Hootsuite

About Hootsuite
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all customer conversations in one place.
With Hootsuite, users can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how users collaborate with their organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard.
As the world’s most widely trusted social media management solution, Hootsuite can set users up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care.
Key benefits of Hootsuite
- Save time by crafting and scheduling posts for Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest and Youtube from one dashboard.
- Fine-tune how your teams collaborate by assigning tasks, managing approvals, and monitoring team performance.
- Reach more customers, grow your engagement, and drive conversions by automating your posts to reach your audience at the best times.
- Turn real-time data into strategic insights by monitoring mentions of your brand, key industry topics, and your competitors.
- Streamline how you deliver customer care and support by sending incoming messages across your social profiles to the right people in your organization.
- Get a better understanding of what your customers want with analytics and easily gather those insights into customizable reports.
- Reach beyond your dedicated followers and drive new customers to your brand by managing and reviewing your social advertising performance.
- Level up your skills with industry leading certifications, training, and strategic coaching with our experts.
- Seamlessly manage and maintain your social presence from anywhere, at any time, with the Hootsuite mobile app.
- Discover new tools—or connect your existing technology—with 200+ best-of-breed technology partners and applications in our ecosystem.
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Reviews
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- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hootsuite - My Review as a SMM
Reviewed on 18/11/2023
I think it has been an important tool for us to schedule our content and understand how they are...
I think it has been an important tool for us to schedule our content and understand how they are performing. It's annual report (a sum of all SM platforms performance) is absolutely amazing. A touch pricey, but highly recommended.
Pros
The ease of use. Very nice userflow. Impressive Dashboards. Easy to schedule and manage your content. Very nice analytics report. Their free educational resources are very helpful as well!
Cons
It is expensive. Also, one needs to reconnect the SM accounts as it tends to disconnect every now and then. Can't tag Instagram accounts while scheduling.
Alternatives Considered
Meta for BusinessReasons for Switching to Hootsuite
More features, for sure. Goes beyond Instagram and Facebook. Their analytics and performance reports are amazing.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hootsuite is the top software for handling many social media accounts.
Reviewed on 16/09/2023
In overall, it's the best tool to use if you need to manage many social media accounts at once,...
In overall, it's the best tool to use if you need to manage many social media accounts at once, particularly on Twitter and Facebook.
Pros
Hootsuite is simple to operate; I really like that all the platforms I use can be shown on a single page, and the publisher screen makes it simple to see at a glance precisely what you're posting on each day across all of your accounts. You can just drag and drop to rearrange your articles, and adding images is just as simple. It couldn't be much better.
Cons
I can't think of a single drawback to this system. Very user-friendly, it rarely experiences outages. You may relax knowing that the program will automatically publish your posts once you've entered them. In two years of use, I have never once seen a bug in this program.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
We switched away from Hootsuite!
Reviewed on 30/04/2024
Pros
We used to like Hootsuite, it has a nice UI and UX but simply lacks features that we need to maintain our social media presence.
Cons
The cost of the software. So much software out there offers the same platform with more features for less.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
hootsuite for socialmeida.
Reviewed on 17/10/2024
its has made overall experience positive ,scheduling, monitoring, and reporting across multiple...
its has made overall experience positive ,scheduling, monitoring, and reporting across multiple platforms has been easy.
Pros
The automation and schdeuling for social media is the best .
Cons
Its mobile version lacks full functionality.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
social scheduling
Reviewed on 19/04/2024
generally platform for a small number of clients or a single client with multiple channels where...
generally platform for a small number of clients or a single client with multiple channels where you can schedule from and see everything in one place
Hootsuite FAQs
Below are some frequently asked questions for Hootsuite.Q. What type of pricing plans does Hootsuite offer?
Hootsuite offers the following pricing plans:
- Starting from: USD 99.00/month
- Pricing model: Subscription
- Free Trial: Available
Free - 1 user / 2 social accounts Professional: $49/month - 1 user / 10 social accounts Team: $129/month - 3 users / 20 social accounts Business: Starting at $739/month - 5 users / 35 social accounts Enterprise: Contact Hootsuite Media for pricing - unlimited users / 50+ social accounts
Q. Who are the typical users of Hootsuite?
Hootsuite has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hootsuite support?
Hootsuite supports the following languages:
English, French, German, Italian, Portuguese, Spanish
Q. Does Hootsuite support mobile devices?
Hootsuite supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Hootsuite integrate with?
Hootsuite integrates with the following applications:
123FormBuilder, Adobe Analytics, Adobe Commerce, Adobe Creative Cloud, Adobe Experience Manager, Airtable, Aprimo Digital Asset Management, Asana, Audiense, Basecamp, Batchbook, Blogger, Box, BrandFort, BrandMaxima, Brandfolder, Brandwatch, Brandwatch, Brightcove, Bynder, CELUM, Canto, Canva, Chat for Jira Service Desk, Chatfuel, Chatkit, ClickDesk, ClickUp, Cloohawk, Cloudinary, Constant Contact, Copysmith, Crowd Analyzer, DALL-E 3, Dailymotion, Data Dwell Digital Asset Management, Data Dwell Sales Enablement, Digimind, Disqus, Dropbox Business, Engage AI, Facebook Business Suite, Fedica, Feedly, Figma, Freshdesk, Get Satisfaction, Gmail, Google Analytics 360, Google Calendar, Google Drive, Google Translate, Grid, Higher Logic Vanilla, HubSpot CMS Hub, HubSpot CRM, HubSpot Marketing Hub, Influitive, Instagram, Interact, Issuu, JIRA Service Management, Kapost, LeadSift, LinkedIn for Business, Lucidya, Mailchimp, Marketo Engage, MediaValet, Meltwater, Mentionlytics, Meta for Business, Microsoft SharePoint, Microsoft Teams, Microsoft Viva Engage, Mintent, NetX, Newslit, Nimble, OneDrive, Oracle Eloqua Marketing Automation, Outgrow, PhotoShelter for Brands, PromoRepublic, Quid, Radarly, ReviewInc, ReviewTrackers, Salesforce Sales Cloud, Scoop.it, Simple Sales Tracking, Slack, Social Hub, SocialFlow, Stackla, StoreYa, SugarCRM, SurveyMonkey, TINT, Tagboard, Tailwind TMS, Talkwalker, Threads, TikTok, Trello, Trustpilot, Twitter/X, Uberflip, Upfluence, Vidyard, Webdam, WordPress, Zapier, Zendesk Suite, ZeroFOX, Zift Solutions, pixx.io, simplebooklet, webCRM
Q. What level of support does Hootsuite offer?
Hootsuite offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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