---
description: Learn more about Rasa. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Rasa Reviews, Cost & Features | GetApp Australia 2026
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Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Rasa](/software/2043563/rasa-stack)

# Rasa

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> Leading conversational AI platform, allowing small teams and large enterprises to create superior AI assistants and chatbots and facilitate communication with customers.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rasa Technologies
- **Location**: Berlin, Germany

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Available Countries**: Germany

## Features

- AI/Machine Learning
- Chatbot
- Contextual Guidance
- For Developers
- Generative AI
- Intent Recognition
- Natural Language Processing
- Pre-Configured Bot
- Reporting/Analytics
- Third-Party Integrations

## Support Options

- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.com.au/directory/1647/conversational-ai-platform/software)
- [Live Chat Software](https://www.getapp.com.au/directory/561/live-chat/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://www.getapp.com.au/software/9448/zendesk) — 4.4/5 (4072 reviews)
3. [Tidio](https://www.getapp.com.au/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [LiveChat](https://www.getapp.com.au/software/8385/livechat) — 4.6/5 (1715 reviews)
5. [Crisp](https://www.getapp.com.au/software/111347/crisp) — 4.6/5 (147 reviews)

## Reviews

### "Why Rasa" — 5.0/5

> **shushant** | *1 February 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Rasa is probably the best python framework for building NLP based chatbot system. The machine learning models that has been used for intent classification, entity recognition and NLG models are highly accurate. The data format is very easy to interpret from Rasa.
> 
> **Cons**: There are no any features that I do not like about Rasa.
> 
> I have been using Rasa stack for chatbot development for the past three years. I have developed multiple chatbot systems using Rasa.

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### "Rasa Review" — 5.0/5

> **Beebek** | *1 February 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Rasa is a great tool for building AI powered chatbots. It's intent classification models are very accurate and named entity recognition models are also highly accurate.
> 
> **Cons**: Integrating rasa chatbots with other comunication channels documentation should be improved
> 
> Very good experience using rasa

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### "Best Tool For Chat Bots" — 4.0/5

> **Verified Reviewer** | *12 December 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to develop the chat bots for clients and personal use. Can trigger Robocorp bots from the chat bots. This is open-source platform, which makes it more popular in building chat bots.
> 
> **Cons**: For now, there is nothing that makes me dislike this tool.

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### "Tecnología ideal para la creación de chatbot" — 5.0/5

> **Fernando Matías** | *15 October 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Tecnología de código abierto y gratuito. Dispone de documentación en constante actualización y crecimiento. Cuenta con gran cantidad de material para aprender a utilizar la herramienta. El foro oficial cuenta con un gran número de miembros que participan de manera activa.
> 
> **Cons**: No cuenta con soporte oficial con el idioma español, pero se lo puede implementar con pocos pasos haciendo uso de librerías externas, como spaCy.
> 
> Es una herramienta muy potente y cuenta con gran cantidad de características que igualan a las soluciones de la competencia. Lo más importante de todo es que no cuenta con limitación de ningún tipo para contruir soluciones de asistentes viruales, para comercializar. Tampoco cuenta con tantas complicaciones para implementar en servidores con distintos sistemas operativos.

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### "Why Rasa" — 4.0/5

> **Madhav** | *1 February 2021* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: I had used Rasa to develop a chatbot system for our bank and i found it the most suitable tool for building chatbot systems. The way Rasa takes in input data for the chatbot and the training time for such chatbots being really low is awesome.
> 
> **Cons**: I found debugging in Rasa difficult die to action server and rasa server running separetely on different servers.
> 
> Very good experience using Rasa Stack

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## Links

- [View on GetApp](https://www.getapp.com.au/software/2043563/rasa-stack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/rasa-stack/> |
| en-AE | <https://www.getapp.ae/software/2043563/rasa-stack> |
| en-AU | <https://www.getapp.com.au/software/2043563/rasa-stack> |
| en-CA | <https://www.getapp.ca/software/2043563/rasa-stack> |
| en-GB | <https://www.getapp.co.uk/software/2043563/rasa-stack> |
| en-IE | <https://www.getapp.ie/software/2043563/rasa-stack> |
| en-NZ | <https://www.getapp.co.nz/software/2043563/rasa-stack> |
| en-SG | <https://www.getapp.sg/software/2043563/rasa-stack> |
| en-ZA | <https://www.getapp.za.com/software/2043563/rasa-stack> |

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