granular monitoring: With the help of OpManager MSP's visualization tools, MSPs can obtain complete visibility across the multiclient environment. Gain detailed visibility into client networks. No matter how many client networks they monitor or how many alarms are generated, service providers will never miss a potential network disaster with this level of visibility. Holistic fault management: A single, minor mishap in one of the network's devices can have an impact on the entire multiclient system as it can quickly escalate into a network or device outage. OpManager MSP assists the technician team in identifying network incidents, finding their root causes, and resolving them quickly. IT workflow automation: Routine, mundane operations can be automated with OpManager MSP's workflow automation tool, as troubleshooting procedures don't always require human effort. The MSP team can now focus entirely on things that offer value due to the fact that a lot of resources have been spared. NCM add-on: Stay up to date with configuration changes made in your client networks, remain compliant with the most recent industry regulations like the PCI DSS, HIPAA, CISCO IOS, SOX, and one can create custom policies as well. Identify firmware vulnerabilities and apply the necessary patches to secure your multiclient environment from intrusions. In-house ITSM integration: Configuring integration to client-specific ServiceDesk Plus MSP accounts ensures faster troubleshooting. This out-of-the-box feature lets you customize the message in the form of alerts that are to be passed on as tickets based on your requirements. Client-specific ITSM ticketing mechanism ensures faster troubleshooting. Exhaustive reports: An MSP must evaluate past data and forecast future growth trends. Service providers may easily analyze and anticipate performance setbacks and network failures with the help of OpManager MSP's detailed, customizable reports. This enables them to maintain a disaster-free multiclient network environment. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 72 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Subscription pricing starts at $795. Perpetual pricing starts at $1995. For more details on the pricing, contact ManageEngine. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: American Samoa, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, Cook Islands and 80 more ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Trail - Automated Scheduling - Automatic Backup - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Build Automation - CPU Monitoring - Capacity Management - Capacity Planning - Change Management - Compliance Management ## Integrations (6 total) - IPAM - ManageEngine Log360 - ManageEngine NetFlow Analyzer - ManageEngine Network Configuration Manager - ManageEngine ServiceDesk Plus MSP - ServiceDesk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [MSP Software](https://www.getapp.com.au/directory/645/managed-service-providers-msp/software) ## Related Categories - [Server Management Software](https://www.getapp.com.au/directory/647/system-administration/software) - [Network Monitoring Tools](https://www.getapp.com.au/directory/480/network-monitoring/software) - [IT, Server and Network Monitoring Tools](https://www.getapp.com.au/directory/652/it-server-network-monitoring/software) - [Network Management Software](https://www.getapp.com.au/directory/2099/network-management/software) - [Network Troubleshooting Software](https://www.getapp.com.au/directory/1131/network-troubleshooting/software) ## Alternatives 1. [N-central](https://www.getapp.com.au/software/1999255/solarwinds-n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://www.getapp.com.au/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews) 3. [Cove Data Protection](https://www.getapp.com.au/software/108695/solarwinds-msp-backup-recovery) — 4.7/5 (217 reviews) 4. [Syncro](https://www.getapp.com.au/software/2047491/syncro) — 4.6/5 (148 reviews) 5. [IT Glue](https://www.getapp.com.au/software/113707/itglue) — 4.6/5 (331 reviews) ## Reviews ### "Simplifies service delivery without forcing compromises on granularity" — 4.0/5 > **Jerome** | *22 April 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: OpManager MSP provided some benefit in when it came to allowing different monitored groups per client depending on the thresholds, schedules and report settings. It allowed for dealing with both big and minor clients at the same time, without affecting the primary processes. > > **Cons**: When implementing new clients for those who already possess some infrastructure, the discovery engine misses some less popular SNMP-enabled devices unless I supply OIDS. ----- ### "Transforming my network oversight is going to be quite easy" — 5.0/5 > **Mohammad** | *2 April 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I was able to get the basic points of real-time performance monitoring that was invaluable to the success of the project. It helped in recognizing various network problems among the clients and predetermining them to avoid interruptions and guarantee their dependable performance. > > **Cons**: Sometimes during periods of heightened activity receiving the alerts took a little while and in order not to miss anything important I had to check them.​ ----- ### "Manage Engine is monitor the IT asserts in the network equipment availability and utilization" — 3.0/5 > **Nirmal** | *19 May 2023* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: use to monitor field equipment at once place. performance and load monitoring. seeking for more IOT equipment features are required. > > **Cons**: SNMP interface is required for irrespective of the operating system, options require to interface like RFID readers, Cameras, controllers, PLC and other IP based devices. ----- ### "Ensured centralized monitoring made client management very easy" — 5.0/5 > **KEERATI** | *16 April 2025* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: The multi-tenant system enabled me to manage many client networks in one interface. I could monitor availability of devices, their performance as well as alarms without changing context which would help address the multiple environments for clients.​ > > **Cons**: It took time for updates to appear, so I had to check given metrics myself which only slightly affected the decision-making process.​ ----- ### "Simplified setup process for complex alerts" — 4.0/5 > **Martin** | *25 April 2025* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: The best about OpManager MSP is the extent of the custom reporting and display feature. It enables me to offer several specialized client reports that target significant figures in the network and maintain clients informed about their network health. > > **Cons**: One of the challenges I have faced is the time it takes to set up multi-client alert system. It is also a challenge to set thresholds that are unique to each client network due to the difference in infrastructure. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/2046621/manageengine-opmanager-msp?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2046621/manageengine-opmanager-msp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data