New Relic
About New Relic
New Relic empowers engineers with a data-driven approach to planning, building, deploying, and running software. Its unified data platform integrates all telemetry data with powerful full-stack analysis tools, enabling engineers to move beyond understanding "what" is happening to uncovering "why" things are happening. This deeper insight improves uptime, enhances reliability, and boosts efficiency, ultimately delivering exceptional customer experiences that drive growth. With New Relic, engineers can confidently navigate the complexities of software development and operations, leveraging insights to optimize performance and achieve business success. Discover the power of understanding "why" with New Relic's comprehensive solutions.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of New Relic
End-to-End Performance Management Made Easy
Sign-up for your free account. Deploy a small, lightweight agent in your application servers. Then, log into the New Relic web app and the service will immediately “light up” with actionable performance data about your application. From here your application and server monitoring experience begins! Oh, and this only takes about 2 minutes – so yeah it’s easy!
Don't worry it’s safe and secure too. 70,000+ customers trust us to monitor more than 140 billion metrics daily.
Security certifications? Yes, we have those – we successfully completed our SOC2 audit.
Rather than building on expensive, monolithic application architectures, organizations today are increasingly developing applications that get the job done easily and provide immediate value. This means that applications are being written in languages and frameworks that get the job done fast. They need an application performance management tool that does the same thing. That’s why New Relic is the only application performance management solution that supports applications written in Java, .NET, PHP, Ruby, Python, and Node.js.
Whatever language your app is written in – New Relic One has you covered!
SaaS-Based App Management Anytime, Anywhere
Proven app management capabilities delivered as a service. What does that really mean? It's our system, in our datacenter, and we do the heavy lifting. All you do is log in via your browser, watch your app, find and fix issues. Not to mention – save a ton of time and money along the way.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premises
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of New Relic: 61
Alternatives
Nagios Core
Grafana
Docker
Server & Application Monitor
Reviews
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- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
System analytics made easy!
Reviewed on 20/07/2019
Overall experience was really good with us identifying the system bottlenecks using New Relic and...
Overall experience was really good with us identifying the system bottlenecks using New Relic and then optimizing those and checking their improved performance in New Relic again.
Pros
New Relic can be used to monitor system performance by integrating it with your system, written in any programming language, so that New Relic can gather variety of system metrics available. The APIs being used in the system can be profiled using New Relic or be it the queries happening on the system database. This analysis can later help in optimising the system performance by making sure all these slow api hits or db queries are working efficiently.
Cons
User interface of New Relic can be enhanced and made more user friendly for new users so that they can start their system analysis straightaway without having to get familiar with the UI first.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
New Relic is a great way to keep track of website performance
Reviewed on 07/07/2022
It's been really helpful using New Relic to monitor our websites and servers.
It's been really helpful using New Relic to monitor our websites and servers.
Pros
Front and back-end monitoring. Customizable dashboard and alerts.
Cons
Some JS overhead when in use. Can be tricky to focus in on different parts of the site.
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Too many changes, too much reliance on community support
Reviewed on 22/07/2022
I really want to like this software, but find that they are constantly giving me reasons for...
I really want to like this software, but find that they are constantly giving me reasons for concern. It may do well at feature we don't use, but is cumbersome and constantly changing.
Pros
New Relic is easy to implement and has an active community.
Cons
They are constantly changing the way the software works, deprecating features for improved features. Which is good but requires constant changes. Their documentation is often out of date because of these changed. I once found an error in their documentation as part of a support case and they asked me to update their documentation. Support is slow and not the most helpful.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
One stop solution for all your APM need
Reviewed on 06/12/2019
I been working with New Relic for quite a while now i am not able to find any replacement for it...
I been working with New Relic for quite a while now i am not able to find any replacement for it till now
Pros
Relic is one of the best Application performance management tool available in market, It helps Application support team to review the performance of application and suggest the best way to optimize it
Cons
New Relic is an enterprise tool which means it comes with licensing cost which makes it tough for small scale business owners to buy the license
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Know the issue before your customer
Reviewed on 12/03/2019
Together with Zabbix, New Relic enables us to detect and fix issues on our production servers...
