---
description: Learn more about Silkpay. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Silkpay Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Payment Processing Software](/directory/23/payment-management/software) > [Silkpay](/software/2044655/silkpay)

# Silkpay

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> Payment platform offering Alipay, WeChat Pay, Union Pay, Visa/Mastercard acceptance. It supports online and in-store payments.
> 
> Verdict: Rated **4.3/5** by 8 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Silkpay

\- Accept payments 24/7 without hassle
- Accept 30+ popular payment methods worldwide
- Silkpay efficiently manages international payments by accepting local currencies
- Easy-to-integrate solution
- Competitive pricing
- Support by phone, live chat, and email
- Merchants are protected against fraud
- A dedicated back-office with access to view and manage all transactions
- Adapt to payment trends

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 8 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Silkpay

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Pricing Details**: Pricing based on payment method. Visit our pricing page or contact Silkpay for more details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, Italian
- **Available Countries**: Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Lithuania, Luxembourg, Malta, Netherlands and 8 more

## Features

- API
- Billing & Invoicing
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- In-Person Payments
- Mobile Payments
- Multi-Currency
- Multiple Payment Options
- Online Payments
- Payment Fraud Prevention
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Status Tracking

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software)

## Alternatives

1. [PayPal](https://www.getapp.com.au/software/91263/paypal) — 4.6/5 (26301 reviews)
2. [Venmo](https://www.getapp.com.au/software/106635/venmo) — 4.7/5 (9271 reviews)
3. [Stripe](https://www.getapp.com.au/software/91015/stripe) — 4.6/5 (3309 reviews)
4. [Square Payments](https://www.getapp.com.au/software/112251/square-payments-processing) — 4.7/5 (2672 reviews)
5. [Square Point of Sale](https://www.getapp.com.au/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews)

## Reviews

### "Great for selling to Asian customers in Asia" — 5.0/5

> **Sanaa** | *26 August 2023* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Silkpay payment system is very useful to sell physical, expensive products to remote customer.During Covid, our customers in China asked for products to be sent to them, but we refrained to sell them since we worried of scams : someone can ask for the products, pay on our website with a Visa, receive the parcel and then open a litigation on the payment saying that someone stole his card. If this happens, the payment is blocked by Visa and the money is returned to the customer.With Alipay (one of the wallets proposed on Silkpay POS terminals), the customer cannot say that the payment was done without his agreement and therefore he cannot ask for suck a fraudolent refund.Since our payments are now secure, we increased our sales to Asia.
> 
> **Cons**: Backoffice interface is not nice-looking on the computer screen, but the interface on mobile phone is okay

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### "North Led Innovation perfekt match with Silkpay" — 4.0/5

> **Stefan** | *20 September 2023* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Silkpay has very fast and smooth support to get started. System is easy and Secure.
> 
> **Cons**: Could be easier to find information about what system contains when start to work.
> 
> We have started recently and most of information was easy to understand when started. System is secure and good overview

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### "terrible service" — 1.0/5

> **hesham** | *30 May 2023* | Wholesale | Recommendation rating: 0.0/10
> 
> **Cons**: terrible service i pay 300euro for my account they open for me solo trade account miss \[sensitive content hidden\] never help no support I can't use it for the 500 limit they make for me or I have to pay from them  machine for payment

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### "Access to China Clients" — 5.0/5

> **Guy** | *20 September 2023* | Human Resources | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to let my client use their normal way of paying in China (WeChat Pay, AliPay)
> 
> **Cons**: For now ...  i don't have any reproach to do \!
> 
> At last I can easily receive payment from my Chinese client

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### "One of the best payment processor" — 5.0/5

> **Foo Hong Wee** | *25 September 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: With Silkpay, it has become the best ways to open up the Chinese market in Europe and America.  Receiving payment from Chinese customer will never be a problem again.
> 
> **Cons**: Nothing to complain having Silkpay as your payment processor

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2044655/silkpay)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/silkpay/> |
| en-AE | <https://www.getapp.ae/software/2044655/silkpay> |
| en-AU | <https://www.getapp.com.au/software/2044655/silkpay> |
| en-CA | <https://www.getapp.ca/software/2044655/silkpay> |
| en-GB | <https://www.getapp.co.uk/software/2044655/silkpay> |
| en-IE | <https://www.getapp.ie/software/2044655/silkpay> |
| en-NZ | <https://www.getapp.co.nz/software/2044655/silkpay> |
| en-SG | <https://www.getapp.sg/software/2044655/silkpay> |
| en-ZA | <https://www.getapp.za.com/software/2044655/silkpay> |

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