--- description: Learn more about Userflow. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userflow Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [No Code Platform Software](/directory/2711/no-code-platform/software) > [Userflow](/software/2044207/userflow) # Userflow Canonical: https://www.getapp.com.au/software/2044207/userflow Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2044207/userflow?page=2) > Userflow is an AI-powered product adoption platform that helps SaaS teams onboard, guide, and support users in-app. Create personalized experiences, drive activation and adoption, and reduce churn—all without code. > > Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Userflow Turn users into champions. Guide users to value faster with personalized, in-app experiences that drive activation, adoption, and long-term success. Build without engineering. Create product tours, checklists, tooltips, and resource centers in minutes—no code required. Deliver the right experience at the right time. Target users based on behavior, attributes, and lifecycle stage to deliver highly relevant guidance. Accelerate onboarding and time-to-value. Help new users get started quickly and confidently with step-by-step, contextual guidance. Drive feature adoption and engagement. Surface key features and guide users to meaningful actions that increase product usage and stickiness. Reduce support volume with self-service. Enable users to find answers instantly with in-app resource centers and AI-powered assistance. Close the gap between insight and action. Identify friction and drop-offs, then immediately take action with in-app experiences to improve outcomes. Measure and optimize continuously. Track performance, analyze user behavior, and refine experiences to maximize impact. Scale product-led growth. Support onboarding, adoption, retention, and expansion with a single, unified platform. Move faster with AI. Leverage AI to generate experiences, improve content, surface insights, and guide users in real time. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 14 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Userflow ## Commercial Context - **Starting Price**: USD 300.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audience Targeting - Charting - Collaboration Tools - Communication Management - Content Creation - Contextual Guidance - Conversion Rate Optimisation - Conversion Tracking - Customer Journey Mapping - Customer Segmentation - Customisable Branding - Customizable Questions - Customizable Reports ## Integrations (10 total) - Amplitude - Heap - HubSpot CRM - Intercom - LogRocket - Mixpanel - RudderStack - Segment - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [No Code Platform Software](https://www.getapp.com.au/directory/2711/no-code-platform/software) ## Related Categories - [No Code Platform Software](https://www.getapp.com.au/directory/2711/no-code-platform/software) - [Customer Engagement Software](https://www.getapp.com.au/directory/650/customer-engagement/software) - [Product Management Software](https://www.getapp.com.au/directory/991/product-management/software) - [Customer Journey Mapping Tools](https://www.getapp.com.au/directory/1611/customer-journey-mapping-tools/software) - [Digital Adoption Platforms](https://www.getapp.com.au/directory/1627/digital-adoption-platform/software) ## Alternatives 1. [Aha\!](https://www.getapp.com.au/software/106671/aha) — 4.7/5 (561 reviews) 2. [monday.com](https://www.getapp.com.au/software/91734/monday-com) — 4.6/5 (5726 reviews) 3. [Asana](https://www.getapp.com.au/software/90584/asana) — 4.5/5 (13547 reviews) 4. [Pendo](https://www.getapp.com.au/software/107315/pendo-platform) — 4.5/5 (238 reviews) 5. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (2887 reviews) ## Reviews ### "Better than some of more popular brand" — 4.0/5 > **Halimatun** | *16 November 2021* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement. > > **Cons**: The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it. ----- ### "It quickens the rate at which we can release top-notch research related training material." — 5.0/5 > **Atour** | *4 November 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods. > > **Cons**: Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations. > > When assistance is required, their support is very helpful and quick to respond. ----- ### "Give it an A" — 4.0/5 > **Keith** | *15 June 2025* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: I love the ease of installation. It is also easy to use with good drop downs. I would recommend to other small businesses. > > **Cons**: The cost is a bit high for smaller businesses. Customer Service can be a tad slow on occasions. Thats it. > > It was a great experience. Easy to install good navigation and haven't noticed any lag as i have with others. ----- ### "Easy to use but powerful onboarding software" — 5.0/5 > **David** | *14 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away. > > **Cons**: The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow. > > Very happy customer, will continue to use the product as we grow and would definitely recommend it to others. ----- ### "Finally, a user onboarding SaaS that don't suck" — 5.0/5 > **Quentin** | *12 April 2021* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app. > > **Cons**: The Segment integration is not native. Except that, it's perfect. > > We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/2044207/userflow?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/2044207/userflow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data