GoToWebinar

GoToWebinar

Do-It-Yourself webinars for marketing, training, & more

4.5/5 (445 reviews)

GoToWebinar Overview

GoToWebinar is a “do-it-yourself” platform for hosting webinars with up to 3,000 people. Typical use cases include marketing, training, and corporate communications. Get the features, integrations and analytics you need to engage your audience and make personal connections that drive your business.

Pricing

Starting from
USD 89.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

GoToWebinar Reviews

Overall rating
4.5/5
92% positive reviews
267
Excellent
144
Very good
32
Average
2
Poor
0
Terrible
Garrett G.

Great Webinar Platform with Full Automation

Used Monthly for 2+ years
Reviewed on 08/08/2018
Review Source: Capterra

Great webinar tool that's supported by a huge number of other apps as well. The app performs reliably and has the added benefit that most people have used it so you rarely have to worry about people not being able to connect.

Pros

There is one thing that really sets GoToWebinar apart from the competition in my opinion. First, if you subscribe to GoToWebinar Pro, you can pre-record and fully automate your webinars. If you run webinars in a timezone that's 12 hours behind or ahead of you, it's a HUGE lifesaver to be able to record a webinar a month in advance and have a fully-automated version of it run during the middle of the night when you're sleeping warm and happy at home. There's zero manual input required to run a recorded webinar which is amazing. Simply schedule the webinar, invite people to attend, and it's all done for you! Do see my note below regarding the one downside to recorded webinars with Goto.

In general, GoToWebinar seems to have the largest number of native integrations (integrations that don't require you to cobble something together with a third-party API connector).

From every other standpoint, I'd say GoToWebinar is on par with most solutions out there.

Cons

There are some quirks related to the setup of webinars that can be a bit frustrating and the customization of the webinar landing pages and emails is so minimal that it might as well be non-existent. Basically you slap your logo on the email and that's where the customization ends.

For recorded webinars, there's one big downside. You need to have the recording of the webinar done at the time that you schedule the webinar. This means that if you are planning to record a webinar in a month, you'll have to schedule the recorded version at a later date. We get around this now by hosting the recorded webinars one month after the original, however it would be much better if you could simply create a standard webinar, and change it to a recorded one after it's already been created.

A little pricey compared to some of the competition, but a LOT more affordable than others.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Webinar - tool which is not user-friendly all the time.

Used Daily for 2+ years
Reviewed on 28/11/2018
Review Source: Capterra

Pros

- We can invite more people to join a live webinar before start the meeting.
- It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between.
- With the good speed of internet connection you can have a video with good call quality and clear vision.
- You can record the session too for future use and train more people with the same recording without repeating those things twice.
- Good software to conduct remote meetings with geographically distant colleagues.
- We can share screen too, so that other people will get more idea about what we want them to understand.
- You can transfer the rights of sharing of the screen too.
- you can submit the feedback after end of meeting for better improvements.

Cons

- This platform stuck and freeze more often compare to other remote meeting tools.
- If you do not have an accurate internet connection, then there is no use of this tool.
- The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool.
- We have to wait outside the main meeting page if the organizer is late.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Dishant S.

Organising many webinars successfully

Used Weekly for 1+ year
Reviewed on 15/04/2019
Review Source: Capterra

I use this software to do a weekly webinar with our clients. Through this software, we can interact with a lot of people at the same time. They can ask us questions, and we can easily communicate with them and solve their queries. We are also using it to connect with our remote employees.

Pros

GoToWebinar is a fantastic tool to host online webinars. It is pretty straightforward to get started. You can sign up in the software very quickly and begin organising great webinars.

The best feature which I liked the most about GoToWebinar is that we can send live questionnaire about the concept or theme of the webinar or we can directly talk to them about any issue faced during that time. In this manner, we get complete control over the webinar.

There are cases when someone is not able to attend a webinar due to some reason. In GoToWebinar, we can have a recorded copy of the webinar directly stored in our dashboard and then, we can also share the link with the participants of the webinar who were not present at the time it was being broadcasted. They can watch them through that link.

It automatically sends the webinar reminder to all the attendees just a few minutes before the webinar starts.

Cons

One thing which I would like to mention is to keep the chats scrolling automatically just like in the case of YouTube.

Sometimes, when I am taking coding cases, I would like to see the code on the webinar attendee's screen to correct or debug the code. So, I would love to see a video conferencing type feature to be added.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

GoToWebinar- great if you have a large group attending your presentation

Used Monthly for 1+ year
Reviewed on 20/09/2018
Review Source: Capterra

GoToWebinar helped us edit the content of our presentations, pertaining to the feedback we gained from our attendees. It was fairly easy to use and our clients were all familiar with the software so we never had issues with them not knowing what to do when logging in.

