---
description: Learn more about CUBIC. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CUBIC Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/1015/utility-billing/software) > [CUBIC](/software/2045231/cubic)

# CUBIC

Canonical: https://www.getapp.com.au/software/2045231/cubic

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> CUBIC is a utility billing software designed to help businesses provide a powerful billing and customer information system to manage utility operations. It lets users handle customer information, bills, cash receipts, usage, and payment history on a unified interface. Administrators can also conduct multiple search criteria for account inquiries, update and electronically input data in real-time, and generate receipts. CUBIC also provides reporting and extensive statistics capabilities.
> 
> Verdict: Rated **4.6/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 13 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Frey Municipal Software
- **Founded**: 1974

## Commercial Context

- **Starting Price**: USD 4,000.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Accounting
- Billing & Invoicing
- Contact Database
- Customer Management
- Customizable Templates
- Electronic Payments
- For Electricity
- For Natural Gas
- For Trash
- For Water
- Forecasting
- Historical Reporting
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Utility Billing Software](https://www.getapp.com.au/directory/1015/utility-billing/software)

## Alternatives

1. [Submeter Billing](https://www.getapp.com.au/software/131227/submeter-billing) — 4.6/5 (54 reviews)
2. [Heartland Payments+](https://www.getapp.com.au/software/2035467/heartland-payment-processing) — 4.3/5 (132 reviews)
3. [ExpenseLogic](https://www.getapp.com.au/software/2078015/expenselogic) — 4.8/5 (31 reviews)
4. [Rural Billing](https://www.getapp.com.au/software/2049062/rural-billing) — 4.9/5 (58 reviews)
5. [Zego](https://www.getapp.com.au/software/2047565/zego) — 4.5/5 (81 reviews)

## Reviews

### "Broad Software of Utility Billing Users" — 4.0/5

> **Aaron J.** | *25 March 2021* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: The software is very adaptive.  You can add multiple fees or taxes, you can also create billings for multiple types of utilities.
> 
> **Cons**: Consolidation of user accounts is difficult.  The local school has multiple meters, so each meter has it's own account.  This can make our large user report difficult, because it treats each one of those accounts as a large user, however the real large user is just the school.
> 
> CUBIC is very powerful and can do a lot of things for utilities.  Overall, my experience has been good with it.  Frey has great customer support to help navigate the difficult things.

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### "Good product but hard to maneuver." — 4.0/5

> **Pam** | *25 March 2021* | Nonprofit Organization Management | Recommendation rating: 2.0/10
> 
> **Pros**: This product is not very easy to use. Things that would work best for our company are not available to do with CUBIC. System in the past BUCS, was even worse from what I have heard from employees here that used it. The training you receive is amazing and this helps a lot knowing that you can always call and talk with someone and they can typically assist you.
> 
> **Cons**: Things that would work best for our company are not options available that CUBIC can provide. You have to do a lot of improvising and adjustments.
> 
> Overall our experience is good. But there are a lot of steps to do on somethings to accomplish a task. Thank goodness for the Customer Service Support.

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### "Cubic Review" — 3.0/5

> **LEANN** | *26 March 2021* | Government Administration | Recommendation rating: 5.0/10
> 
> **Pros**: I like being able to back date payments.
> 
> **Cons**: Software is more suited to larger companies/cities vs a smaller village.

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### "CUBIC" — 5.0/5

> **Ramona** | *25 March 2021* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Automation and user friendly data base, and the interface to our General Ledger.
> 
> **Cons**: Learning curve to complete billing data base and different type of billing process.
> 
> Very positive transition to CUBIC.  Our old billing programmer worked with the IT personnel to write a program to transfer our customer data base so that we did NOT have to spend time entering information for 1200 customers.  It was an easy transition and that speaks volumes to the IT Support personnel.  All modules we have are very user friendly.

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### "Cubic" — 5.0/5

> **Belinda** | *26 March 2021* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: I use Cubic billing software everyday and it is very easy to use.  It is an easy program to follow.  I find Cubic to be very easy to have any errors fixed with help of customer support.  When I make an error I write down the way to resolve the issues and if it so happens I make the mistake again, I have my notes to refer back to and I can correct it myself, which is great.
> 
> **Cons**: I really don't have any negative about Cubic, it is very easy to work with.
> 
> I like that I can use it with out much worries, If I have any questions most of the time I can call customer service and get help.  I like the easiness or the billing system.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2045231/cubic)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/cubic/> |
| en-AE | <https://www.getapp.ae/software/2045231/cubic> |
| en-AU | <https://www.getapp.com.au/software/2045231/cubic> |
| en-CA | <https://www.getapp.ca/software/2045231/cubic> |
| en-GB | <https://www.getapp.co.uk/software/2045231/cubic> |
| en-IE | <https://www.getapp.ie/software/2045231/cubic> |
| en-NZ | <https://www.getapp.co.nz/software/2045231/cubic> |
| en-SG | <https://www.getapp.sg/software/2045231/cubic> |
| en-ZA | <https://www.getapp.za.com/software/2045231/cubic> |

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