---
description: Learn more about CustomerX. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomerX Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/959/customer-success/software) > [CustomerX](/software/2042411/customerx)

# CustomerX

Canonical: https://www.getapp.com.au/software/2042411/customerx

> CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data to help businesses direct time and resources towards strengthening customer relationships with Customer Success.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of CustomerX

\- Expansion (upsell and cross-sell)
- Churn reduction
- LTV increase
- Automations
- Complete view of all your customers
- Expert time dedicated to customer success

## About the vendor

- **Company**: CustomerX

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact CustomerX directly for more pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Brazilian Portuguese, English
- **Available Countries**: Brazil

## Features

- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Chat/Messaging
- Churn Management
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms
- Customizable Reports
- Engagement Tracking

## Integrations (19 total)

- Chat for Jira Service Desk
- ContaAzul
- Crisp
- Eadbox
- Freshdesk
- HubSpot CRM
- Intercom
- Mixpanel
- Moskit
- Nectar
- Octadesk
- Omie
- Pipedrive
- RD Station
- Superlogica

... and 4 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Success Software](https://www.getapp.com.au/directory/959/customer-success/software)

## Alternatives

1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews)
2. [Custify](https://www.getapp.com.au/software/128095/custify) — 4.9/5 (122 reviews)
3. [monday CRM](https://www.getapp.com.au/software/2056613/monday-crm) — 4.7/5 (453 reviews)
4. [Product Fruits](https://www.getapp.com.au/software/2048058/product-fruits) — 4.7/5 (89 reviews)
5. [Customerscore.io](https://www.getapp.com.au/software/2079342/customerscore-io) — 4.8/5 (17 reviews)

## Links

- [View on GetApp](https://www.getapp.com.au/software/2042411/customerx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customerx/> |
| en-AE | <https://www.getapp.ae/software/2042411/customerx> |
| en-AU | <https://www.getapp.com.au/software/2042411/customerx> |
| en-CA | <https://www.getapp.ca/software/2042411/customerx> |
| en-GB | <https://www.getapp.co.uk/software/2042411/customerx> |
| en-IE | <https://www.getapp.ie/software/2042411/customerx> |
| en-NZ | <https://www.getapp.co.nz/software/2042411/customerx> |
| en-SG | <https://www.getapp.sg/software/2042411/customerx> |
| en-ZA | <https://www.getapp.za.com/software/2042411/customerx> |
| pt | <https://www.getapp.com.br/software/2042411/customerx> |
| pt-PT | <https://www.getapp.pt/software/2042411/customerx> |

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