Pros

What I liked most about GoToWebinar's software is that when we were putting together a presentation, it allowed us to invite hundreds of people. We were presenting to various sister hotels and knew we would have a large group that would exceed that of GoToMeeting's capacity, and I believe GoToWebinar had a limit of 1000 attendees at the time, which was more than we needed, but great to know we had the flexibility to invite more. It was also super helpful that attendees had to register to attend, allowing us to see exactly how many people were actually opening their invitations and interested in attending. Once we saw a general estimate of how many people would attend, we could tailor our presentation to make it more generic vs specific in order to address a larger group. The reporting functionality is by far the best feature for us as a sales team. We could see who came, who did the polls, how interested the attendees were, and poll results. It was eye opening for us to see that although we had a large turnout, the interest wasn't as great as we had expected. From that experience, we were able to analyze and re-evaluate the content of our next presentation based off of feedback we received.

Cons

I was a sales manager using the software so this didn't apply to me, but I do know that the GM did not like how expensive it was. He would often complain about the cost, but it wasn't enough for us to get rid of the software because we valued the information we gathered while using it.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Rocky K.

The standard for webinar platforms

Used Daily for 2+ years
Reviewed on 12/08/2018
Review Source: Capterra

Our goal with GotoWebinar is to connect with a massive audience (100-1000) and essentially sell them something. And a interrupt can be costly. The time and resources to get the leads to attend a live call is expensive. And if there's lag or breakdown in the connection, leads drop off and they won't buy. GoToWebinar's connection is consistent and once more, with 3-4 webinars a week - we don't see any downtime. It works!

Pros

From a business perspective, GoToWebinar works - with about 3-4 webinars per week, we rarely had a problem. It's a solid platform, and it just works. I also like that people can call into the webinar.

Cons

It's pretty ugly. It's one of those platforms where I have to spend a few days training a client how to use it. There's so many buttons and features tucked away. Competitors

It's also pretty expensive for most users, especially with alternatives like Facebook Live, Google Hangouts, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

GoToWebinar Pricing

Starting from
USD 89.00/month
Pricing options
Free Trial
Subscription
Value for money

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

Multiple plans available to support up to 3,000 attendees per Webinar
Choose the best plan for your business: https://www.gotomeeting.com/webinar/pricing

GoToWebinar Features

  • Conferencing

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Instant Messaging
  • Monitoring
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Video Conferencing
  • Voice Mail

Additional information for GoToWebinar

Key features of GoToWebinar

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Benefits

Expand Your Marketing Reach

Generate and nurture leads by educating your target market.
Reach prospects in a wider geographic area.
Invite guest speakers to endorse your product.

Streamline Company Communications

Conduct company-wide all hands meetings online.
Quickly update employees on new policies and procedures.
Enable HR to more easily provide new-hire and benefits orientations.
Record presentations for future reference and reuse.
Host Online Seminars

Present to hundreds without having to travel or reserve conference space.
Grab subject matter experts from across the globe.

Update remote customers and employees without traveling.
Host training sessions more frequently – at the same low rate.
Provide hands-on experience by sharing keyboard and mouse control.

GoToWebinar FAQs

Below are some frequently asked questions for GoToWebinar.

Q. What type of pricing plans does GoToWebinar offer?

GoToWebinar offers the following pricing plans:

Starting from: USD 89.00/month

Pricing model: Subscription

Free Trial: Available

GoToWebinar offers a 30-day free trial that includes:
Unlimited free Webinar service usage
Up to 100 attendees per Webinar
Audio via telephone and/or mic and speakers
Free product training and 24/7 support
Instant meetings with GoToMeeting®

Multiple plans available to support up to 3,000 attendees per Webinar
Choose the best plan for your business: https://www.gotomeeting.com/webinar/pricing

Q. What are the main features of GoToWebinar?

GoToWebinar offers the following features:

  • Automated email templates
  • Automated reminder emails
  • Customized branding
  • Full desktop sharing
  • Full-service registration
  • Outlook® calendar integration
  • Polls
  • Pre-webinar practice sessions
  • Q & A
  • Self-service attendees registration

Q. Who are the typical users of GoToWebinar?

GoToWebinar has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does GoToWebinar support?

GoToWebinar supports the following languages:

English

Q. What type of pricing plans does GoToWebinar offer?

GoToWebinar has the following pricing plans:

Subscription

Q. Does GoToWebinar support mobile devices?

GoToWebinar supports the following devices:

iPhone, iPad

Q. What other apps does GoToWebinar integrate with?

GoToWebinar integrates with the following applications:

Bitium, Genoo, HubSpot Marketing, Instapage, LeadSquared, Net-Results, Pipeliner CRM, Velocify, Zapier, eTrigue

Q. What level of support does GoToWebinar offer?

We do not have any information about what support options GoToWebinar has