GetResponse
About GetResponse
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community.
GetResponse's powerful email marketing software includes AI-enhanced content creation tools, professional templates, easy-to-use design tools, and proven deliverability. Our customers are empowered with tools to build a website and unlimited landing pages, and create engaging pop-ups and signup forms. The marketing automation builder brings your ideal automated communication scenario to life with a visual builder that can grow with your needs.
With our easy-to-use platform, proven expertise, and focus on user-friendly solutions, GetResponse is the ideal tool for small businesses, solopreneurs, coaches, and marketers looking to grow their audience, sell their products and services, and engage with their subscribers in a meaningful way.
Key benefits of GetResponse
GetResponse is the email marketing platform that empowers marketers, solopreneurs, coaches, and small business owners with comprehensive, affordable, and easy-to-use tools to grow, engage, and convert their audience. With over 25 years of expertise, GetResponse goes beyond email to provide powerful automation and list growth tools, making it the go-to solution for those who want to succeed in building their personal brand, sell products and services, nurture their audience, and build a community.
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- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I hate marketin - but GetResponse makes me smile as I do the job I hate!
Reviewed on 27/07/2022
I love it, what can I say, I'm happy to pay the low price for using such a great marketing...
I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?
Pros
The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.
Cons
OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!
Reasons for Choosing GetResponse
GetResponse is easier to use, and has better templates and better support.Switched From
MailchimpReasons for Switching to GetResponse
I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.Response from GetResponse
Hi Stephen,
We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Efficiency and Effectiveness Combined: Unveiling the Capabilities of GetResponse
Reviewed on 13/06/2023
I used GetResponse during my internship at the University's Department of Pharmaceutical Development...
I used GetResponse during my internship at the University's Department of Pharmaceutical Development and Research to inform our stakeholders, such as researchers, colleagues, and industry partners, about updates and research findings. The program worked well in organizing our email marketing and keeping our audience interested. GetResponse's user-friendly UI and adaptable templates made creating emails simple while maintaining brand coherence. Through the delivery of customized messages based on subscriber behavior, the automation features facilitated the simplification of communication. We were able to improve our plans thanks to the statistics of the platform, which gave us information on how effective our advertisements were. GetResponse significantly improved our research communication and stakeholder participation thanks to its dependable deliverability and helpful customer service.
Pros
GetResponse provides organizations with a full range of email marketing solutions that enable them to establish and maintain relationships with their audience. Even for amateurs, it is simple to design professional-looking email campaigns with its user-friendly editor and drag-and-drop functionality. The automation features of GetResponse make it possible for targeted and tailored communication, which helps businesses save time and engage subscribers when it matters most. The platform's advanced analytics offer insightful information about the effectiveness of campaigns and enable data-driven adjustments. GetResponse is a flexible all-in-one solution for digital marketing because it also provides a variety of extra capabilities including landing page development, webinars, and e-commerce connection. GetResponse is a great option for companies looking to improve their email marketing strategies because of its dependable deliverability and quick customer service.
Cons
Despite GetResponse's extensive feature set, there are a few things to keep in mind. The user interface's wealth of options and capabilities may be a little too much for some users to handle. Even if the automated workflows are effective, setting up more complicated scenarios may involve a small learning curve. A further drawback for companies on a tight budget may be the fact that some advanced features and integrations are only offered on higher-tier contracts. Despite these minor flaws, GetResponse is a dependable option for companies trying to streamline and improve their email marketing efforts because of its extensive feature set, deliverability rates, and customer service.
Response from GetResponse
Hi Angelica,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Electrical/Electronic Manufacturing
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
THE SERVICE IS SIMPLY UNRELIABLE
Reviewed on 23/10/2020
5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google...
5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess)
6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate.
7. There is a limit of 3 speakers.
8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient.
9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.
Pros
Nice e-mail marketing tools and wide choice of templates.
Cons
We purchased MAX account for 3 months.
1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule.
2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions).
3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential.
4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)
Response from GetResponse
Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected]. -Taylor
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Go get it it's the best out there.
Reviewed on 20/07/2023
I am very happy and feel lucky i found them. before i have being using other systems but the...
I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.
Pros
Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.
Cons
I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.
Response from GetResponse
Hi there,
Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated.
Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings.
If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse.
Thank you for choosing GetResponse, and we feel lucky to have you as part of our community.
Best regards,
Abbie
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Getresponse lost its edge
Reviewed on 23/11/2021
Pros
The support is always available and helpful.
The UI is clean and ok to navigate through.
(I've seen much worse and much better too though)
I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.
Cons
I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing.
Not anymore sadly.
Automations should be a killer feature but instead, it seems half-baked and not really improved.
Contact based ESPs are much easier to work with.
It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price.
If you're a beginner, then, you will most likely love it's all-in-one offer.
If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.
Reasons for Switching to GetResponse
At the time, 10 years ago, it had more features and a better price point. I still think it holds true but the competition got fierce and there are better alternatives for advanced marketers these days like Active Campaign, Ontraport or Encharge.Response from GetResponse
Hi Geoffrey!
Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor
GetResponse FAQs
Below are some frequently asked questions for GetResponse.Q. What type of pricing plans does GetResponse offer?
GetResponse offers the following pricing plans:
- Starting from: INR 1,583.30/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of GetResponse?
GetResponse has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does GetResponse support?
GetResponse supports the following languages:
Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does GetResponse support mobile devices?
GetResponse supports the following devices:
Q. What other apps does GetResponse integrate with?
GetResponse integrates with the following applications:
123FormBuilder, Adobe Commerce, Batchbook, BigCommerce, Bouncer, Capsule, ClickDesk, ClickMeeting, Drupal, Eventbrite, Formstack Forms, FreshBooks, GitHub, Google Ads, Google Analytics 360, Google Contacts, Highrise, Joomla, Jotform, Justuno, Kissmetrics, Lightspeed, LiveAgent, LiveChat, LiveHelpNow, MemberMouse, Meta for Business, Mixpanel, MoonClerk, Oviond, Pabbly Connect, PayPal, Picreel, PrestaShop, Salesforce Sales Cloud, SamCart, Shopify, Slack, Sumo, Survicate, Twitter/X, VWO Testing, Vidyard, Viewbix, Vtiger CRM, Wistia, WooCommerce, WordPress, Zapier, Zen Cart, Zendesk Suite, ZeroBounce, Zoho CRM
Q. What level of support does GetResponse offer?
GetResponse offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
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