Together with Zabbix, New Relic enables us to detect and fix issues on our production servers faster.
Insightful reports help to analyze the efficiency of our updates: we can see whether the update fixed the performance issue it was supposed to or not, and perform analysis of our codebase in long retrospect.
Pros
- Integration with our technology stack helps us to set up monitoring for most critical issues in our software;
- Integration with Zabbix allows to push errors to our OPS team communication channels and fix issues before customers have to notice and report the issue to support.
Cons
Nothing in particular, New Relic does a great job of monitoring KPIs for our SaaS app.
New Relic FAQs
Below are some frequently asked questions for New Relic.Q. What type of pricing plans does New Relic offer?
New Relic offers the following pricing plans:
- Pricing model: Free Version
- Free Trial: Available
<strong>New Relic for Mobile Apps</strong> all new accounts start out with a free 30 day trial of Enterprise. Once trial period ends, your account will automatically be migrated to our Lite (free) subscription. Standard starts at $29/month per app.
Q. Who are the typical users of New Relic?
New Relic has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does New Relic support?
New Relic supports the following languages:
English
Q. Does New Relic support mobile devices?
New Relic supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does New Relic integrate with?
New Relic integrates with the following applications:
AWS AppSync, AWS CloudFormation, AWS CloudTrail, AWS Elastic Beanstalk, AWS Glue, AWS Identity and Access Management (IAM), AWS IoT, AWS Lambda, AWS Personal Health Dashboard, AWS Step Functions, AlertOps, Amazon API Gateway, Amazon CloudFront, Amazon Connect, Amazon DocumentDB, Amazon DynamoDB, Amazon EC2, Amazon ECS, Amazon EMR, Amazon ElastiCache, Amazon Neptune, Amazon RDS, Amazon Redshift, Amazon S3, Amazon SES, Amazon SageMaker, Amazon Simple Notification Service (SNS), Apache Cassandra, Apache Cordova, Apache Kafka, Apache Solr, Apache Tomcat, Apica, Aporia, Azure Cosmos DB, Azure Front Door, Commander, Compass, ConnectALL Integration Platform, DeployHQ, Desktop.com, DevHub, Django, Docker, Domo, Dotcom-Monitor, Drupal, Easyflow, Faddom, Flagsmith, Fleep, Frugal Testing, Fuse, Gatsby, Geckoboard, GitHub, Glassbox, Google App Engine, Google Cloud Datastore, Google Cloud Run, Google Cloud SQL, Google Cloud Storage, HCL IntelliOps Event Management, HashiCorp Consul, Hosted Graphite, HyperSQL DataBase, IBM Cloud Kubernetes Service, IronWorker, JW Player, Jira, Joomla, Kion, Klips, Komodor, Kovair DevOps, Kovair QuickSync, KrakenD, Kubernetes, Lacework, LogRocket, ManageEngine AlarmsOne, Mango, MariaDB, MediaWiki, MongoDB, MySQL, NServiceBus, Office Chat, Oobeya, OpenShift, OpsGenie, OpsVerse, Opsani, Oracle Database, Ozone, PARiM, PagerDuty, Pantheon, Pipedream, Pivotal Tracker, Plandek, Plesk, PostgreSQL, Postman, Prometheus, PubNub, Pulumi, Puppet Enterprise, Resmo, Retently, RingCentral Contact Center, Rippling, Rootly, Rublon, SIGNL4, SQLite, Scala, Sedai, Selector Analytics, Silex, Slack, Sorry, Spinnaker, Split, Splunk On-Call, Squadcast, Squid Alerts, StatusGator, StatusHub, Statuspage, Statuspal, Style Intelligence, Superblocks, Talkspirit, Teamstack, Terraform, Torii, Trelica, TruEra, Ubuntu, Ultra Commerce, VMware Tanzu, Vivantio, WebLOAD, Windows 10, iLert
Q. What level of support does New Relic offer?
New Relic offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
Related categories
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