---
description: Learn more about Gateway Ticketing. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gateway Ticketing Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Museum Software](/directory/913/museum/software) > [Gateway Ticketing](/software/2045239/galaxy)

# Gateway Ticketing

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> Gateway Ticketing is a ticketing software designed to help theme parks, zoos, aquariums, museums, ferries, or other tours and attractions handle point-of-sale processes, sales, memberships, and more on a unified platform. Organizations can manage, reserve, and invoice advance or group sales orders, create and apply discounts, provide upsell opportunities and collect customers' demographic information for marketing purposes.
> 
> Verdict: Rated **4.1/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 17 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gateway Ticketing Systems
- **Founded**: 1987

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact Gateway Ticketing Systems directly for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- Attendance Tracking
- Barcode/Ticket Scanning
- Barcoding/RFID
- Built-In Database
- Calendar Management
- Communication Management
- Contact Management
- Customer Data Management
- Customer History
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Data Storage Management
- Data Visualization
- Discount Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Museum Software](https://www.getapp.com.au/directory/913/museum/software)

## Related Categories

- [Museum Software](https://www.getapp.com.au/directory/913/museum/software)
- [Ticketing Systems](https://www.getapp.com.au/directory/86/ticketing/software)
- [Zoo Software](https://www.getapp.com.au/directory/1531/zoo/software)

## Alternatives

1. [Eventbrite](https://www.getapp.com.au/software/91490/eventbrite) — 4.6/5 (5762 reviews)
2. [Fienta](https://www.getapp.com.au/software/114100/fienta) — 4.8/5 (171 reviews)
3. [Purplepass](https://www.getapp.com.au/software/106187/purplepass) — 4.9/5 (302 reviews)
4. [TicketSource](https://www.getapp.com.au/software/104919/ticketsource) — 4.8/5 (537 reviews)
5. [Beyonk](https://www.getapp.com.au/software/2063767/beyonk) — 4.9/5 (167 reviews)

## Reviews

### "A must for admissions-based business" — 5.0/5

> **Tammy** | *5 August 2019* | Cosmetics | Recommendation rating: 9.0/10
> 
> **Pros**: I loved its ability to create barcodes, to track and produce reports from. It was a large software that had a lot of capability, many of which I didn’t even scratch the surface of.
> 
> **Cons**: I disliked how many options and little buttons there were to get to one place. It’s like twenty different routes to get to one destination. As a user, I also felt like the software as a whole looked a little outdated.

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### "Gateway Ticketing, A Partner in our Operation" — 5.0/5

> **Grant** | *2 April 2021* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Gateway Ticketing System's Galaxy offers us a single sales platform to service all our individual business needs.  It provides a powerful ticketing system, with a traditional POS system that continues to evolve to meet our ever changing environment.  The ability to run one platform, not only allows efficient system management, but also provides system experience for our guests and team members.
> 
> **Cons**: There is a bit of a learning curve when it comes to managing the system.  However Gateway has always provided us with outstanding support and documentation.
> 
> We have found Gateway to be more of a partner in our operations than a passive vendor.  We have a strong relationship with every level of the company.  I could not be more pleased with the service and the products they provide.   Galaxy has been a powerful tool to not only manage our sales, but enhance our guests experiences at our facilities.

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### "Avoid at all costs" — 1.0/5

> **Wenzhe** | *5 September 2022* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10
> 
> **Pros**: Really hard to find anything commendable.
> 
> **Cons**: The lack of automation and the undying coding errors that cause intense stress and inefficiency.
> 
> Diabolical, not a computerised system, actively fights the operator and undoes the work. Creates huge openings for human error.

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### "GATEWAY TICKETING" — 5.0/5

> **Yewande** | *28 November 2025* | Accounting | Recommendation rating: 8.0/10
> 
> **Pros**: Great value for money and the customer support was also so good and it was very easy to use as well as
> 
> **Cons**: The search functionality is cumbersome and it required extra patience when searching for old tickets
> 
> I liked the collection management event ticketing and membership management as it helped with our process and made it very efficient

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### "Gateway Ticketing - Fantastic\!" — 5.0/5

> **Ro** | *21 November 2025* | Entertainment | Recommendation rating: 9.0/10
> 
> **Pros**: I really liked that Gateway Ticketing is so easy to use, everything is so straightforward. The value for money is fantastic too.
> 
> **Cons**: I haven’t found anything that I didn’t like, I have only been using for a couple weeks but so far all good.
> 
> Brilliant source to use, everything you need is right here. Customer support is on the ball and will get back to you as quickly as they can.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2045239/galaxy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/galaxy/> |
| en-AE | <https://www.getapp.ae/software/2045239/galaxy> |
| en-AU | <https://www.getapp.com.au/software/2045239/galaxy> |
| en-CA | <https://www.getapp.ca/software/2045239/galaxy> |
| en-GB | <https://www.getapp.co.uk/software/2045239/galaxy> |
| en-IE | <https://www.getapp.ie/software/2045239/galaxy> |
| en-NZ | <https://www.getapp.co.nz/software/2045239/galaxy> |
| en-SG | <https://www.getapp.sg/software/2045239/galaxy> |
| en-ZA | <https://www.getapp.za.com/software/2045239/galaxy> |
| fr | <https://www.getapp.fr/software/2045239/galaxy> |
| fr-BE | <https://fr.getapp.be/software/2045239/galaxy> |
| fr-CA | <https://fr.getapp.ca/software/2045239/galaxy> |

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