--- description: Learn more about Pilot. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pilot Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Accounting Software](/directory/236/accounting/software) > [Pilot](/software/2045287/pilot) # Pilot Canonical: https://www.getapp.com.au/software/2045287/pilot Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2045287/pilot?page=2) > Bookkeeping, CFO, and tax services for startups and small businesses. > > Verdict: Rated **4.9/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 29 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pilot - **Location**: San Francisco, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 199.00 - **Pricing model**: Flat Rate - **Pricing Details**: Pilot Essentials: starting at $199/mo billed monthly or $169/mo billed annually Core: starting at $599/mo billed monthly or $499/mo billed annually Custom: Contact Pilot for pricing details. Pilot CFO Services Basic: $1750/mo Essential: $3150/mo Custom: $5250+/mo Pilot Tax Essentials: Starts at $2450/yr Standard: Starts at $5400/yr Pilot R\&D Tax Credit: 20% of total credits received. Save up to $500,000\* per year with this tax credit. We handle the full claim process and provide the necessary documentation to back up your claim with the IRS. Pilot Stock Administration: $399/hr. We’ll keep your cap table accurate and up-to-date so that you can confidently make important, timely decisions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Activity Dashboard - Data Import/Export - Document Management - Email Reminders - For Small Businesses - Mobile Access - Real-Time Data - Real-Time Reporting - Remote Access/Control - Transaction History ## Support Options - Email/Help Desk - Knowledge Base - Chat ## Category - [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software) ## Related Categories - [Accounting Software](https://www.getapp.com.au/directory/236/accounting/software) - [Corporate Tax Software](https://www.getapp.com.au/directory/1815/corporate-tax/software) - [Bookkeeping Software](https://www.getapp.com.au/directory/1057/bookkeeper/software) - [Financial Reporting Software](https://www.getapp.com.au/directory/247/reporting/software) ## Alternatives 1. [Xero](https://www.getapp.com.au/software/1671/xero) — 4.4/5 (3285 reviews) 2. [QuickBooks Online](https://www.getapp.com.au/software/20428/quickbooks-online-edition) — 4.3/5 (8427 reviews) 3. [TaxDome](https://www.getapp.com.au/software/2035759/taxdome) — 4.7/5 (3592 reviews) 4. [QuickBooks Enterprise](https://www.getapp.com.au/software/115227/quickbooks-enterprise) — 4.5/5 (20627 reviews) 5. [QuickBooks Online Advanced](https://www.getapp.com.au/software/100262/quickbooks) — 4.4/5 (1039 reviews) ## Reviews ### "The switch to Pilot has been a game changer" — 5.0/5 > **Ben** | *13 March 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Their team is amazing. Every human we've interacted with has been professional, knowledgable, and gone above and beyond to ensure a smooth onboarding. > > **Cons**: None so far\! Initially their process felt more geared to SaaS businesses, but they are able to support professional services just as well. > > Pilot is handling our monthly books and preparing our payroll every other week. Their system is amazing and the best I've experienced. They are incredibly organized and it's been a very smooth transition. Their rates are also fair\! ----- ### "Great platform for early stage companies - highly recommend" — 5.0/5 > **Will** | *20 August 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The consultative sales process made me confident in choosing Pilot for our accounting \& tax needs, the onboarding process was smooth, and their online portal is eye pleasing, easy to use, and makes collaborating with our dedicated bookkeeper seamless. > > **Cons**: So far, I don't see any negatives in the platform. Pricing is transparent but scales with company size and transaction volume, so I'm interested to see where we land as we grow, but for now it's a great value for the services we receive. > > Pilot has been a terrific partner from start to finish. The onboarding and bookkeeping experience have so far delivered above expectations, I'm loving their online portal, which is easy to navigate and presents our financials in a useful way - far better than pulling reports directly within QuickBooks. ----- ### "Nearly great" — 3.0/5 > **Verified Reviewer** | *26 April 2022* | Telecommunications | Recommendation rating: 3.0/10 > > **Pros**: The book keepers are Pilot are quite good (even though it's "AI" much of the real work still needs people). They are generally fast to respond and correct errors. The interface is email + relatively simple webUI that makes managing exceptions pretty easy, books are generally delivered on time. > > **Cons**: Customer support outside of book keeping is terrible. I tried to get pilot to also handle the company tax return, after 6 weeks of unresponsive email and repeatedly being sent questionnaires asking the same information, I gave up and used a regular accountant that was cheaper, faster, and more responsive. Pilot charges a premium, but offers far below average customer support for tax filing. ----- ### "Life made easy with pilot" — 5.0/5 > **Victor** | *22 June 2022* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: The income and expenses comparison is the most impactful as it determines the benchmark for the next marketing target. We have as well managed to integrate it with semper reservations for easy flow of revenue. > > **Cons**: Everything seems to be working well with pilot. > > We mainly work with the system in food and beverage department to track income versus expense. Stock is accurately tallied, expenses, sales all are deducted in one go giving us a solid plan on what to do next in terms of the company Goals. ----- ### "Happy Customer: Bookkeeping, Tax, CFO, R\&D" — 5.0/5 > **Max** | *5 April 2021* | Fund-Raising | Recommendation rating: 10.0/10 > > **Pros**: As a fast-growing tech company, it was extremely important to us that we partnered with a like-minded firm on our financials. We don't have this expertise in-house, but for a fraction of the cost we've been able to outsource and automate enormous amounts of the legwork involved with our monthly reconciliation process, CFO/Board Reporting, Tax, and R\&D filings. On top of that, Pilot continues to proactively create value for our business thanks to their talented team, wealth of knowledge with similar businesses as ours, and dedication to top-knotch customer service. As the ultimate testimonial, I frequently recommend Pilot to other entrepreneurs and personal friends of mine. > > **Cons**: My only regret is not working with them sooner\! Pilot has saved me hundreds of hours through their highly technical, automation-forward approach to everything they do. > > We started with Pilot Bookkeeping and have been adding on services (CFO, Tax, R\&D) ever since due to our satisfaction with their services and their efficient, effective all-in-one approach. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2045287/pilot?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2045287/pilot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data